<div dir="ltr"><div>Hi,<br><br>1. Copy your working dialplan entry.<br></div><div>2. Add <condition field="caller_id_number" data="4302000"/><br></div><div>3. Change the bridge/transfer application to connect to the operator<br>
<br></div><div>Take note to place the above entry ahead of your working entry. I hope this helps.<br></div>/Nandy<br><div><div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">On Sun, Aug 18, 2013 at 8:01 PM, Ravi <span dir="ltr"><<a href="mailto:sravi123@yahoo.com" target="_blank">sravi123@yahoo.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-size:12pt;font-family:times new roman,new york,times,serif">Hello Everyone !<br><br>I have successfully configured my PRI connection. I am able to send and receive calls. Now I am trying to have an operator handle one number - say 4302000. When any call is received the operator will talk to the caller and need to transfer the call to an extension. I tried looking at dialplan documentation, and I think I find only instances where the transfer is done within the program and not when some one picks up the call. <br>
<br>Can some one please point me to right place/ documents where I can find information regarding this. <br><br>I did find a link with some similar request, but the information is limited. <br><a href="http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html" target="_blank">http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html</a><br>
<br>Thanks for your help. <br><span class="HOEnZb"><font color="#888888">Ravi<br><br><div><br></div></font></span></div></div><br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br></div></div></div></div></div></div>