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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'>I am afraid I have offended some of you with my last email, I certainly did not mean to in any way. I love FS and I am interested in making it better if I can help.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'>I have sent a request for pricing from PBXMate, but my experience is that if they won’t put it on the website it is going to be too high.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'>I was just trying to see if there was interest from others in PAYING Anthony and the other developers to add this to FreeSwitch. I would certainly rather send money to FS developers than to a commercial product vendor if possible.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'>Having said all that, does anyone have experience with PBXMate? Does it cancel echo well?<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'>Sean<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Valer Nur<br><b>Sent:</b> Monday, March 18, 2013 3:02 AM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Removing echo.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='background:white'><span style='color:black'>Sean,<br><br>Since, as you said, the problem is usually due to equipment on the far-end, replacing this equipment is usually expensive and a non-practical solution. On the other hand, you can easily upgrade your VoIP infrastructure by installing a commercial solutions for network echo cancellation like the PBXMate.<o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p></div><div><div><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> Sean Devoy <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>><br><b>To:</b> 'FreeSWITCH Users Help' <<a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a>> <br><b>Sent:</b> Sunday, March 17, 2013 6:56 PM<br><b>Subject:</b> Re: [Freeswitch-users] Removing echo.</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><span style='color:black'><o:p> </o:p></span></p><div id=yiv1122852537><div><div><div><p class=MsoNormal style='background:white'><span style='color:black'>I feel your pain. The number one complaint from my customers switching to VOIP is the frequent presence of echo. Many times the echo is quite quiet and is easily ignored. Other times it is neither soft nor a short delay increasing the annoyance level. (The number 2 complaint is delay in connecting to the number being called).<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>I have read LOTS of articles and blogs and wikis on the subject. The prevailing wisdom seems to be:<o:p></o:p></span></p></div><div style='margin-left:.5in'><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'>1.</span><span style='font-size:7.0pt;color:black'> </span><span style='color:black'>The echo is always caused by the phone or equipment on the far end of your call! Presumably the phone or device on the far end of the call does not have good echo cancellation. My question is “If so, why is it ALMOST exclusively a VOIP problem?” Also, for FS developers, “Why is it so much more prevalent than when I was on Vonage for years?”<o:p></o:p></span></p></div><div style='margin-left:.5in'><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'>2.</span><span style='font-size:7.0pt;color:black'> </span><span style='color:black'>VOIP is clearer than analog. The times when nobody is speaking on VOIP can even cause “Are you still there?” questions. That exacerbates the echo problem. When the quite levels are SO quiet, a little echo goes a long way. <o:p></o:p></span></p></div><div style='margin-left:.5in'><p class=MsoNormal style='background:white'><span style='color:black'>3.</span><span style='font-size:7.0pt;color:black'> </span><span style='color:black'>A significant number people have just adopted the idea that “Echo is part of life, get used to it. Also, tell the person you are talking to they need a phone upgrade.” I will attest to having had my business partner switch from speaker to handset to headphone and noticed a perceivable difference in echo levels.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>So, Anthony et. al. is this something that COULD be addressed if we put a ransom on it or is it just beyond the scope of what can be done in FS? Analog providers and Vonage have addressed the issue to the point that people are content. My customers are far from content. I THINK we could raise some real money if this is fixable – I would start the pot with a couple of hundred bucks. On the other hand, I am ignorant of the underlying issues and those other folks may have very expensive hardware addressing the issue. Please educate me.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>As a follow up question, does my VOIP topology affect this issue? I use a fairly large, fast, dedicated server collocated at my primary VOIP provider for fastest connect speeds. ALL of my users (and I) are remote connects. I get varying levels of echo calling from my Cisco SPA504G in Baltimore to my partner on his Cisco504G in Milwaukee on the same FS box. Granted it is usually quite low levels in that scenario, but it is sporadically quite annoying. The worst part is having NO ANSWER for (new) customers.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Sean<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>-----Original Message-----<br>From: <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a> [<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>] On Behalf Of Mimiko<br>Sent: Sunday, March 17, 2013 8:49 AM<br>To: FreeSWITCH Users Help<br>Subject: Re: [Freeswitch-users] Removing echo.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Some one. Some thought about this?<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>--<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Mimiko desu.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>_________________________________________________________________________<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Professional FreeSWITCH Consulting Services:<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="mailto:consulting@freeswitch.org" target="_blank"><span style='color:windowtext;text-decoration:none'>consulting@freeswitch.org</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://www.freeswitchsolutions.com/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.freeswitchsolutions.com</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>FreeSWITCH-powered IP PBX: The CudaTel Communication Server <a href="http://www.cudatel.com/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.cudatel.com</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Official FreeSWITCH Sites<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://www.freeswitch.org/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.freeswitch.org</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://wiki.freeswitch.org/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://wiki.freeswitch.org</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://www.cluecon.com/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.cluecon.com</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>FreeSWITCH-users mailing list<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank"><span style='color:windowtext;text-decoration:none'>FreeSWITCH-users@lists.freeswitch.org</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank"><span style='color:windowtext;text-decoration:none'>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="http://www.freeswitch.org/" target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.freeswitch.org</span></a><o:p></o:p></span></p></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'><br>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com/" target="_blank">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com/" target="_blank">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org/" target="_blank">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org/" target="_blank">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com/" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org/" target="_blank">http://www.freeswitch.org</a><br><br><o:p></o:p></span></p></div></div></div></div></body></html>