the most likely explanations are:<br>wrong password<br>user not in the directory<br>wrong domain name on the user<br><br>The last two will be easier to diagnose because you&#39;ll see the big purple warning saying that you need to create a domain named &#39;xyz&#39; with user id of &#39;abc&#39;. <br>
<br>You might also want to try a known working username/password combination with this client and see if there&#39;s any difference.<br><br>-MC<br><br><br><div class="gmail_quote">On Tue, Mar 12, 2013 at 2:56 AM, Miha <span dir="ltr">&lt;<a href="mailto:miha@softnet.si" target="_blank">miha@softnet.si</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  

    
  
  <div text="#000000" bgcolor="#FFFFFF">
    Hi,<br>
    <br>
    all of our user agents are registereing properly. Can some help me
    figure out why this one is beeing rejeted?<br>
    <br>
    my sip trace.<br>
    <a href="http://pastebin.freeswitch.org/20682" target="_blank">http://pastebin.freeswitch.org/20682</a><br>
    <br>
    Thanks!<br>
    <br>
    <br>
    <small>Frame 7: 645 bytes on wire (5160 bits), 645 bytes captured
      (5160 bits)<br>
      Ethernet II, Src: Cisco_76:c9:31 (00:16:c8:76:c9:31), Dst:
      Supermic_64:38:ff (00:30:48:64:38:ff)<br>
      Internet Protocol Version 4, Src: user_agent_ip (user_agent_ip),
      Dst: freeswtich_ip (freeswtich_ip)<br>
      User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)<br>
      Session Initiation Protocol<br>
          Request-Line: REGISTER <a>sip:enterprise.freeswitch.org:5060</a>
      SIP/2.0<br>
              Method: REGISTER<br>
              Request-URI: <a>sip:enterprise.freeswitch.org:5060</a><br>
              [Resent Packet: False]<br>
          Message Header<br>
              Via: SIP/2.0/UDP
      user_agent_ip;branch=z9hG4bK007ed7b3fda035653<br>
                  Transport: UDP<br>
                  Sent-by Address: user_agent_ip<br>
                  Branch: z9hG4bK007ed7b3fda035653<br>
              Max-Forwards: 70<br>
              From: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=a0ac7ed0e0<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP from address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP from address User Part: 081603006<br>
                      SIP from address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP from address Host Port: 5060<br>
                  SIP tag: a0ac7ed0e0<br>
              To: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a><br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP to address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP to address User Part: 081603006<br>
                      SIP to address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP to address Host Port: 5060<br>
              Call-ID: 9b78f5c9e810d200<br>
              CSeq: 1385547784 REGISTER<br>
                  Sequence Number: 1385547784<br>
                  Method: REGISTER<br>
              Allow:  INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, INFO<br>
              Contact: 081603006.enterprise
      <a>&lt;sip:081603006@user_agent_ip:5060;transport=udp&gt;</a>;expires=3600<br>
                  SIP Display info: 081603006.enterprise <br>
                  Contact-URI:
      <a>sip:081603006@user_agent_ip:5060;transport=udp</a><br>
                      Contactt-URI User Part: 081603006<br>
                      Contact-URI Host Part: user_agent_ip<br>
                      Contact-URI Host Port: 5060<br>
                  Contact parameter: transport=udp&gt;<br>
                  Contact parameter: expires=3600<br>
              Supported: path<br>
              User-Agent: ARRIS-TM902S release v.7.10.145.SIP
      SN/001DCE73F07F<br>
              Content-Length: 0<br>
      <br>
      No.     Time        Source                Destination          
      Protocol Length Info<br>
            <a href="tel:8%20153.860672" value="+18153860672" target="_blank">8 153.860672</a>  freeswtich_ip        user_agent_ip        
      SIP      751    Status: 401 Unauthorized    (0 bindings)<br>
      <br>
      Frame 8: 751 bytes on wire (6008 bits), 751 bytes captured (6008
      bits)<br>
      Ethernet II, Src: Supermic_64:38:ff (00:30:48:64:38:ff), Dst:
      Cisco_76:c9:31 (00:16:c8:76:c9:31)<br>
      Internet Protocol Version 4, Src: freeswtich_ip (freeswtich_ip),
      Dst: user_agent_ip (user_agent_ip)<br>
      User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)<br>
      Session Initiation Protocol<br>
          Status-Line: SIP/2.0 401 Unauthorized<br>
              Status-Code: 401<br>
              [Resent Packet: False]<br>
              [Request Frame: 7]<br>
              [Response Time (ms): 1]<br>
          Message Header<br>
              Via: SIP/2.0/UDP
