<div dir="ltr"><div>Sorry again for the delayed reply - okay, this makes a bit more sense.</div><div><br>Can you please try the following on your dialplan;</div><div><a href="https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_record_session#Continue_recording_on_transfer">https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_record_session#Continue_recording_on_transfer</a></div>
<div><action application="set" data="recording_follow_transfer=false"/></div><div><div><div><br></div></div></div><div>Apparently setting that to false will stop the call recording after a transfer - which is the behavior I think you are looking for.</div>
<div><br></div><div>Please let me know if I have misinterpreted your problem.</div><div><br></div><div>Cal</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Sep 26, 2013 at 5:31 PM, Mimiko <span dir="ltr"><<a href="mailto:vbvbrj@gmail.com" target="_blank">vbvbrj@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On <a href="tel:26.09.2013%2018" value="+12609201318">26.09.2013 18</a>:02, Cal Leeming [Simplicity Media Ltd] wrote:<br>
> From what I can tell, you initially had a question about recording both<br>
> call queues, for which Regis then gave you an answer.<br>
<br>
</div>Yes, I want to record both calls in two queues to different files for<br>
same initial member after a transfer from first queue to second. I<br>
tested Regis suggestion and it works the same as callcenter's internal<br>
recording template. I suppose callcenter module uses same record_session<br>
function inside.<br>
<br>
But the recording stops only after a hangup from both parties. In case<br>
of call transfer, only B-Leg hangs-up. A-Leg will get to second queue<br>
and will listen to moh sound while waiting in queue. In mean time, the<br>
record_session function didn't stop to record, as there is still A-Leg<br>
in system.<br>
<br>
Looking on callcenter's variables got initialized, I thought<br>
cc_record_filename might contain the path to the recorded file not only<br>
when member is bridged to an agent, but also after the agent transferred<br>
the member to other number. So, some testing approved my thoughts.<br>
<br>
That is. When agent transfer the member, in the dialplan of transferred<br>
to extension I just check cc_record_filename for non empty string, and<br>
if it is not empty I use stop_record_session application with this<br>
variable as the path to tell FS to stop recording current session. Then<br>
I send the member to the second queue of the callcenter, where there is<br>
another path defined for recording the conversation with the agent.<br>
<br>
Initially I thought that when a member leaves callcenter application,<br>
then recording defined in the callcenter application will end<br>
automatically. But this didn't happen. Although this type of behave is<br>
desired to continue on recording the session when transferring to some<br>
regular extension.<br>
<br>
Cal, sorry for my bad writing in English. I hope I explained my scope of<br>
the problem.<br>
<div class="HOEnZb"><div class="h5"><br>
--<br>
Mimiko desu.<br>
<br>
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