<div dir="ltr">Sorry it took so long. <div><br></div><div style>I updated the log file and your requested details. </div><div style><br></div><div style><a href="http://pastebin.freeswitch.org/20963">http://pastebin.freeswitch.org/20963</a><br>
</div><div style><br></div><div style>Thank you</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, May 22, 2013 at 10:38 AM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div><div><div><div><div><div>Mike,<br><br></div>You might be confusing "profiles" with "domains". A profile is a "SIP profile" and represent a SIP user agent where FreeSWITCH's SIP stack ("Sofia") listens and responds. There is no explicit relationship between domains and profiles. Profiles simply define where SIP messages come and go on the system.<br>
<br></div>Domains are a logical construct in the server. You can have multiple domains and thus multiple users with the same ID, i.e. "1001@domain1" and "1001@domain2". <br><br></div>Go to your fs_cli and capture the output of these commands:<br>
</div>sofia status<br></div>sofia status profile internal reg<br><br></div>Drop those in a pastebin a link back here.<span class="HOEnZb"><font color="#888888"><br></font></span></div><span class="HOEnZb"><font color="#888888">-MC<br>
</font></span></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, May 22, 2013 at 7:14 AM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I will look into the registration of the phones as I see I am missing something.<div><div><br></div><div>
freeswitch@internal> sofia status profile GothamCity.xom reg</div><div><br></div><div>Registrations:</div>
<div>=================================================================================================</div><div>Total items returned: 0</div><div>=================================================================================================</div>
<div><br></div></div></div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">I do. I can also ring extension 1000.<br>
</p><div><div>
<div class="gmail_quote">On May 22, 2013 7:52 AM, "Philippe Le Toquin" <<a href="mailto:philippe@ppmt.org" target="_blank">philippe@ppmt.org</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><span><span>This is why it goes to voicemail I guess<br></span></span><ol><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_channel.c:<span>1099</span> sofia/external/<span>5555555555</span>@<span>66.66</span><span>.66</span><span>.66</span> EXPORTING<span>[</span>export_vars<span>]</span> <span>[</span>dialed_extension<span>]</span>=<span>[</span><span>1001</span><span>]</span> to event</div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_ivr_originate.c:<span>2044</span> Parsing global variables</div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_event.c:<span>1608</span> Parsing variable <span>[</span>sip_invite_domain<span>]</span>=<span>[</span>GothamCity.xom<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_event.c:<span>1608</span> Parsing variable <span>[</span>presence_id<span>]</span>=<span>[</span><span>1001</span>@GothamCity.xom<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(0,170,170);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>NOTICE<span>]</span> switch_ivr_originate.c:<span>2639</span> Cannot create outgoing channel of type <span>[</span>error<span>]</span> cause: <span>[</span>USER_NOT_REGISTERED<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_ivr_originate.c:<span>3605</span> Originate Resulted in Error Cause: <span>606</span> <span>[</span>USER_NOT_REGISTERED<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(0,170,170);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>NOTICE<span>]</span> switch_ivr_originate.c:<span>2639</span> Cannot create outgoing channel of type <span>[</span>user<span>]</span> cause: <span>[</span>USER_NOT_REGISTERED<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_ivr_originate.c:<span>3605</span> Originate Resulted in Error Cause: <span>606</span> <span>[</span>USER_NOT_REGISTERED<span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(0,170,0);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>INFO<span>]</span> mod_dptools.c:<span>3106</span> Originate Failed. Cause: USER_NOT_REGISTERED</div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black">EXECUTE sofia/external/<span>5555555555</span>@<span>66.66</span><span>.66</span><span>.66</span> answer<span>(</span><span>)</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_core_media.c:<span>2663</span> Audio Codec Compare <span>[</span>PCMU:<span>0</span>:<span>8000</span>:<span>20</span>:<span>64000</span><span>]</span>/<span>[</span>G722:<span>9</span>:<span>8000</span>:<span>20</span>:<span>64000</span><span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_core_media.c:<span>2663</span> Audio Codec Compare <span>[</span>PCMU:<span>0</span>:<span>8000</span>:<span>20</span>:<span>64000</span><span>]</span>/<span>[</span>PCMU:<span>0</span>:<span>8000</span>:<span>20</span>:<span>64000</span><span>]</span></div>