      user_agent_ip;branch=z9hG4bK007ed7b3fda035653<br>
                  Transport: UDP<br>
                  Sent-by Address: user_agent_ip<br>
                  Branch: z9hG4bK007ed7b3fda035653<br>
              From: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=a0ac7ed0e0<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP from address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP from address User Part: 081603006<br>
                      SIP from address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP from address Host Port: 5060<br>
                  SIP tag: a0ac7ed0e0<br>
              To: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=2cr6m0BZBUUKg<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP to address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP to address User Part: 081603006<br>
                      SIP to address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP to address Host Port: 5060<br>
                  SIP tag: 2cr6m0BZBUUKg<br>
              Call-ID: 9b78f5c9e810d200<br>
              CSeq: 1385547784 REGISTER<br>
                  Sequence Number: 1385547784<br>
                  Method: REGISTER<br>
              User-Agent:
      FreeSWITCH-mod_sofia/1.2.3+git~20121004T033301Z~94664868a8<br>
              Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO,
      UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<br>
              Supported: timer, precondition, path, replaces<br>
              WWW-Authenticate: Digest
      realm=&quot;<a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a>&quot;,
      nonce=&quot;140088b8-c23a-461e-abb0-2ceef4bb16f4&quot;, algorithm=MD5,
      qop=&quot;auth&quot;<br>
                  Authentication Scheme: Digest<br>
                  realm=&quot;<a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a>&quot;<br>
                  nonce=&quot;140088b8-c23a-461e-abb0-2ceef4bb16f4&quot;<br>
                  algorithm=MD5<br>
                  qop=&quot;auth&quot;<br>
              Content-Length: 0<br>
      <br>
      No.     Time        Source                Destination          
      Protocol Length Info<br>
            <a href="tel:9%20153.875842" value="+19153875842" target="_blank">9 153.875842</a>  user_agent_ip         freeswtich_ip       
      SIP      917    Request: REGISTER
      <a>sip:enterprise.freeswitch.org:5060</a><br>
      <br>
      Frame 9: 917 bytes on wire (7336 bits), 917 bytes captured (7336
      bits)<br>
      Ethernet II, Src: Cisco_76:c9:31 (00:16:c8:76:c9:31), Dst:
      Supermic_64:38:ff (00:30:48:64:38:ff)<br>
      Internet Protocol Version 4, Src: user_agent_ip (user_agent_ip),
      Dst: freeswtich_ip (freeswtich_ip)<br>
      User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)<br>
      Session Initiation Protocol<br>
          Request-Line: REGISTER <a>sip:enterprise.freeswitch.org:5060</a>
      SIP/2.0<br>
              Method: REGISTER<br>
              Request-URI: <a>sip:enterprise.freeswitch.org:5060</a><br>
              [Resent Packet: False]<br>
          Message Header<br>
              Via: SIP/2.0/UDP
      user_agent_ip;branch=z9hG4bK1cc3b9f75e01d9b85<br>
                  Transport: UDP<br>
                  Sent-by Address: user_agent_ip<br>
                  Branch: z9hG4bK1cc3b9f75e01d9b85<br>
              Max-Forwards: 70<br>
              From: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=a0ac7ed0e0<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP from address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP from address User Part: 081603006<br>
                      SIP from address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP from address Host Port: 5060<br>
                  SIP tag: a0ac7ed0e0<br>
              To: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a><br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP to address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP to address User Part: 081603006<br>
                      SIP to address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP to address Host Port: 5060<br>
              Call-ID: 9b78f5c9e810d200<br>
              CSeq: 1385547785 REGISTER<br>
                  Sequence Number: 1385547785<br>
                  Method: REGISTER<br>
              Allow:  INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, INFO<br>
              [truncated] Authorization: Digest
username=&quot;081603006.enterprise&quot;,realm=&quot;<a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a>&quot;,nonce=&quot;140088b8-c23a-461e-abb0-2ceef4bb16f4&quot;,uri=<a>&quot;sip:enterprise.freeswitch.org:5060&quot;</a>,response=&quot;c9fbce339bb5aa1137ea34bf190619ac&quot;,algorithm<br>

