<p>You'll need to get a full console debug log with sip trace and put in <a href="http://pastebin.freeswitch.org">pastebin.freeswitch.org</a>. The folks here will try to help and it's easier for them to do so if they have more information. See also the "reporting bugs" wiki page for more details on gathering data for troubleshooting.</p>
<p>-MC</p>
<div class="gmail_quote">On Jul 21, 2013 5:49 AM, "Zvi Agmon" <<a href="mailto:zvi@lexifone.com">zvi@lexifone.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hello,<div><br></div><div>Can any one help with this issue? We have no idea what is wrong.</div><div>The problem reproduced with 2 different gateway providers and with the basic configuration that FS comes with (gateways and the bridge dial plan were added).</div>
<div>Is there anything in the configuration that can cause such a problem?</div><div><br></div><div>Here are the configurations</div><div><br></div><div><b><u>In public.xml:</u></b></div><div><br></div><div> <extension name="public_did"></div>
<div><span style="white-space:pre-wrap"> </span><condition field="destination_number" "expression="^.*$"></div><div><span style="white-space:pre-wrap"> </span><!--action application="info"/--></div>
<div><span style="white-space:pre-wrap"> </span><action application="log" data="INFO in public_did" /></div><div><span style="white-space:pre-wrap"> </span><action application="set" data="domain_name=$${domain}"/></div>
<div><span style="white-space:pre-wrap"> </span><action application="transfer" data="972544505109 XML bridge_call"/></div><div><span style="white-space:pre-wrap"> </span></condition></div>
<div> </extension></div><div><br></div><div><u><b>bridge_call dial plan:</b></u><br></div><div><br></div><div> <include></div><div><span style="white-space:pre-wrap"> </span><context name="bridge_call"></div>
<div><span style="white-space:pre-wrap"> </span><extension name="bridge_call"></div><div><span style="white-space:pre-wrap"> </span> <condition field="destination_number" expression="(.*)"></div>
<div><span style="white-space:pre-wrap"> </span> <action application="log" data="INFO bridge_call destination_number=${destination_number}" /></div><div><span style="white-space:pre-wrap"> </span><action application="bridge" data="sofia/gateway/Jajah/${destination_number}"/></div>
<div><span style="white-space:pre-wrap"> </span> </condition></div><div><span style="white-space:pre-wrap"> </span></extension> </div><div><span style="white-space:pre-wrap"> </span></context></div>
<div> </include></div><div><br></div><div><br></div><div><b><u>The gateway:</u></b></div><div><br></div><div><div><gateway name="Jajah"></div><div><span style="white-space:pre-wrap"> </span><param name="realm" value="91.194.5.180"/></div>
<div><span style="white-space:pre-wrap"> </span><param name="username" value=""/></div><div><span style="white-space:pre-wrap"> </span><param name="password" value=""/></div>
<div><span style="white-space:pre-wrap"> </span><param name="register" value="false"/></div><div><span style="white-space:pre-wrap"> </span><param name="caller-id-in-from" value="true"/></div>
<div><span style="white-space:pre-wrap"> </span><param name="sip_cid_type" value="none"/></div><div></gateway></div></div><div><br></div><div><br></div><div>Please help...!</div><div>Thanks!</div>
<div><br></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div>Best regards</div><div><br></div>Zvi Agmon<div>Lexifone</div><div>email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div>
<div>Office: <a href="tel:%2B972-4-6817711" value="+97246817711" target="_blank">+972-4-6817711</a></div><div>Cell: <a href="tel:%2B972-54-4505109" value="+972544505109" target="_blank">+972-54-4505109</a></div></div></div>
<br><br><div class="gmail_quote">On Mon, Jul 8, 2013 at 10:55 AM, Zvi Agmon <span dir="ltr"><<a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><div>Hello,</div><div><br></div><div>We are using FS to bridge incoming call to an outbound telephone through a gateway provider.</div><div>The bridge is created OK, but we found that after 3 minutes FS is no longer responding to sip messages from the call out provider. Thus, in case the provider sends sip-Invite message, it gets no response from FS and disconnect the call out leg. Note that FS is also not aware of the Bye message so leg A is still on the line and when it hangs up FS send Bye message to leg B and get as response "Unknown Dialog".</div>
<div><br></div><div>I set the siptrace on and see that no packets arriving sofia (when the calling leg hanged up I do see the packets).</div><div>Also I set all sofia components log level to 7 - this is what was printed out after the call answered:</div>
<div><br></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><div><div>2013-07-08 10:28:49.661014 [NOTICE] sofia.c:6288 Channel [sofia/external/97249126793] has been answered</div></div>
<div><div>2013-07-08 10:28:49.661014 [DEBUG] switch_channel.c:3291 sofia/external/97249126793 process sched_hangup +7199 <a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a> alloted_timeout: sched_hangup(+7199 <a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a> alloted_timeout)</div>
</div><div><div><br></div></div><div><div>2013-07-08 10:28:49.661014 [DEBUG] switch_scheduler.c:214 Added task 6 switch_ivr_schedule_hangup (<a href="mailto:DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45" target="_blank">DJIWR4KKCZB3DGAS7LYLI76IPE@81.201.82.45</a>) to run at 1373275728</div>
</div><div><div>2013-07-08 10:28:49.681018 [DEBUG] switch_core_session.c:892 Send signal sofia/external/97249126793 [BREAK]</div></div><div><div>2013-07-08 10:28:49.681018 [DEBUG] switch_core_session.c:892 Send signal sofia/internal/<a href="mailto:972522977131@voxbone.com" target="_blank">972522977131@voxbone.com</a> [BREAK]</div>
</div><div><div>nta.c:8950 outgoing_timer_dk() nta: timer D fired, terminate INVITE (46298196)</div></div><div><div>nta.c:8778 _nta_outgoing_timer() nta_outgoing_timer: 0/0 resent, 0/1 tout, 1/1 term, 1/2 free</div>
</div><div><div>nta.c:8831 outgoing_timer_bf() nta: timer F fired, terminating ACK (46298196)</div></div><div><div>nta.c:8778 _nta_outgoing_timer() nta_outgoing_timer: 0/0 resent, 1/1 tout, 0/0 term, 1/1 free</div>
</div></blockquote><div><div><br></div></div><div><br></div><div>We are running FreeSWITCH Version 1.2.7+git~20130307T054051Z~0a2e713593 (git 0a2e713 2013-03-07 05:40:51Z)</div><div><br></div><div>On ubuntu release 12.04</div>
<div><br></div><div>Please help.</div><div><br></div><div>Thanks</div><div>Zvi Agmon</div><div><div dir="ltr"><div>Best regards</div><span><font color="#888888"><div><br></div>Zvi Agmon<div>Lexifone</div><div>
email: <a href="mailto:zvi@lexifone.com" target="_blank">zvi@lexifone.com</a></div>
<div>Office: <a href="tel:%2B972-4-6817711" value="+97246817711" target="_blank">+972-4-6817711</a></div><div>Cell: <a href="tel:%2B972-54-4505109" value="+972544505109" target="_blank">+972-54-4505109</a></div></font></span></div>
</div>
</div>
</blockquote></div><br></div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div>