Hi Michael,<div><br></div><div>fifo_member add command runs successfully and the members are added to the fifo list. The output of the fifo list command is:</div><div><br></div><div><div><fifo_report></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229">cool_fifo@10.1.30.229</a>" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall"></div>
<div> <outbound></div><div> <member simo="1" use_count="0" timeout="60" lag="10" outbound-call-count="0" outbound-fail-count="0" taking-calls="1" status="" outbound-call-total-count="2" outbound-fail-total-count="0" logged-on-since="2013-04-16 11:49:05" manual-calls-out-count="0" manual-calls-in-count="2" manual-calls-out-total-count="0" manual-calls-in-total-count="2" ring-count="0" start-time="never" stop-time="never" next-available="2013-04-16 12:23:14">user/<a href="mailto:1004@10.1.30.229">1004@10.1.30.229</a></member></div>
<div> <member simo="1" use_count="0" timeout="60" lag="10" outbound-call-count="0" outbound-fail-count="0" taking-calls="1" status="" outbound-call-total-count="0" outbound-fail-total-count="0" logged-on-since="2013-04-16 16:00:24" manual-calls-out-count="0" manual-calls-in-count="0" manual-calls-out-total-count="0" manual-calls-in-total-count="0" ring-count="0" start-time="never" stop-time="never" next-available="now">user/<a href="mailto:1003@10.1.30.229">1003@10.1.30.229</a></member></div>
<div> </outbound></div><div> <callers></callers></div><div> <consumers></consumers></div><div> <bridges></bridges></div><div> </fifo></div><div></fifo_report></div>
<div><br></div>Whereas I want to add members through the configuration file. When I try to add members according to the wiki example they are not added to the fifo list.</div><div><br></div><div>fscli command fifo list shows then:</div>
<div><br></div><div><div><fifo_report></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229">cool_fifo@10.1.30.229</a>" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall"></div>
<div> <outbound></outbound></div><div> <callers></callers></div><div> <consumers></consumers></div><div> <bridges></bridges></div><div> </fifo></div><div>
</fifo_report></div><div><br></div><div>How do I add members through the configuration file? my fifo.conf.xml is:</div><div><br></div><div><div><configuration name="fifo.conf" description="FIFO Configuration"></div>
<div> <fifos></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229">cool_fifo@10.1.30.229</a>" importance="0"></div><div> <member timeout="60" simo="10" lag="20">{fifo_member_wait=nowait}user/<a href="mailto:1004@10.1.30.229">1004@10.1.30.229</a></member></div>
<div> <member timeout="60" simo="10" lag="20">{fifo_member_wait=nowait}user/<a href="mailto:1003@10.1.30.229">1003@10.1.30.229</a></member></div><div> </fifo></div><div>
</fifos></div><div></configuration></div></div><div><br></div><div>Also in the fifo list command it shows the strategy as "ringall" whereas the agents are being dialled one by one. Where am I wrong. Please help.</div>
<div><br></div><div>Regards,</div><div><br></div><div>Ashish </div><div class="gmail_quote">On Wed, Apr 17, 2013 at 8:34 PM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Ashish,<br><br>Please give us the details. Saying, "It doesn't work," but not giving us details means we'll never be able to help you.<span class="HOEnZb"><font color="#888888"><br>
<br>-Michael</font></span><div class="HOEnZb"><div class="h5"><br><br><div class="gmail_quote">On Tue, Apr 16, 2013 at 10:21 PM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Michael,<div><br></div><div>It shows not members added to the fifo.<br><br><div class="gmail_quote">On Tue, Apr 16, 2013 at 8:41 PM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">try using the fs_cli fifo member command to add these. See if you get any errors. That might shed some light on what's happening.<span><font color="#888888"><br>
-MC</font></span><div><div><br><br><div class="gmail_quote">On Mon, Apr 15, 2013 at 10:46 PM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Michael,<div><br></div><div>My fifo.conf.xml is:</div><div><br></div><div><div><configuration name="fifo.conf" description="FIFO Configuration"></div>
<div> <fifos></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229" target="_blank">cool_fifo@10.1.30.229</a>" importance="0"></div>
<div> <member timeout="60" simo="10" lag="20">user/<a href="mailto:1004@10.1.30.229" target="_blank">1004@10.1.30.229</a></member></div><div> <member timeout="60" simo="10" lag="20">user/<a href="mailto:1003@10.1.30.229" target="_blank">1003@10.1.30.229</a></member></div>
<div> </fifo></div><div> </fifos></div><div></configuration></div><div><br></div><div>Its according to the example shown on the wiki page. Still fifo list shows members not added.</div><div><br></div>
<div>--</div><div>Ashish</div><br><div class="gmail_quote">On Mon, Apr 15, 2013 at 9:48 PM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">It's just a simple sofia dialstring. Here's an example:<br><a href="http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback" target="_blank">http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback</a><span><font color="#888888"><br>
<br>-MC</font></span><div><div><br><br><div class="gmail_quote">On Sun, Apr 14, 2013 at 10:42 PM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Thanks Michael,<div><br></div><div>Probably the originate dialstring I am using is not correct. Can you please tell what is the proper format for that?<br><br><div class="gmail_quote"><div><div>On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>For some reason your agents are not actually set as members of the queue. Onhook agents will be listed in the <member> section and off-hook agents will be listed in the <consumers> section. Evidently, whatever you're doing to add the agents is not working. You may want to try explicitly adding them from the fs_cli using the fifo_member command and seeing how that goes.<span><font color="#888888"><br>
<br>-MC</font></span><div><br><br><div class="gmail_quote">
On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>The output is :</div><div><br></div><div><div><br></div><div><fifo_report></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229" target="_blank">cool_fifo@10.1.30.229</a>" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall"></div>
<div> <outbound></outbound></div><div> <callers></callers></div><div> <consumers></consumers></div><div> <bridges></bridges></div><div> </fifo></div><div>
</fifo_report></div></div><div><br></div><div><br><div class="gmail_quote">On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">What's the output of fscli command: fifo list <a href="mailto:cool_fifo@10.1.30.229" target="_blank">cool_fifo@10.1.30.229</a><br>
<br>-MC<br><br><div class="gmail_quote"><div><div>On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>Hi,<div><br></div><div>Caller is played music on hold but is not connected to any of the agents since no agent is ringing. I have sip users registered to FS ( they are online). I have configured a SIP user as a member for the queue. But, when the caller calls in, the agent doesn't ring.</div>
<div><br></div><div>Please throw some light.</div><span><font color="#888888"><div><br></div><div>-Ashish</div></font></span><br clear="all"></div></div></blockquote></div></blockquote></div></div></blockquote></div><br>
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