<div dir="ltr">Hello,<div><br></div><div>I have two FreeSWITCH 1.4b servers running on Amazon EC2. Starting yesterday, the call quality suddenly got so bad that callers from the PSTN can't hear the other person talking.</div>
<div><br></div><div>The setup is Chrome WebRTC -> FreeSWITCH -> PSTN (Level 3/Bandwidth.com)</div><div><br></div><div>We've cleared all users off the server and are trying to find out the cause. We're not dropping packets on the server or the client, yet there's problems with the audio. <br>
</div><div><br></div><div>The audio issues occur with both servers, regardless of how many active calls there are. We don't have a problem with Chrome to Chrome peer to peer calls, so it seems like it's a problem inside FreeSWITCH.</div>
<div><br></div><div>Here's what we've tried:</div><div><ul><li>Checking for dropped packets</li><li>Restarting FreeSWITCH</li><li>Moving all users to another server so we test only with 1 active call.</li><li>Trying calls with both Level 3 as well as Bandwidth.com trunk providers.</li>
</ul><div>Does anyone have some ideas on what we can try next?</div></div><div><br></div><div><div><div dir="ltr"><div><br></div><div>Thank you!</div><div>James<br></div><div><br></div></div></div></div></div>