<div dir="ltr">In my directory, I set the variable &quot;effective_caller_id_name&quot; instead of &quot;internal_caller_id_name&quot;.  (I also set the &quot;outbound_caller_id_name&quot; variable just like your example, although that never seems to get sent to the PSTN.)<div>
<br></div><div>-- </div><div style>Steve</div></div>