<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><base href="x-msg://3713/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">this is exactly 32 seconds in to the call, right?<div><br><div><div>On Apr 9, 2013, at 12:28 PM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div bgcolor="white" background="cid:image001.gif@01CE3518.FD94FCD0" lang="EN-US" link="#1F86FF" vlink="#005DC9" style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">HI,<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">I had a user say she got disconnected from voicemail and wanted to know why. <o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">I saw in the log where she called in, listened, pressed 1, listened again and then:<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:247 Handle play-file:[voicemail/vm-listen_saved.wav] (en:en)<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:1332 Codec Activated L16@16000hz 1 channels 20ms<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.114065 [DEBUG] sofia.c:5599 Channel sofia/external/<ext>@<our dom> entering state [terminated][487]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.114065 [DEBUG] switch_channel.c:2994 (sofia/external/<ext>@<our dom>) Callstate Change EARLY -> HANGUP<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">2013-04-09 11:14:38.114065 [NOTICE] sofia.c:6383 Hangup sofia/external/<ext>@<our dom> [CS_EXECUTE] [ORIGINATOR_CANCEL]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">So if FS says she hung up and she says FS hung up, is it safe to say her internet connection failed momentarily?<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">Also, why “</span><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; ">Callstate Change EARLY -> HANGUP”. Shouldn’t it be “Callstate Change ACTIVE -> HANGUP”?<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext; "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">Thanks,<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114); "><span style="color: rgb(31, 73, 125); ">Sean<o:p></o:p></span></div></div></div></blockquote></div><br></div></body></html>