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<div class="moz-cite-prefix">Thanks Steve. I have a couple of
Grandstream phones. The Grandstream phones work the same way as
you have outlined in your mail. I do need some more phones for my
office, and since you have mentioned about Polycom, I could try
them this time. <br>
<br>
Thanks again for the response. <br>
Ravi<br>
<br>
<br>
On 20/08/13 3:41 AM, Steven Schoch wrote:<br>
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cite="mid:CAOkuKdeSKj6bNpwXYM+CFyoUBT8Hup-2n-DjNLFN=OhhT-U9kw@mail.gmail.com"
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<div dir="ltr">It seems that different phones behave differently
regarding call transfer. On our Polycom phones, you press Trans,
which puts the caller on hold and prompts for another number to
dial. After you call the extension, and talk to the 3rd party,
you press Trans again. You can't transfer a call that has been
put on hold without taking it off hold first.
<div>
<br>
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<div>-- </div>
<div>Steve<br>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Mon, Aug 19, 2013 at 1:23 PM,
Nandy Dagondon <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:nandy1925@gmail.com" target="_blank">nandy1925@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi Ravi,
<div><br>
</div>
<div>Nice to know it helped. What you're describing
is Supervised Call Transfer. Locate your phone's
HOLD and TRANSFER buttons. </div>
<div>1. Press HOLD to place the caller on-hold. She'll
enjoy the music :-)</div>
<div>2. You'll hear a dialtone. Dial extension 1010.
Talk to the 3rd party.</div>
<div>3. If she accepts it, press the TRANSFER button
then hang-up.</div>
<div>4. If not, press the HOLD button to resume
talking to the caller.</div>
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