<div dir="ltr">Hi,<div><br></div><div>Don&#39;t want to nag... but did not get any response...</div><div>Any idea how to proceed?</div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div>Best regards</div>
<div><br></div>Zvi Agmon<div>Lexifone</div><div>email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div><div>Office: +972-4-6817711</div><div>Cell: +972-54-4505109</div></div></div>
<br><br><div class="gmail_quote">On Mon, Jul 22, 2013 at 9:46 AM, Zvi Agmon <span dir="ltr">&lt;<a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi,<div><br></div><div>Michael - thanks for your response.</div><div>I tried to follow the &quot;&quot;reporting bugs&quot; instructions and open a Jira issue about 10 days ago - <a href="http://jira.freeswitch.org/browse/FS-5592" target="_blank">http://jira.freeswitch.org/browse/FS-5592</a></div>

<div><br></div><div>I added to this issue the relevant logs (FS and WireShark) and tried to clearly describe what is happening.</div><div>Followed Anthony comment I reproduce the issue with a different gateway provider and added these logs also to Jira.</div>

<div>Now, I also put the latest freeswitch log to pastebin - <a href="http://pastebin.freeswitch.org/21214" target="_blank">http://pastebin.freeswitch.org/21214</a></div><div><br></div><div>Please let me know if there&#39;s any information that&#39;s still missing or if the issue is not clear enough - I&#39;ll be more than happy to provide anything needed to track down the problem.</div>

<div><br></div><div><br></div></div><div class="gmail_extra"><div class="im"><br clear="all"><div><div dir="ltr"><div>Best regards</div><div><br></div>Zvi Agmon<div>Lexifone</div><div>email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div>

<div>Office: <a href="tel:%2B972-4-6817711" value="+97246817711" target="_blank">+972-4-6817711</a></div><div>Cell: <a href="tel:%2B972-54-4505109" value="+972544505109" target="_blank">+972-54-4505109</a></div></div></div>

<br><br></div><div><div class="h5"><div class="gmail_quote">On Sun, Jul 21, 2013 at 7:37 PM, Michael Collins <span dir="ltr">&lt;<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<p>You&#39;ll need to get a full console debug log with sip trace and put in <a href="http://pastebin.freeswitch.org" target="_blank">pastebin.freeswitch.org</a>. The folks here will try to help and it&#39;s easier for them to do so if they have more information. See also the &quot;reporting bugs&quot; wiki page for more details on gathering data for troubleshooting.</p>



<p>-MC</p>
<div class="gmail_quote"><div><div>On Jul 21, 2013 5:49 AM, &quot;Zvi Agmon&quot; &lt;<a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a>&gt; wrote:<br type="attribution"></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

<div><div>
<div dir="ltr">Hello,<div><br></div><div>Can any one help with this issue? We have no idea what is wrong.</div><div>The problem reproduced with 2 different gateway providers and with the basic configuration that FS comes with (gateways and the bridge dial plan were added).</div>



<div>Is there anything in the configuration that can cause such a problem?</div><div><br></div><div>Here are the configurations</div><div><br></div><div><b><u>In public.xml:</u></b></div><div><br></div><div> &lt;extension name=&quot;public_did&quot;&gt;</div>



<div><span style="white-space:pre-wrap">                </span>&lt;condition field=&quot;destination_number&quot;  &quot;expression=&quot;^.*$&quot;&gt;</div><div><span style="white-space:pre-wrap">                        </span>&lt;!--action application=&quot;info&quot;/--&gt;</div>



<div><span style="white-space:pre-wrap">                        </span>&lt;action application=&quot;log&quot; data=&quot;INFO in public_did&quot; /&gt;</div><div><span style="white-space:pre-wrap">                        </span>&lt;action application=&quot;set&quot; data=&quot;domain_name=$${domain}&quot;/&gt;</div>



<div><span style="white-space:pre-wrap">                        </span>&lt;action application=&quot;transfer&quot; data=&quot;972544505109 XML bridge_call&quot;/&gt;</div><div><span style="white-space:pre-wrap">                </span>&lt;/condition&gt;</div>



<div> &lt;/extension&gt;</div><div><br></div><div><u><b>bridge_call dial plan:</b></u><br></div><div><br></div><div>  &lt;include&gt;</div><div><span style="white-space:pre-wrap">        </span>&lt;context name=&quot;bridge_call&quot;&gt;</div>



<div><span style="white-space:pre-wrap">                </span>&lt;extension name=&quot;bridge_call&quot;&gt;</div><div><span style="white-space:pre-wrap">                </span>  &lt;condition field=&quot;destination_number&quot; expression=&quot;(.*)&quot;&gt;</div>



<div><span style="white-space:pre-wrap">                </span>    &lt;action application=&quot;log&quot; data=&quot;INFO bridge_call destination_number=${destination_number}&quot; /&gt;</div><div><span style="white-space:pre-wrap">                        </span>&lt;action application=&quot;bridge&quot; data=&quot;sofia/gateway/Jajah/${destination_number}&quot;/&gt;</div>



