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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What condition do you have set in your dial plan, what are the logs showing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You can see many provider examples here <a href="https://wiki.freeswitch.org/wiki/SIP_Provider_Examples">https://wiki.freeswitch.org/wiki/SIP_Provider_Examples</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Moishe Grunstein<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Tornado Computer Systems, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>212.400.7650 888.IPPBX.US<br></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C'>Service Request Email: <a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Polycom Certified VAR<br>Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.nysolutions.com/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=147 height=68 id="Picture_x0020_1" src="cid:image001.jpg@01CF1143.13990470" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#C0504D'>Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Vik Killa<br><b>Sent:</b> Tuesday, January 14, 2014 4:00 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Unable to make outbound calls<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>What dialplan entry is executing?<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Jan 14, 2014 at 3:39 PM, Ian McMaster <<a href="mailto:ian.mcmaster@gmail.com" target="_blank">ian.mcmaster@gmail.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Apologies for a simple newbie question. Following examples in the first two FreeSWITCH books, have been able to set up a SIP gateway, register, and receive calls.<o:p></o:p></p><div><p class=MsoNormal>However I can't make calls. The dialplan is being entered, but 'hangs' at<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>switch_channel.c:1055 New Channel sofia/external/<a href="tel:16475551212" target="_blank">16475551212</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>a) The provider name is "babytel".<o:p></o:p></p></div><div><p class=MsoNormal>b) The dial plan bridge is to data="sofia/gateway/babytel/$1" (as per the books)<o:p></o:p></p></div><div><p class=MsoNormal>c) The provider xml file is in conf/sip_profiles/external (as per the books)<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>d) sofia status<o:p></o:p></p></div><div><p class=MsoNormal>Name: external::babytel<o:p></o:p></p></div><div><p class=MsoNormal>Type: gateway<o:p></o:p></p></div><div><p class=MsoNormal>State: REGED<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Why is the bridge channel called "sofia/external/...."? And not "sofia/babytel/..."? <o:p></o:p></p></div><div><p class=MsoNormal>Why does sofia status show "external::<provider>" (the books just show the provider name)?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Can anyone explain why the bridge to the gateway does not occur?<br><br>Thank you,<o:p></o:p></p></div><div><p class=MsoNormal>Ian.<o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>