<div dir="ltr"><div>Post a FreeSWITCH debug log of the incoming call. Use <a href="http://pastebin.freeswitch.org">pastebin.freeswitch.org</a> and select "FreeSWITCH Log" as the syntax highlighting. Paste the URL in this email thread and we'll take a look.<br>
</div>-MC<br><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Correction:<div>I had a second dialplan in the public folder that was causing confusion. Below is the dialplan I am using.</div>
<div><div>If I change the extension in the dialplan from 1000 to 1001 I get the appropriate voice mail extension, however, the phones never ring.</div>
<div><br></div><div>I have the fs configured as a multi-tenant solution. </div><div><br></div><div>Could the dialplan be using the default extensions (1000 and 1001) under /conf/directory/default and not reference the /conf/directory/GothamCity.xom domain? That would explain why I get to the voicemail for the correct extension when the phone never rings.</div>
<div><br></div><div>Thanks</div><div><br></div><div>=====</div><div><span style="font-family:arial,sans-serif;font-size:13px"> /usr/local/freeswitch/conf/</span><span style="font-family:arial,sans-serif;font-size:13px">dialplan/public/GothamCity.</span><span style="font-family:arial,sans-serif;font-size:13px">xom.xml</span><br>
</div><div><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div><include></div><div><br></div><div> <extension name="GothamCity.xom 1001"></div><div> <condition field="destination_number" expression="^1?<a href="tel:%282624481175" value="+12624481175" target="_blank">(2624481175</a>)$"></div>
<div> <action application="set" data="domain_name=GothamCity.xom"/></div><div> <action application="transfer" data="1001 XML default"/></div><div> </condition></div>
<div> </extension></div><div><br></div><div></include></div><div><br></div><div>=====</div><div><div>/conf/directory/GothamCity.xom.xml<br></div><div><br></div><div><br></div><div> <domain name="GothamCity.xom"></div>
<div> <params></div><div> <param name="dial-string" value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/></div>
<div> </params></div><div><br></div><div> <variables></div><div> <variable name="record_stereo" value="true"/></div><div class="im"><div> <variable name="user_context" value="default"/></div>
</div><div> <variable name="default_gateway" value="$${default_provider}"/></div><div> <variable name="default_areacode" value="$${default_areacode}"/></div><div>
<variable name="transfer_fallback_extension" value="operator"/></div>
<div> </variables></div><div><br></div><div> <groups></div><div> <group name="GothamCity.xom"></div><div> <users></div><div> <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/></div>
<div> </users></div><div> </group></div><div><br></div><div> <group name="sales"></div><div> <users></div><div> <!--</div><div> type="pointer" is a pointer so you can have the</div>
<div> same user in multiple groups. It basically means</div><div> to keep searching for the user in the directory.</div><div> --></div><div> <user id="1000" type="pointer"/></div>
<div> <user id="1001" type="pointer"/></div><div> <user id="1002" type="pointer"/></div><div> <user id="1003" type="pointer"/></div>
<div> <user id="1004" type="pointer"/></div><div> </users></div><div> </group></div><div>=====</div></div><div><br></div><div><br></div></div></div><div class="HOEnZb">
<div class="h5"><div class="gmail_extra">
<br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <span dir="ltr"><<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Thank you for your assistance. I made the suggested modification below, however, when calling the number it goes directly to voicemail.<div><br></div><div> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml</div>
<div><br></div><div><div><include></div><div><br></div><div> <extension name="vitel-inbound"></div><div> <condition field="destination_number" expression="^1?(262xxxxxxx)$"></div>
<div>
<div> <action application="transfer" data="1000 XML default"/></div><div> </condition></div><div> </extension></div><div><br></div></div><div></include></div></div><br clear="all">
</div></blockquote></div></div></div></div></blockquote></div><snip><br></div><div class="gmail_extra">-- <br>Michael S Collins<br>Twitter: @mercutioviz<br><a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br>
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