<div><span style="white-space:pre-wrap">                </span>  &lt;/condition&gt;</div><div><span style="white-space:pre-wrap">                </span>&lt;/extension&gt; </div><div><span style="white-space:pre-wrap">        </span>&lt;/context&gt;</div>
<div> &lt;/include&gt;</div><div><br></div><div><br></div><div><b><u>The gateway:</u></b></div><div><br></div><div><div>&lt;gateway name=&quot;Jajah&quot;&gt;</div><div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;realm&quot; value=&quot;91.194.5.180&quot;/&gt;</div>



<div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;username&quot; value=&quot;&quot;/&gt;</div><div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;password&quot; value=&quot;&quot;/&gt;</div>



<div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;register&quot; value=&quot;false&quot;/&gt;</div><div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;caller-id-in-from&quot; value=&quot;true&quot;/&gt;</div>



<div><span style="white-space:pre-wrap">        </span>&lt;param name=&quot;sip_cid_type&quot; value=&quot;none&quot;/&gt;</div><div>&lt;/gateway&gt;</div></div><div><br></div><div><br></div><div>Please help...!</div><div>Thanks!</div>



<div><br></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div>Best regards</div><div><br></div>Zvi Agmon<div>Lexifone</div><div>email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div>



<div>Office: <a href="tel:%2B972-4-6817711" value="+97246817711" target="_blank">+972-4-6817711</a></div><div>Cell: <a href="tel:%2B972-54-4505109" value="+972544505109" target="_blank">+972-54-4505109</a></div></div></div>



<br><br><div class="gmail_quote">On Mon, Jul 8, 2013 at 10:55 AM, Zvi Agmon <span dir="ltr">&lt;<a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



<div dir="ltr"><div>Hello,</div><div><br></div><div>We are using FS to bridge incoming call to an outbound telephone through a gateway provider.</div><div>The bridge is created OK, but we found that after 3 minutes FS is no longer responding to sip messages from the call out provider. Thus, in case the provider sends sip-Invite message, it gets no response from FS and disconnect the call out leg. Note that FS is also not aware of the Bye message so leg A is still on the line and when it hangs up FS send Bye message to leg B and get as response &quot;Unknown Dialog&quot;.</div>




<div><br></div><div>I set the siptrace on and see that no packets arriving sofia (when the calling leg hanged up I do see the packets).</div><div>Also I set all sofia components log level to 7 - this is what was printed out after the call answered:</div>




<div><br></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><div><div>2013-07-08 10:28:49.661014 [NOTICE] sofia.c:6288 Channel [sofia/external/97249126793] has been answered</div></div>
<div><div>2013-07-08 10:28:49.661014 [DEBUG] switch_channel.c:3291 sofia/external/97249126793 process sched_hangup +7199 <a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a> alloted_timeout: sched_hangup(+7199 <a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a> alloted_timeout)</div>




</div><div><div><br></div></div><div><div>2013-07-08 10:28:49.661014 [DEBUG] switch_scheduler.c:214 Added task 6 switch_ivr_schedule_hangup (<a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a>) to run at 1373275728</div>




</div><div><div>2013-07-08 10:28:49.681018 [DEBUG] switch_core_session.c:892 Send signal sofia/external/97249126793 [BREAK]</div></div><div><div>2013-07-08 10:28:49.681018 [DEBUG] switch_core_session.c:892 Send signal sofia/internal/<a href="mailto:972522977131@voxbone.com" target="_blank">972522977131@voxbone.com</a> [BREAK]</div>




</div><div><div>nta.c:8950 outgoing_timer_dk() nta: timer D fired, terminate INVITE (46298196)</div></div><div><div>nta.c:8778 _nta_outgoing_timer() nta_outgoing_timer: 0/0 resent, 0/1 tout, 1/1 term, 1/2 free</div>
</div><div><div>nta.c:8831 outgoing_timer_bf() nta: timer F fired, terminating ACK (46298196)</div></div><div><div>nta.c:8778 _nta_outgoing_timer() nta_outgoing_timer: 0/0 resent, 1/1 tout, 0/0 term, 1/1 free</div>
</div></blockquote><div><div><br></div></div><div><br></div><div>We are running FreeSWITCH Version 1.2.7+git~20130307T054051Z~0a2e713593 (git 0a2e713 2013-03-07 05:40:51Z)</div><div><br></div><div>On ubuntu release 12.04</div>




<div><br></div><div>Please help.</div><div><br></div><div>Thanks</div><div>Zvi Agmon</div><div><div dir="ltr"><div>Best regards</div><span><font color="#888888"><div><br></div>Zvi Agmon<div>Lexifone</div><div>
email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div>
<div>Office: <a href="tel:%2B972-4-6817711" value="+97246817711" target="_blank">+972-4-6817711</a></div><div>Cell: <a href="tel:%2B972-54-4505109" value="+972544505109" target="_blank">+972-54-4505109</a></div></font></span></div>



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