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<div class="moz-cite-prefix">Hi, <br>
<br>
That's what I want to know.<br>
Thanks.<br>
<br>
If I want to get lastest state of agent, any suggestions?<br>
Thanks in advance.<br>
<br>
Jimmy<br>
<br>
於 2013/4/9 下午 01:57, Gerald Weber 提到:<br>
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">those
2 commands have nothing to do with each other.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">list_users
goes through the directory listing each configured user that
can be used to register a sip device.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">error/user_not_registered
means that no sip device used the username to register with.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">callcenter_config
agent list lists the „agents“ defined in mod_callcenter.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They
can be Available/Waiting even when their contact (the
user/xxx thing) is not registered.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">mod_callcenter
agent != user<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hope
this helps…or maybe i got your question wrong ?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="DE">Von:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="DE"> <a class="moz-txt-link-abbreviated" href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a>
[<a class="moz-txt-link-freetext" href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>] <b>Im
Auftrag von </b>Jimmy Chang<br>
<b>Gesendet:</b> Dienstag, 09. April 2013 06:56<br>
<b>An:</b> <a class="moz-txt-link-abbreviated" href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br>
<b>Betreff:</b> [Freeswitch-users] get agent status<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-family:"Arial","sans-serif"">Hi,<br>
<br>
I try to maintain the status(state) of the FS agents from
these two commands.<br>
list_users<br>
callcenter_config agent list<br>
<br>
I'm confused with their results.<br>
<list_users> says the agent is </span>error/user_not_registered.<br>
<<span
style="font-family:"Arial","sans-serif"">callcenter_config
agent list> says this agent is Available|Waiting.<br>
<br>
Does this normal?<br>
Should I change some other commands?<br>
<br>
Thanks.<br>
Jimmy</span><o:p></o:p></p>
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