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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It looks doable see<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-while-in-callcenter-queue-td7587914.html">http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-while-in-callcenter-queue-td7587914.html</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If I have some free time I will add it to the wiki.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Moishe Grunstein<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Tornado Computer Systems, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>212.400.7650 888.IPPBX.US<br></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C'>Service Request Email: <a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Polycom Certified VAR<br>Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.nysolutions.com/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=147 height=68 id="_x0000_i1026" src="cid:image001.jpg@01CEC105.9E1C11C0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#C0504D'>Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Moishe Grunstein<br><b>Sent:</b> Friday, October 04, 2013 1:26 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Mod_Callcenter callers<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I see mod_Fifo has that option documented <a href="http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo#Dialplan">http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo#Dialplan</a> , would be interesting if call center has something similar and it just was not documented.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Moishe Grunstein<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Tornado Computer Systems, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>212.400.7650 888.IPPBX.US<br></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C'>Service Request Email: <a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399'>Polycom Certified VAR<br>Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#333399'><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.nysolutions.com/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=147 height=68 id="Picture_x0020_1" src="cid:image001.jpg@01CEC105.9E1C11C0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#C0504D'>Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a> [<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Richard Genthner<br><b>Sent:</b> Friday, October 04, 2013 1:18 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> [Freeswitch-users] Mod_Callcenter callers<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span class=apple-tab-span> </span>Is there a way in the dial plan for mod call center make it listen for a key press and break out and go to voicemail like if max-wait-time is hit ?<o:p></o:p></p><div><div><p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-- <br>Thanks,<br><br>Richard Genthner<br>System Administrator<br>Symplicity<br>tel 703.351.0200 x 8051<br>web <a href="http://www.symplicity.com">www.symplicity.com</a><o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>