<div dir="ltr">Hello !<div><br><div>I am a new in Freeswitch..</div><div>I need a help with start_dtmf parameter</div><div><br></div><div>We have IVR system (Telephone
Reporting System)</div><div>Some times in incoming calls Freeswitch misses some key presses (DTMF)</div><div>I guess that the problem is the detection of DTMF...<br></div><div>I use in (external.xml)</div><div><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">

&lt;param
name=&quot;dtmf-type&quot; value=&quot;rfc2833&quot;/&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US"><br></p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">Where I need to add start_dtmf parameter for detecting in-band DTMF ?</p>

<p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">We are using <span style="font-family:arial;font-size:small"> </span><span style="font-family:arial;font-size:small">dialplan.xml file located in root of conf folder</span></p>

<p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">&lt;?xml
version=&quot;1.0&quot; encoding=&quot;utf-8&quot;?&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">&lt;include&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;context name=&quot;public&quot;&gt;</p>

<p style="margin:0in 0in 0in 0.375in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;extension
name=&quot;SYFreeSwitch&quot;&gt;</p><p style="margin:0in 0in 0in 0.75in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;condition
field=&quot;destination_number&quot; expression=&quot;.*&quot;&gt;</p><p style="margin:0in 0in 0in 1.5in;font-family:Calibri;font-size:11pt" lang="en-US"><b><u>&lt;action application=&quot;start_dtmf&quot; /&gt;</u></b></p>

<p style="margin:0in 0in 0in 1.125in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;action
application=&quot;managed&quot; data=&quot;SYFreeSwitch&quot;/&gt;</p><p style="margin:0in 0in 0in 0.75in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;/condition&gt;</p><p style="margin:0in 0in 0in 0.375in;font-family:Calibri;font-size:11pt" lang="en-US">

  &lt;/extension&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">  &lt;/context&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">



















</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">&lt;/include&gt;</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US"><br></p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">

It&#39;s right place for it ?</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US"><br></p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US"><br></p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">

Thank you in advance,</p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US"><br></p><p style="margin:0in;font-family:Calibri;font-size:11pt" lang="en-US">Yigal</p></div></div></div>