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</v:background></xml><![endif]--><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>HI,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I see in the wiki it says:<o:p></o:p></span></p><h3 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.05in;margin-left:.5in;line-height:14.3pt;background:white'><span class=mw-headline><span style='font-size:12.5pt;font-family:"Arial","sans-serif";color:black'><a href="https://wiki.freeswitch.org/wiki/Variable_hold_music" title="Variable hold music"><span style='color:#5A3696'>hold_music</span></a></span></span><span style='font-size:12.5pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></h3><p style='mso-margin-top-alt:4.8pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;line-height:14.3pt;background:white;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='font-size:9.5pt;font-family:"Arial","sans-serif";color:black'>Per-channel hold music. Supports all audio formats and audio streams. The hold_music variable can also be set globally at vars.xml.<o:p></o:p></span></p><p style='mso-margin-top-alt:4.8pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;line-height:14.3pt;background:white;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='font-size:9.5pt;font-family:"Arial","sans-serif";color:black'><br><b>Usage:</b><o:p></o:p></span></p><div style='mso-element:para-border-div;border:dashed #2F6FAB 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt;background:#F9F9F9;margin-left:.5in;margin-right:0in'><pre style='line-height:13.2pt;background:#F9F9F9;border:none;padding:0in;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'><action application="set" data="hold_music=/sounds/holdmusic.wav" /><o:p></o:p></span></pre></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p style='mso-margin-top-alt:4.8pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;line-height:14.3pt;background:white'><span style='font-size:9.5pt;font-family:"Arial","sans-serif";color:black'>For multi-tenant environment, if you want to have a separate MOH for the phone with hold button (like Polycom) that utilizes RE-INVITE with no media ip addr (0.0.0.0) for hold, you can override the hold-music values in the sip profile parameter similar to the following example:<o:p></o:p></span></p><div style='mso-element:para-border-div;border:dashed #2F6FAB 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt;background:#F9F9F9;margin-left:.5in;margin-right:0in'><pre style='line-height:13.2pt;background:#F9F9F9;border:none;padding:0in;orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'><action application="bridge_export" data="hold_music=$${sounds_dir}/music/company-a.mp3"/><o:p></o:p></span></pre></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I set this in my dial-plan like this:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'><</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515;background:yellow;mso-highlight:yellow'>anti-action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red;background:yellow;mso-highlight:yellow'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'>=</span><span style='font-size:9.5pt;font-family:Consolas;color:windowtext;background:yellow;mso-highlight:yellow'>"</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'>bridge_export</span><span style='font-size:9.5pt;font-family:Consolas;color:windowtext;background:yellow;mso-highlight:yellow'>"</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red;background:yellow;mso-highlight:yellow'>data</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'>=</span><span style='font-size:9.5pt;font-family:Consolas;color:windowtext;background:yellow;mso-highlight:yellow'>"</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'>hold_music=hold_music=/usr/local/freeswitch/sounds/RBW_On_Hold.mp</span><span style='font-size:9.5pt;font-family:Consolas;color:windowtext;background:yellow;mso-highlight:yellow'>"</span><span style='font-size:9.5pt;font-family:Consolas;color:blue;background:yellow;mso-highlight:yellow'>/></span><span style='font-size:9.5pt;font-family:Consolas;color:blue'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'>I had an error on the console that said “File access error.” I chmod’ed the MP3 file. Now I get no error, but complete silence on hold.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'>Any ideas?<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='color:#1F497D'>Sean<o:p></o:p></span></p></div></body></html>