<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=FR-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-CA>Hi team,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>I have Freeswitch setup so when an incoming call is answered, it can be transferred to another extension or into a valet parking lot. That`s fairly simple using the transfer key of the phones.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>What I am having issue with is if the extension that answered the transferred call (or picked up the parked call) wants to transfer it somewhere else or park it again, things will work until that extension hangs up; meaning I hit the transfer key and make the other extension to ring, it answers but once I hang up, everything hang up so the original incoming call is not connected.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>I get this in the log:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>-- The call is coming in<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:13.938118 [NOTICE] switch_channel.c:968 New Channel <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a> [579ac220-5168-11e3-9adb-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.018119 [INFO] mod_dialplan_xml.c:557 Processing Benoit <5551212>->gxw01 in context public<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.018119 [NOTICE] switch_channel.c:968 New Channel sofia/internal/sip:399@192.168.0.101:5063 [57a74022-5168-11e3-9aef-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.028112 [NOTICE] switch_channel.c:968 New Channel sofia/internal/sip:300@192.168.0.102:5060 [57a797d4-5168-11e3-9af9-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.078115 [NOTICE] sofia.c:5666 Ring-Ready sofia/internal/sip:300@192.168.0.102:5060!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.088114 [NOTICE] mod_sofia.c:2746 Ring-Ready <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a>!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.088114 [NOTICE] switch_ivr_originate.c:521 Ring Ready <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a>!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:14.378117 [NOTICE] sofia.c:5666 Ring-Ready sofia/internal/sip:399@192.168.0.101:5063!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.568118 [NOTICE] sofia.c:6326 Channel [sofia/internal/sip:300@192.168.0.102:5060] has been answered<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.568118 [NOTICE] switch_ivr_originate.c:3351 Hangup sofia/internal/sip:399@192.168.0.101:5063 [CS_CONSUME_MEDIA] [LOSE_RACE]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.578113 [NOTICE] sofia_glue.c:4259 Pre-Answer <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a>!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.578113 [NOTICE] switch_ivr_originate.c:3378 Channel [sofia/internal/5551212@192.168.0.10] has been answered<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.578113 [NOTICE] switch_core_session.c:1517 Session 186 (sofia/internal/sip:399@192.168.0.101:5063) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:15.578113 [NOTICE] switch_core_session.c:1521 Close Channel sofia/internal/sip:399@192.168.0.101:5063 [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>-- Now I transfer to extension 399<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.238119 [NOTICE] switch_ivr.c:1801 Transfer <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a> to XML[399@public]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.268119 [NOTICE] switch_ivr_bridge.c:685 Hangup sofia/internal/sip:300@192.168.0.102:5060 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.268119 [INFO] mod_dialplan_xml.c:557 Processing Benoit <4504324671>->399 in context public<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.268119 [NOTICE] switch_core_session.c:1517 Session 187 (sofia/internal/sip:300@192.168.0.102:5060) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.268119 [NOTICE] switch_core_session.c:1521 Close Channel sofia/internal/sip:300@192.168.0.102:5060 [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.368119 [NOTICE] switch_channel.c:968 New Channel sofia/internal/sip:399@192.168.0.101:5063 [5b6f1824-5168-11e3-9b0d-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:20.618118 [NOTICE] sofia.c:5666 Ring-Ready sofia/internal/sip:399@192.168.0.101:5063!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:22.498112 [NOTICE] sofia.c:6326 Channel [sofia/internal/sip:399@192.168.0.101:5063] has been answered<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.518117 [NOTICE] switch_channel.c:968 New Channel <a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a> [60e39e56-5168-11e3-9b17-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>-- Then I hit the transfer key on 399 to go to 300<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.738117 [INFO] mod_dialplan_xml.c:557 Processing Test <399>->300 in context default<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.738117 [NOTICE] switch_channel.c:968 New Channel sofia/internal/sip:300@192.168.0.102:5060 [61056d4c-5168-11e3-9b2a-1f655b7322d0]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.798118 [NOTICE] sofia.c:5666 Ring-Ready sofia/internal/sip:300@192.168.0.102:5060!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.798118 [NOTICE] mod_sofia.c:2746 Ring-Ready <a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a>!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:29.798118 [NOTICE] switch_ivr_originate.c:521 Ring Ready <a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a>!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>-- As soon as I hit the transfer key again to finalise the transfer, everything hangs up<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.978119 [NOTICE] sofia.c:6381 Hangup <a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a> [CS_EXECUTE] [ORIGINATOR_CANCEL]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.978119 [NOTICE] switch_ivr_originate.c:3351 Hangup sofia/internal/sip:300@192.168.0.102:5060 [CS_CONSUME_MEDIA] [ORIGINATOR_CANCEL]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.978119 [NOTICE] switch_ivr_originate.c:2608 Cannot create outgoing channel of type [user] cause: [ORIGINATOR_CANCEL]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.978119 [INFO] mod_dptools.c:3055 Originate Failed. Cause: ORIGINATOR_CANCEL<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.988118 [NOTICE] switch_core_session.c:1517 Session 190 (sofia/internal/sip:300@192.168.0.102:5060) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.988118 [NOTICE] switch_core_session.c:1521 Close Channel sofia/internal/sip:300@192.168.0.102:5060 [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.988118 [NOTICE] switch_core_session.c:1517 Session 189 (<a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a>) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:30.988118 [NOTICE] switch_core_session.c:1521 Close Channel <a href="mailto:sofia/internal/399@192.168.0.3">sofia/internal/399@192.168.0.3</a> [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.028118 [NOTICE] switch_ivr.c:1801 Transfer <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a> to XML[300@public]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.048118 [NOTICE] switch_ivr_bridge.c:685 Hangup sofia/internal/sip:399@192.168.0.101:5063 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.068118 [NOTICE] switch_core_session.c:1517 Session 188 (sofia/internal/sip:399@192.168.0.101:5063) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.068118 [NOTICE] switch_core_session.c:1521 Close Channel sofia/internal/sip:399@192.168.0.101:5063 [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.068118 [NOTICE] switch_cpp.cpp:637 Hangup <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a> [CS_ROUTING] [NORMAL_CLEARING]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.068118 [NOTICE] switch_core_session.c:1517 Session 185 (<a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a>) Ended<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA>2013-11-19 17:17:32.068118 [NOTICE] switch_core_session.c:1521 Close Channel <a href="mailto:sofia/internal/5551212@192.168.0.10">sofia/internal/5551212@192.168.0.10</a> [CS_DESTROY]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>Any advice would be appreciated.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA>Benoit<o:p></o:p></span></p></div></body></html>