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<div class="moz-cite-prefix">Hi Michael,<br>
<br>
I just solved the issue.<br>
My ITSP set the max_forward header to a low number (5) so FS
dropped the packet in the nested IVR case (more than 5 transfers).<br>
I have forced the max_forward header to a higher number (65).<br>
<br>
Thanks<br>
Carlo<br>
<br>
<br>
<br>
Il 04/09/13 16.49, Michael Jerris ha scritto:<br>
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The useful error that should say why its doing this is truncated
from the snippet of log you posted. Can you post more log?
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<div>On Sep 4, 2013, at 8:15 AM, Carlo Dimaggio <<a
moz-do-not-send="true" href="mailto:jaasmailing@gmail.com">jaasmailing@gmail.com</a>>
wrote:</div>
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<div bgcolor="#FFFFFF" text="#000000"> <font size="-1"><font
face="Arial">Hi All,<br>
<br>
<font size="-1"><font face="Arial">I have 2 IVR (ext 1<font
size="-1"><font face="Arial">200 and <font
size="-1"><font face="Arial">1<font
size="-1"><font face="Arial">201)<font
size="-1"><font face="Arial"> i<font
size="-1"><font face="Arial">n
which I</font></font> don't
use menu-sub action but
menu-app-exec with transfer<font
size="-1"><font face="Arial">.
(<entry
action="menu-exec-app"
digits="1" param="transfer
1201 XML domain"/><br>
</font></font></font></font></font></font><br>
<font size="-1"><font face="Arial">I would
like to <font size="-1"><font
face="Arial">navigate the tree in
<font size="-1"><font face="Arial">this
way:<br>
<font size="-1"><font
face="Arial"> external
phone (SIP Trunk) ->
IVR 1200 -> (option 1)
-> IVR 1201 ->
(option 1) -> extension
201.<br>
<br>
<font size="-1"><font
face="Arial">But there
is a problem when IVR
<font size="-1"><font
face="Arial">1202
try to transfer
the call to
extension 201:<br>
<br>
<font size="-1"><font
face="Arial">EXECUTE
sofia/external/<EXT<font size="-1"><font face="Arial">_<font
size="-1"><font
face="Arial">Number></font></font></font></font>@<ITSP>
bridge(user/201@domain)<br>
<font
size="-1"><font
face="Arial">[...]</font></font><br>
</font></font><font
size="-1"><font
face="Arial">2013-09-04
14:02:54.450559
[NOTICE]
switch_ivr_originate.c:2651
Cannot create
outgoing
channel of
type [user]
cause:
[EXCHANGE_ROUTING_ERROR]<br>
2013-09-04
14:02:54.450559
[DEBUG]
switch_ivr_originate.c:3622
Originate
Resulted in
Error Cause:
25
[EXCHANGE_ROUTING_ERROR]<br>
2013-09-04
14:02:54.450559
[INFO]
mod_dptools.c:3096
Originate
Failed.
Cause:
EXCHANGE_ROUTING_ERROR</font></font><br>
<br>
<br>
<font size="-1"><font
face="Arial">It
is strange
because when I
<font
size="-1"><font
face="Arial">navigate
the tree from<font
size="-1"><font
face="Arial">
a local
extension<font
size="-1"><font
face="Arial">,
all is fine<font
size="-1"><font
face="Arial">
(<font
size="-1"><font
face="Arial">ex<font
size="-1"><font
face="Arial">t
200 -> IVR
-<font
size="-1"><font
face="Arial">>
IVR -> <font
size="-1"><font
face="Arial">ext
201).<br>
<br>
<font
size="-1"><font
face="Arial">What
<font
size="-1"><font
face="Arial">could
be the
problem? <font
size="-1"><font
face="Arial">So<font
size="-1"><font
face="Arial">me
variable
should be set<font
size="-1"><font
face="Arial">/unset?<br>
<br>
</font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></div>
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