                  Authentication Scheme: Digest<br>
                  username=&quot;081603006.enterprise&quot;<br>
                  realm=&quot;<a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a>&quot;<br>
                  nonce=&quot;140088b8-c23a-461e-abb0-2ceef4bb16f4&quot;<br>
                  uri=<a>&quot;sip:enterprise.freeswitch.org:5060&quot;</a><br>
                  response=&quot;c9fbce339bb5aa1137ea34bf190619ac&quot;<br>
                  algorithm=MD5<br>
                  qop=auth<br>
                  cnonce=&quot;41fb0f25&quot;<br>
                  nc=00000001<br>
              Contact: 081603006.enterprise
      <a>&lt;sip:081603006@user_agent_ip:5060;transport=udp&gt;</a>;expires=3600<br>
                  SIP Display info: 081603006.enterprise <br>
                  Contact-URI:
      <a>sip:081603006@user_agent_ip:5060;transport=udp</a><br>
                      Contactt-URI User Part: 081603006<br>
                      Contact-URI Host Part: user_agent_ip<br>
                      Contact-URI Host Port: 5060<br>
                  Contact parameter: transport=udp&gt;<br>
                  Contact parameter: expires=3600<br>
              Supported: path<br>
              User-Agent: ARRIS-TM902S release v.7.10.145.SIP
      SN/001DCE73F07F<br>
              Content-Length: 0<br>
      <br>
      No.     Time        Source                Destination          
      Protocol Length Info<br>
           10 153.876474  freeswtich_ip        user_agent_ip        
      SIP      615    Status: 403 Forbidden    (0 bindings)<br>
      <br>
      Frame 10: 615 bytes on wire (4920 bits), 615 bytes captured (4920
      bits)<br>
      Ethernet II, Src: Supermic_64:38:ff (00:30:48:64:38:ff), Dst:
      Cisco_76:c9:31 (00:16:c8:76:c9:31)<br>
      Internet Protocol Version 4, Src: freeswtich_ip (freeswtich_ip),
      Dst: user_agent_ip (user_agent_ip)<br>
      User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)<br>
      Session Initiation Protocol<br>
          Status-Line: SIP/2.0 403 Forbidden<br>
              Status-Code: 403<br>
              [Resent Packet: False]<br>
              [Request Frame: 9]<br>
              [Response Time (ms): 0]<br>
          Message Header<br>
              Via: SIP/2.0/UDP
      user_agent_ip;branch=z9hG4bK1cc3b9f75e01d9b85<br>
                  Transport: UDP<br>
                  Sent-by Address: user_agent_ip<br>
                  Branch: z9hG4bK1cc3b9f75e01d9b85<br>
              From: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=a0ac7ed0e0<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP from address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP from address User Part: 081603006<br>
                      SIP from address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP from address Host Port: 5060<br>
                  SIP tag: a0ac7ed0e0<br>
              To: 081603006.enterprise
      <a>&lt;sip:081603006@enterprise.freeswitch.org:5060&gt;</a>;tag=3NHZpUv283H6B<br>
                  SIP Display info: 081603006.enterprise <br>
                  SIP to address:
      <a>sip:081603006@enterprise.freeswitch.org:5060</a><br>
                      SIP to address User Part: 081603006<br>
                      SIP to address Host Part:
      <a href="http://enterprise.freeswitch.org" target="_blank">enterprise.freeswitch.org</a><br>
                      SIP to address Host Port: 5060<br>
                  SIP tag: 3NHZpUv283H6B<br>
              Call-ID: 9b78f5c9e810d200<br>
              CSeq: 1385547785 REGISTER<br>
                  Sequence Number: 1385547785<br>
                  Method: REGISTER<br>
              User-Agent:
      FreeSWITCH-mod_sofia/1.2.3+git~20121004T033301Z~94664868a8<br>
              Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO,
      UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<br>
              Supported: timer, precondition, path, replaces<br>
              Content-Length: 0<br>
      <br>
      <br>
      <br>
    </small><br>
  </div>

<br>_________________________________________________________________________<br>
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<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
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<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
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<br>
FreeSWITCH-users mailing list<br>
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<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Michael S Collins<br>Twitter: @mercutioviz<br><a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br><a href="http://www.ClueCon.com" target="_blank">http://www.ClueCon.com</a><br>
<a href="http://www.OSTAG.org" target="_blank">http://www.OSTAG.org</a><br><br>