<html>
  <head>
    <meta content="text/html; charset=ISO-8859-1"
      http-equiv="Content-Type">
  </head>
  <body text="#000000" bgcolor="#FFFFFF">
    <div class="moz-cite-prefix">Yes, problem was the firewall of the
      softphone pc.<br>
      <br>
      I also found another problem.<br>
      When I used linphone for the softphone client, the agent could't
      hear voice from linphone.<br>
      I have set "Direct connection to the Internet" of the linphone but
      still got the one way audio.<br>
      <br>
      Thank you all.<br>
      <br>
      JImmy<br>
      <br>
      <br>
      &#26044; 2013/3/28 &#19978;&#21320; 12:10, Steven Ayre &#25552;&#21040;:<br>
    </div>
    <blockquote
cite="mid:CAFiqYumEJ+q=tOgxgOUQY8aDX-Q3Ef109X1WvF4eVyjBpZhshg@mail.gmail.com"
      type="cite">That will have no effect. That's for setting the port
      range, and those are already the defaults.
      <div><br>
      </div>
      <div>You may find opening that port range on your router's
        firewall may help though.</div>
      <div><br>
      </div>
      <div>-Steve</div>
      <div><br>
      </div>
      <div><br>
      </div>
      <div><br>
        <br>
        <div class="gmail_quote">On 27 March 2013 15:11, johnthan123 <span
            dir="ltr">&lt;<a moz-do-not-send="true"
              href="mailto:johnthan123@gmail.com" target="_blank">johnthan123@gmail.com</a>&gt;</span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div dir="ltr">
              <div><br>
                &nbsp;&nbsp;&nbsp; &lt;param name="rtp-start-port" value="16384"/&gt; <br>
                <br>
                &nbsp;&nbsp;&nbsp; &lt;param name="rtp-end-port" value="32768"/&gt;<br>
                <br>
                <br>
                &nbsp;<br>
              </div>
              uncomment this in switch.conf.xml<br>
              <div>
                <div class="gmail_extra"><br>
                  <br>
                </div>
                <div class="gmail_extra">Thanks<br>
                </div>
                <div class="gmail_extra">JT<br>
                </div>
                <div class="gmail_extra"><br>
                  <div class="gmail_quote">
                    <div>
                      <div class="h5">On Wed, Mar 27, 2013 at 12:04 AM,
                        Jimmy Chang <span dir="ltr">&lt;<a
                            moz-do-not-send="true"
                            href="mailto:chang33.tw@gmail.com"
                            target="_blank">chang33.tw@gmail.com</a>&gt;</span>
                        wrote:<br>
                      </div>
                    </div>
                    <blockquote class="gmail_quote" style="margin:0px
                      0px 0px 0.8ex;border-left:1px solid
                      rgb(204,204,204);padding-left:1ex">
                      <div>
                        <div class="h5">
                          <div text="#000000" bgcolor="#FFFFFF"> <font
                              face="Arial">Hi,<br>
                              <br>
                              I could make a call within NAT without any
                              problem.<br>
                              When I made a call from internet, I got no
                              audio.<br>
                              I have read the document <br>
                              <br>
                              <a moz-do-not-send="true"
                                href="http://wiki.freeswitch.org/wiki/NAT_Traversal"
                                target="_blank">http://wiki.freeswitch.org/wiki/NAT_Traversal</a><br>
                            </font><br>
                            <font face="Arial"><font face="Arial">and
                                set the parameters.<br>
                                vars.xml<br>
                                &lt;X-PRE-PROCESS cmd="set"
                                data="bind_server_ip=my.server.ip"/&gt;<br>
                                &lt;X-PRE-PROCESS cmd="set"
                                data="external_sip_ip=my.server.ip"/&gt;<br>
                                &lt;X-PRE-PROCESS cmd="set"
                                data="external_rtp_ip=my.server.ip"/&gt;<br>
                                internal.xml<br>
                                &lt;param name="ext-rtp-ip"
                                value="$${external_rtp_ip}"/&gt;<br>
                                external.xml<br>
                                &lt;param name="ext-sip-ip"
                                value="$${external_sip_ip}"/&gt;<br>
                                &lt;param name="ext-rtp-ip"
                                value="$${external_rtp_ip}"/&gt;<br>
                                <br>
                                Any advice?<br>
                                Thanks.<span><font color="#888888"><br>
                                    Jimmy<br>
                                    <br>
                                  </font></span></font></font> </div>
                          <br>