</span></div></li><li><div><span><div style="color:rgb(255,255,85);background-color:black"><span>2013</span><span>-05</span><span>-21</span> <span>22</span>:<span>28</span>:<span>54.107400</span> <span>[</span>DEBUG<span>]</span> switch_core_media.c:<span>1772</span> Set Codec sofia/external/<span>5555555555</span>@<span>66.66</span><span>.66</span><span>.66</span> P</div>
</span></div></li></ol><p>Do you have a dialtone on that 1001 extension?<br></p></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 22 May 2013 07:55, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thank you.<div><br></div><div>Here is the log URL.</div><div><a href="http://pastebin.freeswitch.org/20960" target="_blank">http://pastebin.freeswitch.org/20960</a><br>
</div><div><br></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote"><div><div>On Wed, May 22, 2013 at 1:39 AM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br></div>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>
<div dir="ltr"><div>Post a FreeSWITCH debug log of the incoming call. Use <a href="http://pastebin.freeswitch.org" target="_blank">pastebin.freeswitch.org</a> and select "FreeSWITCH Log" as the syntax highlighting. Paste the URL in this email thread and we'll take a look.<br>
</div>-MC<br><div class="gmail_extra"><div><div><br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Correction:<div>I had a second dialplan in the public folder that was causing confusion. Below is the dialplan I am using.</div>
<div><div>If I change the extension in the dialplan from 1000 to 1001 I get the appropriate voice mail extension, however, the phones never ring.</div>
<div><br></div><div>I have the fs configured as a multi-tenant solution. </div><div><br></div><div>Could the dialplan be using the default extensions (1000 and 1001) under /conf/directory/default and not reference the /conf/directory/GothamCity.xom domain? That would explain why I get to the voicemail for the correct extension when the phone never rings.</div>
<div><br></div><div>Thanks</div><div><br></div><div>=====</div><div><span style="font-family:arial,sans-serif;font-size:13px"> /usr/local/freeswitch/conf/</span><span style="font-family:arial,sans-serif;font-size:13px">dialplan/public/GothamCity.</span><span style="font-family:arial,sans-serif;font-size:13px">xom.xml</span><br>
</div><div><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div><include></div><div><br></div><div> <extension name="GothamCity.xom 1001"></div><div> <condition field="destination_number" expression="^1?<a href="tel:%282624481175" value="+12624481175" target="_blank">(2624481175</a>)$"></div>
<div> <action application="set" data="domain_name=GothamCity.xom"/></div><div> <action application="transfer" data="1001 XML default"/></div><div> </condition></div>
<div> </extension></div><div><br></div><div></include></div><div><br></div><div>=====</div><div><div>/conf/directory/GothamCity.xom.xml<br></div><div><br></div><div><br></div><div> <domain name="GothamCity.xom"></div>
<div> <params></div><div> <param name="dial-string" value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/></div>
<div> </params></div><div><br></div><div> <variables></div><div> <variable name="record_stereo" value="true"/></div><div><div> <variable name="user_context" value="default"/></div>
</div><div> <variable name="default_gateway" value="$${default_provider}"/></div><div> <variable name="default_areacode" value="$${default_areacode}"/></div><div>
<variable name="transfer_fallback_extension" value="operator"/></div>
<div> </variables></div><div><br></div><div> <groups></div><div> <group name="GothamCity.xom"></div><div> <users></div><div> <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/></div>
<div> </users></div><div> </group></div><div><br></div><div> <group name="sales"></div><div> <users></div><div> <!--</div><div> type="pointer" is a pointer so you can have the</div>
<div> same user in multiple groups. It basically means</div><div> to keep searching for the user in the directory.</div><div> --></div><div> <user id="1000" type="pointer"/></div>
<div> <user id="1001" type="pointer"/></div><div> <user id="1002" type="pointer"/></div><div> <user id="1003" type="pointer"/></div>
<div> <user id="1004" type="pointer"/></div><div> </users></div><div> </group></div><div>=====</div></div><div><br></div><div><br></div></div></div><div>
<div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Thank you for your assistance. I made the suggested modification below, however, when calling the number it goes directly to voicemail.<div><br></div><div> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml</div>
<div><br></div><div><div><include></div><div><br></div><div> <extension name="vitel-inbound"></div><div> <condition field="destination_number" expression="^1?(262xxxxxxx)$"></div>
<div>
<div> <action application="transfer" data="1000 XML default"/></div><div> </condition></div><div> </extension></div><div><br></div></div><div></include></div></div><br clear="all">
</div></blockquote></div></div></div></div></blockquote></div></div></div><snip><br></div><div><div class="gmail_extra">-- <br>Michael S Collins<br>Twitter: @mercutioviz<br><a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br>
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