<div dir="ltr"><div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">but most of my calls that are not answered are 0 on both A and B legs.</span></blockquote>

</div><div><br></div><div>If there&#39;s no 183/180 and the call goes straight to 200 then they won&#39;t be set. In that case PDD is the time until answer (as it&#39;s then the first progress they hear on the call).</div>

<div><br></div><div>See</div><div>answersec<br></div><div>answermsec<br></div><div>answerusec<br></div><div><br></div><div>Try taking the the minimum of the non-zero progress_mediamsec, progressmsec &amp; answermsec values (or -sec or -usec).</div>

<div><br></div><div>-Steve</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 27 November 2013 16:09, Andre <span dir="ltr">&lt;<a href="mailto:andretodd@verizon.net" target="_blank">andretodd@verizon.net</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div><div><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">How do I calculate PDD in the freeswitch CDR’s?<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Per <a href="http://wiki.freeswitch.org/wiki/PDD" target="_blank">http://wiki.freeswitch.org/wiki/PDD</a> <u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p>

<p class="MsoNormal"><b><i><span lang="EN">In Seconds:</span></i></b><span lang="EN"> <u></u><u></u></span></p><ul type="disc"><li class="MsoNormal"><span lang="EN">progress_mediasec <u></u><u></u></span></li><li class="MsoNormal">

<span lang="EN">progresssec <u></u><u></u></span></li></ul><p class="MsoNormal"><b><i><span lang="EN">In milliseconds (1000 = 1 second):</span></i></b><span lang="EN"> <u></u><u></u></span></p><ul type="disc"><li class="MsoNormal">

<b><span lang="EN">progress_mediamsec</span></b><span lang="EN"> if there was media <u></u><u></u></span></li><li class="MsoNormal"><b><span lang="EN">progressmsec</span></b><span lang="EN"> if there was no media <u></u><u></u></span></li>

</ul><p class="MsoNormal"><b><i><span lang="EN">In MicroSeconds (1000 = 1 millisecond)</span></i></b><span lang="EN"> <u></u><u></u></span></p><ul type="disc"><li class="MsoNormal"><span lang="EN">progress_mediausec <u></u><u></u></span></li>

<li class="MsoNormal"><span lang="EN">progressusec <u></u><u></u></span></li></ul><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">but most of my calls that are not answered are 0 on both A and B legs.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p></div></div></div></div><br>_________________________________________________________________________<br>


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<br></blockquote></div><br></div>