                        </div>
                      </div>
                      <div class="im">_________________________________________________________________________<br>
                        Professional FreeSWITCH Consulting Services:<br>
                        <a moz-do-not-send="true"
                          href="mailto:consulting@freeswitch.org"
                          target="_blank">consulting@freeswitch.org</a><br>
                        <a moz-do-not-send="true"
                          href="http://www.freeswitchsolutions.com"
                          target="_blank">http://www.freeswitchsolutions.com</a><br>
                        <br>
                        FreeSWITCH-powered IP PBX: The CudaTel
                        Communication Server<br>
                        <a moz-do-not-send="true"
                          href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
                        <br>
                        Official FreeSWITCH Sites<br>
                        <a moz-do-not-send="true"
                          href="http://www.freeswitch.org"
                          target="_blank">http://www.freeswitch.org</a><br>
                        <a moz-do-not-send="true"
                          href="http://wiki.freeswitch.org"
                          target="_blank">http://wiki.freeswitch.org</a><br>
                        <a moz-do-not-send="true"
                          href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
                        <br>
                        FreeSWITCH-users mailing list<br>
                        <a moz-do-not-send="true"
                          href="mailto:FreeSWITCH-users@lists.freeswitch.org"
                          target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
                        <a moz-do-not-send="true"
                          href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
                          target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
                        UNSUBSCRIBE:<a moz-do-not-send="true"
                          href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
                          target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
                        <a moz-do-not-send="true"
                          href="http://www.freeswitch.org"
                          target="_blank">http://www.freeswitch.org</a><br>
                        <br>
                      </div>
                    </blockquote>
                  </div>
                  <br>
                </div>
              </div>
            </div>
            <br>
_________________________________________________________________________<br>
            Professional FreeSWITCH Consulting Services:<br>
            <a moz-do-not-send="true"
              href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
            <a moz-do-not-send="true"
              href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
            <br>
            FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
            <a moz-do-not-send="true" href="http://www.cudatel.com"
              target="_blank">http://www.cudatel.com</a><br>
            <br>
            Official FreeSWITCH Sites<br>
            <a moz-do-not-send="true" href="http://www.freeswitch.org"
              target="_blank">http://www.freeswitch.org</a><br>
            <a moz-do-not-send="true" href="http://wiki.freeswitch.org"
              target="_blank">http://wiki.freeswitch.org</a><br>
            <a moz-do-not-send="true" href="http://www.cluecon.com"
              target="_blank">http://www.cluecon.com</a><br>
            <br>
            FreeSWITCH-users mailing list<br>
            <a moz-do-not-send="true"
              href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
            <a moz-do-not-send="true"
              href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
              target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
            UNSUBSCRIBE:<a moz-do-not-send="true"
              href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
              target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
            <a moz-do-not-send="true" href="http://www.freeswitch.org"
              target="_blank">http://www.freeswitch.org</a><br>
            <br>
          </blockquote>
        </div>
        <br>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a class="moz-txt-link-abbreviated" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a>

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
<a class="moz-txt-link-freetext" href="http://www.cudatel.com">http://www.cudatel.com</a>

Official FreeSWITCH Sites
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.cluecon.com">http://www.cluecon.com</a>

FreeSWITCH-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a>
UNSUBSCRIBE:<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
</pre>
    </blockquote>
    <br>
  </body>
</html>