<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>They'll hear the voicemail in early media - as long as their phone doesn't suppress it and generate its own ring back anyway. The phone probably won't send audio though, and that probably includes dtmf for interacting with the switch. Probably better to answer.</div><div><br></div><div>The log shows 487, which generally is the reply to CANCEL, ie they hung up first</div><div><br>Steve</div><div><br></div><div><br></div><div><br>On 9 Apr 2013, at 20:45, Anthony Minessale <<a href="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr">You don't have to answer before bridging calls because the answer will be inherited. Its a special thing to do with billing etc.<div style="">But when talking to apps its advised to answer before running the app. Only a small number of apps answer for you.</div>
<div style=""><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 9, 2013 at 2:40 PM, Sean Devoy <span dir="ltr"><<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Of course you are right the first time AM!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Should I also be answering before bridging calls?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Anthony Minessale<br>
<b>Sent:</b> Tuesday, April 09, 2013 3:02 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Lost connection during voicemail session<u></u><u></u></span></p><div><div class="h5"><p class="MsoNormal">
<u></u> <u></u></p><div><p class="MsoNormal">Look at more of the log and see if the channel was ever answered. If you are routing the call to voicemail by way of dial-plan just add the answer app before you reach voicemail.<u></u><u></u></p>
<div><p class="MsoNormal"><u></u> <u></u></p></div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><div><p class="MsoNormal">On Tue, Apr 9, 2013 at 1:54 PM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>> wrote:<u></u><u></u></p>
<div><p class="MsoNormal"><image001.gif><u></u><u></u></p><div><p class="MsoNormal"><span style="color:#1f497d">HI,</span><u></u><u></u></p><p class="MsoNormal">
<span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal" style="text-autospace:none"><span style="color:#1f497d">I had a user say she got disconnected from voicemail and wanted to know why. </span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal" style="text-autospace:none"><span style="color:#1f497d">I saw in the log where she called in, listened, pressed 1, listened again and then:</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas"> </span><u></u><u></u></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:247 Handle play-file:[voicemail/vm-listen_saved.wav] (en:en)</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:1332 Codec Activated L16@16000hz 1 channels 20ms</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK]</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.114065 [DEBUG] sofia.c:5599 Channel sofia/external/<ext>@<our dom> entering state [terminated][487]</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.114065 [DEBUG] switch_channel.c:2994 (sofia/external/<ext>@<our dom>) Callstate Change EARLY -> HANGUP</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas">2013-04-09 11:14:38.114065 [NOTICE] sofia.c:6383 Hangup sofia/external/<ext>@<our dom> [CS_EXECUTE] [ORIGINATOR_CANCEL]</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">So if FS says she hung up and she says FS hung up, is it safe to say her internet connection failed momentarily?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal" style="text-autospace:none"><span style="color:#1f497d">Also, why “</span><span style="font-size:9.5pt;font-family:Consolas">Callstate Change EARLY -> HANGUP”. Shouldn’t it be “Callstate Change ACTIVE -> HANGUP”?</span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">Thanks,</span><u></u><u></u></p><p class="MsoNormal">
<span style="color:#1f497d">Sean</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>_________________________________________________________________________<br>
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-- <br>Anthony Minessale II<br><br>FreeSWITCH <a href="http://www.freeswitch.org/" target="_blank">http://www.freeswitch.org/</a><br>ClueCon <a href="http://www.cluecon.com/" target="_blank">http://www.cluecon.com/</a><br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br>Anthony Minessale II<br><br>FreeSWITCH <a href="http://www.freeswitch.org/">http://www.freeswitch.org/</a><br>ClueCon <a href="http://www.cluecon.com/">http://www.cluecon.com/</a><br>
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</div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br><span>Professional FreeSWITCH Consulting Services:</span><br><span><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a></span><br><span><a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a></span><br><span></span><br><span>FreeSWITCH-powered IP PBX: The CudaTel Communication Server</span><br><span><a href="http://www.cudatel.com">http://www.cudatel.com</a></span><br><span></span><br><span>Official FreeSWITCH Sites</span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br><span><a href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a></span><br><span><a href="http://www.cluecon.com">http://www.cluecon.com</a></span><br><span></span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a></span><br><span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br></div></blockquote></body></html>