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<div class="moz-cite-prefix">Hello Not a Perl fan so i will assume
everything is OK from a sytanx point of view.<br>
<br>
Now dont do <br>
<div> my $result = $fs->api("callcenter_config queue list
members acd@default");</div>
<div>print $result;<br>
<br>
The trick here is that the program will only monitor events it
will not send .. so<br>
<div><br>
</div>
<div>
<div>#!/usr/bin/perl</div>
<div>use ESL;</div>
<div>our $host = "10.1.30.236";</div>
<div>our $port = 8021;</div>
<div>our $password = "ClueCon";</div>
<div> <br>
</div>
<div>my $fs = new ESL::ESLconnection($host, $port, $password);<br>
<br>
</div>
<div># Listen to All events</div>
<div>if($fs->connected()){</div>
<div> $fs->events("plain","all");</div>
<div>}<br>
<br>
<div>while($fs->connected()){<br>
<br>
</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>print
"while\n";</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>my
$reply = $fs->recvEventTimed(1000);<br>
<br>
</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>if($reply){<br>
<br>
</div>
//just print the event here <br>
e.serialize()<br>
<div><span class="Apple-tab-span" style="white-space:pre"></span>}</div>
<div>}<br>
<br>
<br>
Now with a soft phone call the call center you should
start receiving events then you just need to narrow it
down<br>
If this doesn't work try the following:<br>
<br>
You are capturing ALL FS events this means you will get
stuff like HEARTBEAT and so on if you <b>dont</b> RECEIVE
anything there is a problem with your script.<br>
<br>
First get the basic right , make the program connecr and
listen for all events.<br>
Then tackle the callcenter part ..<br>
<br>
Todo :<br>
<br>
Get the program syntax right<br>
<br>
You are registering to get all the events from freeswitch<br>
<br>
You are making a loop while($fs->connected()){ you
program cant exit "normally" unless you lost the
connection from FS<br>
<br>
You MUST receive something from FS , this is <u>mandatory</u><br>
<br>
All the ESL commands are here<br>
<a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org/wiki/Event_Socket_Library">http://wiki.freeswitch.org/wiki/Event_Socket_Library</a><br>
<a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org/wiki/Event_Socket_Library#Simple_Perl_Example">http://wiki.freeswitch.org/wiki/Event_Socket_Library#Simple_Perl_Example</a><br>
<br>
<br>
</div>
Just keep trying esl requires more work than normal
"libraries" but its worth it also read the ESL manual.<br>
<br>
Antonio<br>
</div>
</div>
<br>
</div>
<br>
On 6/21/13 10:58 AM, Ashish gautam wrote:<br>
</div>
<blockquote
cite="mid:CADBDwyE_iVu_S0Qt-Zdnaq=E4UdWzRuTqhj43CubVPqEPXe8MA@mail.gmail.com"
type="cite">I have done this in a perl script:
<div><br>
</div>
<div>
<div>#!/usr/bin/perl</div>
<div>use ESL;</div>
<div>our $host = "10.1.30.236";</div>
<div>our $port = 8021;</div>
<div>our $password = "ClueCon";</div>
<div> <br>
</div>
<div>my $fs = new ESL::ESLconnection($host, $port, $password);</div>
<div># Listen to All events</div>
<div>if($fs->connected()){</div>
<div>$fs->events("plain","all");</div>
<div>}</div>
<br>
<div><br>
</div>
<div>while($fs->connected()){</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>print
"while\n";</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>my
$reply = $fs->recvEventTimed(1000);</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>if($reply){</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>my
$event_name = $reply->getHeader("CC-Action");</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>if($event_name
eq 'member-queue-start'){</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>my
$session_uuid =
$reply->getHeader("CC-Member-Session-UUID");</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>my
$session_cnum = $reply->getHeader("CC-Member-CID-Number");</div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>}<span
class="Apple-tab-span" style="white-space:pre"> </span></div>
<div><span class="Apple-tab-span" style="white-space:pre"> </span>}</div>
<div>}</div>
<div>1;</div>
<div><br>
</div>
The script ends showing nothing. Where is the problem?<br>
<div class="gmail_quote">On Fri, Jun 21, 2013 at 2:42 PM,
Antonio Teixeira <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:eagle.antonio@gmail.com" target="_blank">eagle.antonio@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Callcenter Events<br>
<a moz-do-not-send="true"
href="http://wiki.freeswitch.org/wiki/Mod_callcenter#Events"
target="_blank">http://wiki.freeswitch.org/wiki/Mod_callcenter#Events</a><br>
<br>
ESL Inbound<br>
<a moz-do-not-send="true"
href="http://wiki.freeswitch.org/wiki/Mod_event_socket#Inbound"
target="_blank">http://wiki.freeswitch.org/wiki/Mod_event_socket#Inbound</a><br>
<br>
The trick<br>
Make a program in *whatever* ( extra points for doing it
in asm)<br>
Connect to FS send send "gimme all the events" or you
can narrow it down a bit ...<br>
And handle the events on your code<br>
<br>
" Taken from a old script of mine "<br>
<br>
con = ESLconnection("192.168.0XXXXXX","8021","ClueCon")<br>
<br>
if con.connected:<br>
<br>
// Gimme all the events OR you can narrow this ...<br>
con.events("plain", "all");<br>
<br>
while con.connected():<br>
e = con.recvEventTimed(1000)<br>
<br>
if e and e.getHeader("Event-Name") == 'CUSTOM'
and e.getHeader("Event-Subclass") == 'callcenter::info':
<div>
<div class="h5"><br>
<br>
<br>
<br>
On 6/21/13 9:56 AM, Ashish gautam wrote:<br>
</div>
</div>
</div>
<blockquote type="cite">
<div>
<div class="h5">Hi,
<div><br>
</div>
<div>I am working with mod_callcenter. I want FS to
send event data to an external script on two
events when they happen. first when a caller is
just answered and is in waiting state. Second,
when he is connected to any agent.</div>
<div><br>
</div>
<div>I have written this line in the dialplan:</div>
<div><br>
</div>
<div><action application="socket" data="<a
moz-do-not-send="true"
href="http://127.0.0.1:8022" target="_blank">127.0.0.1:8022</a>
async full"/></div>
<div> <br>
</div>
<div>is it going to do something? </div>
<div><br>
</div>
<div>Please throw some light on it.</div>
<div>
<div><br>
</div>
-- <br>
<span
style="color:rgb(0,0,102);font-family:georgia,serif">Ashish
Gautam</span><br>
<font color="#000066" face="georgia, serif"><br>
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</font></div>
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<div><br>
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-- <br>
<span style="color:rgb(0,0,102);font-family:georgia,serif">Ashish
Gautam</span><br>
<font color="#000066" face="georgia, serif"><br>
Nucleus Microsystems (Pvt.) Ltd.<br>
<br>
Ph. 011 47574758</font> </div>
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