<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>There will be background stuff being processed by fs2... Which probably won't be limited to callcenter, it may affect registrations limit etc too if the hostname is the same and perhaps other stuff even if they're not.</div><div><br></div><div>Are you perhaps able to have FreeSWITCH not running on fs2 and only start it during failover? Solutions like heartbeat/pacemaker could give you that ability.<br><br>Steve</div><div><br></div><div><br></div><div><br>On 15 Apr 2013, at 19:12, Ira Tessler <<a href="mailto:ira@connectmevoice.com">ira@connectmevoice.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr"><div style="">Configuration:</div><div style="">Server: FS1 - Active server. All calls come into this server. All phones register to this server.</div><div style="">Server: FS2 - Backup Server. Is online just in in case FS1 fails. If FS1 fails, all calls get routed to FS2 (by my SBC)</div>
<div style=""><br></div><div style="">Both FS1 & FS2 share a mysql database for core, all sofia profiles and mod_call center.</div><div style=""><br></div><div style="">The problem I am having is with mod_callcenter. When a call comes into FS1 and FS2 Freeswitch process is down, all works as expected when I call the call center application.</div>
<div style=""><br></div><div style="">When FS2 is online as well as FS1 it looks like FS2 is processing data in the members table(I'm guessing) and I get this log entries:</div><div style=""><br></div><div style=""><div>2013-04-15 13:32:40.225033 [DEBUG] mod_callcenter.c:1045 Updated Agent <a href="mailto:agent701@22555.sbc.cmvtesttele.com">agent701@22555.sbc.cmvtesttele.com</a> set state = Receiving</div>
<div>2013-04-15 13:32:40.225033 [ERR] mod_callcenter.c:1399 Member CONNECTME <+17324909007> with uuid 71b3beea-a5f2-11e2-9143-7dbd0c2f58e6 in queue <a href="mailto:mySbcQueue1@22555.sbc.cmvtesttele.com">mySbcQueue1@22555.sbc.cmvtesttele.com</a> is gone just before we assigned an agent</div>
<div>2013-04-15 13:32:40.225033 [DEBUG] mod_callcenter.c:1045 Updated Agent <a href="mailto:agent701@22555.sbc.cmvtesttele.com">agent701@22555.sbc.cmvtesttele.com</a> set state = Waiting</div><div><br></div><div style="">Since FS1 is the "live" server, I don't want FS2 to process call center calls. I want FS1 and FS2 to share the call center data in order have one copy of the agent and tier data for redundancy and so I don't have to worry about syncing multiple call center database.</div>
<div style=""><br></div><div style="">Before I post a Jira, I wanted to see if I am doing some wrong, or the other question does mod_callcenter have the capability or is it designed to work in this configuration? If not, anyhow have any alternative solutions?</div>
<div style=""><br></div><div style="">Thanks!</div></div><br clear="all"><div>Ira Tessler<br>Lead Software Engineer<br>ConnectMe<br>(732) 490-9007 x2<br><a href="mailto:ira@connectmevoice.com" target="_blank">ira@connectmevoice.com</a></div>
</div>
</div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br><span>Professional FreeSWITCH Consulting Services:</span><br><span><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a></span><br><span><a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a></span><br><span></span><br><span>FreeSWITCH-powered IP PBX: The CudaTel Communication Server</span><br><span><a href="http://www.cudatel.com">http://www.cudatel.com</a></span><br><span></span><br><span>Official FreeSWITCH Sites</span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br><span><a href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a></span><br><span><a href="http://www.cluecon.com">http://www.cluecon.com</a></span><br><span></span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a></span><br><span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br></div></blockquote></body></html>