<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
<div class="moz-cite-prefix">Thanks again, Nandy. The TRANSFER and
HOLD buttons have been there for long, but went unnoticed :) For
some reason, I was thinking that there should be some provision in
freeswitch to transfer calls. But it has turned out to be much
simpler. I have Grandstream phones, and I am able to transfer
calls. <br>
Since this solution worked, I have not checked the default.xml for
call transfers. I shall check them soon. <br>
<br>
Thanks.<br>
Ravi<br>
<br>
<br>
On 20/08/13 1:53 AM, Nandy Dagondon wrote:<br>
</div>
<blockquote
cite="mid:CAHKqMb4Xzwswcr3PtbA5OT-AVGSNZ4+BiiW5v4B8e0=g1o1PUQ@mail.gmail.com"
type="cite">
<div dir="ltr">Hi Ravi,
<div><br>
</div>
<div>Nice to know it helped. What you're describing is
Supervised Call Transfer. Locate your phone's HOLD and
TRANSFER buttons. </div>
<div>1. Press HOLD to place the caller on-hold. She'll enjoy the
music :-)</div>
<div>2. You'll hear a dialtone. Dial extension 1010. Talk to the
3rd party.</div>
<div>3. If she accepts it, press the TRANSFER button then
hang-up.</div>
<div>4. If not, press the HOLD button to resume talking to the
caller.</div>
<div><br>
</div>
<div>For analog phones, the vanilla default.xml dialplan has an
example in the Local extension section what keys are bound to
call transfers.</div>
<div><br>
</div>
<div>/Nandy <br>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Tue, Aug 20, 2013 at 1:42 AM,
Ravi <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:sravi123@yahoo.com" target="_blank">sravi123@yahoo.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Thank you Nandy for the response. It helped, and
I am able to route calls. <br>
<br>
I am able to transfer the call, when it comes in, to
the operator through Freeswitch. After the operator
takes the call, the operator talks to the caller for
a couple of minutes, and then has to transfer the
call to one of the extensions say 1010. How is that
done ? Or as a simple case, how can i transfer a
call that I have received to another extension ?<br>
<br>
Perhaps this is very easy, but I am not sure where
to find this information. <br>
<br>
Thanks.<span class="HOEnZb"><font color="#888888"><br>
Ravi</font></span>
<div>
<div class="h5"><br>
<br>
On 19/08/13 9:24 AM, Nandy Dagondon wrote:<br>
</div>
</div>
</div>
<div>
<div class="h5">
<blockquote type="cite">
<div dir="ltr">
<div>Hi,<br>
<br>
1. Copy your working dialplan entry.<br>
</div>
<div>2. Add <condition
field="caller_id_number" data="4302000"/><br>
</div>
<div>3. Change the bridge/transfer application
to connect to the operator<br>
<br>
</div>
<div>Take note to place the above entry ahead
of your working entry. I hope this helps.<br>
</div>
/Nandy<br>
<div>
<div>
<div>
<div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Sun, Aug
18, 2013 at 8:01 PM, Ravi <span
dir="ltr"><<a
moz-do-not-send="true"
href="mailto:sravi123@yahoo.com"
target="_blank">sravi123@yahoo.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote"
style="margin:0 0 0
.8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div>
<div
style="font-size:12pt;font-family:times
new roman,new
york,times,serif">Hello
Everyone !<br>
<br>
I have successfully
configured my PRI
connection. I am able to
send and receive calls. Now
I am trying to have an
operator handle one number -
say 4302000. When any call
is received the operator
will talk to the caller and
need to transfer the call to
an extension. I tried
looking at dialplan
documentation, and I think I
find only instances where
the transfer is done within
the program and not when
some one picks up the call.
<br>
<br>
Can some one please point me
to right place/ documents
where I can find information
regarding this. <br>
<br>
I did find a link with some
similar request, but the
information is limited. <br>
<a moz-do-not-send="true"
href="http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html"
target="_blank">http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html</a><br>
<br>
Thanks for your help. <br>
<span><font color="#888888">Ravi<br>
<br>
<div><br>
</div>
</font></span></div>
</div>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH
Consulting Services:<br>
<a moz-do-not-send="true"
href="mailto:consulting@freeswitch.org"
target="_blank">consulting@freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://www.freeswitchsolutions.com"
target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The
CudaTel Communication Server<br>
<a moz-do-not-send="true"
href="http://www.cudatel.com"
target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a moz-do-not-send="true"
href="http://www.freeswitch.org"
target="_blank">http://www.freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://wiki.freeswitch.org"
target="_blank">http://wiki.freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://www.cluecon.com"
target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a moz-do-not-send="true"
href="mailto:FreeSWITCH-users@lists.freeswitch.org"
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a
moz-do-not-send="true"
href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a moz-do-not-send="true"
href="http://www.freeswitch.org"
target="_blank">http://www.freeswitch.org</a><br>
<br>
</blockquote>
</div>
<br>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
<br>
<pre>_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a moz-do-not-send="true" href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a>
<a moz-do-not-send="true" href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server
<a moz-do-not-send="true" href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a>
Official FreeSWITCH Sites
<a moz-do-not-send="true" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a>
<a moz-do-not-send="true" href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a>
<a moz-do-not-send="true" href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a>
FreeSWITCH-users mailing list
<a moz-do-not-send="true" href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a>
<a moz-do-not-send="true" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a>
UNSUBSCRIBE:<a moz-do-not-send="true" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a>
<a moz-do-not-send="true" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a>
</pre>
</blockquote>
<br>
</div>
</div>
</div>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a moz-do-not-send="true"
href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://www.freeswitchsolutions.com"
target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication
Server<br>
<a moz-do-not-send="true" href="http://www.cudatel.com"
target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a moz-do-not-send="true"
href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a moz-do-not-send="true" href="http://www.cluecon.com"
target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a moz-do-not-send="true"
href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a moz-do-not-send="true"
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a moz-do-not-send="true"
href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a moz-do-not-send="true"
href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br>
</blockquote>
</div>
<br>
</div>
</div>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a class="moz-txt-link-abbreviated" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server
<a class="moz-txt-link-freetext" href="http://www.cudatel.com">http://www.cudatel.com</a>
Official FreeSWITCH Sites
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.cluecon.com">http://www.cluecon.com</a>
FreeSWITCH-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a>
UNSUBSCRIBE:<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
</pre>
</blockquote>
<br>
</body>
</html>