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Hi,<BR>
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what is the best way to reload the XML configuration from callcenter.config.xml?<BR>
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right now i have an external script that synchronize me the configuration from xml and fs (db), it executes :<BR>
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1. callcenter_config queue list -> get configured queues and them i go on each one and do reload (reload only parameters), load (if i want to add a new queue) or unload (when to delete the queue).<BR>
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2. callcenter_config agent list -> (same process as in queues)<BR>
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3. callcenter_config tier list (same as previous)<BR>
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The previous scripts works like a charm... but now I’m growing up in number of agents and it's getting slower.. i read in the wiki that there is an option in fs_cli --batchmode to execute faster... is it safe to use? Or there is a better way in mod_callcenter?<BR>
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I've try to reload mod_callcenter, but it only adds new elements (queues, agents or tiers) the old ones that are not present in the XML they keep configured in the database and so in the system. another issue with the reload mod_callcenter is that a member already in the queue get's deleted from "callcenter_config queue list members queue1".<BR>
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Thanks,<BR>
António<BR>
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