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Without seeing your dialplan, it is going difficult to help<br>
<br>
what does the command below gives you:<br>
<br>
sofia status<br>
<br>
<br>
<div class="moz-cite-prefix">On 13-05-19 09:25 AM, Mike Hendrie
wrote:<br>
</div>
<blockquote
cite="mid:CAFSdFFAwwAa_mY7jaRA5toS0DqitMTRrse9iXB7TsG6DLp8sZw@mail.gmail.com"
type="cite">
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<div style="font-family:arial,sans-serif;font-size:13px"><b>==========================</b></div>
<b style="font-family:arial,sans-serif;font-size:13px">Server:</b><span
style="font-family:arial,sans-serif;font-size:13px"> Ubuntu
12.04</span>
<div style="font-family:arial,sans-serif;font-size:13px">
<b>Version:</b> FreeSWITCH Version 1.5.1</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>Enabled:</b> Multi-Tenant <br>
</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>Extensions:</b> 1000
and 1001</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>Connection:</b> freeswitch
server NAT to provider</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>Connection: </b>extensions
are on the same LAN as fs server</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>DID:</b> 1
DID</div>
<div style="font-family:arial,sans-serif;font-size:13px">==========================</div>
<div style="font-family:arial,sans-serif;font-size:13px">
<br>
</div>
<div style="font-family:arial,sans-serif;font-size:13px"><b>Can-Do: </b></div>
<div style="font-family:arial,sans-serif;font-size:13px">
<ul>
<li style="margin-left:15px">I can dial extension to
extension (1000 to 1001) and the phone rings and can talk.<br>
</li>
<li style="margin-left:15px">I can test with extension 5000
and listen to the echo test.<br>
</li>
<li style="margin-left:15px">I can dial the DID to the
Freeswitch server. The server sends the the call to
voicemail, 1000, when it should ring the phone.</li>
</ul>
<div><b>Cannot Do:</b></div>
<div>
<ul>
<li style="margin-left:15px">I cannot call out of any
extension. The phone does not ring. It is silent.<br>
</li>
<li style="margin-left:15px">I cannot dial the DID and
ring a phone. It only goes to VoiceMail.</li>
</ul>
<div><b>Question:</b></div>
<div>
<ul>
<li style="margin-left:15px">Why can I not dial the DID
and have the extension ring? <br>
</li>
<li style="margin-left:15px">Where should I check?<br>
</li>
</ul>
<div>Thank you,</div>
<div>
Mike</div>
</div>
</div>
</div>
</div>
<br>
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<pre wrap="">_________________________________________________________________________
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</pre>
</blockquote>
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