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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;
color:#1F497D">Thanks a bunch. That is the solution</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;
color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;
color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;
color:#1F497D">Archana<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;
color:#1F497D"><o:p>&nbsp;</o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Michael Collins<br>
<b>Sent:</b> 01 March 2013 00:58<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] [ERR] switch_ivr_play_say.c:142 Can't find macro<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">I suspect that you need to edit conf/lang/en/en.xml to include your new &quot;vect&quot; subdir:<br>
<br>
<span style="font-family:&quot;Courier New&quot;">&lt;X-PRE-PROCESS cmd=&quot;include&quot; data=&quot;vect/*.xml&quot;/&gt;
</span><br>
<br>
Try that and let us know if you have any issues.<br>
-MC<o:p></o:p></p>
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<p class="MsoNormal">On Thu, Feb 28, 2013 at 9:55 AM, Archana Venugopan &lt;<a href="mailto:a.venugopan@mundio.com" target="_blank">a.venugopan@mundio.com</a>&gt; wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi ,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have created new sounds folder inside en folder and placed new_message_count and I have called this &#8216;new_message_count&#8217; in my js script. The wav files inside this macro is being
 read correctly in development environment whereas in my production which is almost all same as development
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">environment except for the src folder(/usr/srcFreeswitch) does not recognise this &#8216;new_message_count&#8217; and throwing this error<b><span style="color:red">(2013-02-28 17:37:47.099253
 [ERR] switch_ivr_play_say.c:142 Can't find macro new_message_count.) </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I even gave reload mod_say_en but this 1 is not being picked up.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">/usr/local/freeswitch/conf/lang/en/vect/sounds.xml<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&lt;macro name=&quot; new_message_count&quot;&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp; &lt;input pattern=&quot;^(.*)$&quot; break_on_match=&quot;true&quot;&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;match&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;action function=&quot;play-file&quot; data=&quot;voicemail/vectone/vm-welcome1.wav&quot;/&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;action function=&quot;play-file&quot; data=&quot;voicemail/vectone/vm-you_have.wav&quot;/&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;action function=&quot;say&quot; data=&quot;$1&quot; method=&quot;pronounced&quot; type=&quot;items&quot;/&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;action function=&quot;play-file&quot; data=&quot;voicemail/vectone/vm-newmsgs.wav&quot;/&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;/match&gt;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can anyone please let me know what went wrong in my other server and why this function is not being picked up.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Regards,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Archana<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<o:p></o:p></p>
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<br>
-- <br>
Michael S Collins<br>
Twitter: @mercutioviz<br>
<a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br>
<a href="http://www.ClueCon.com" target="_blank">http://www.ClueCon.com</a><br>
<a href="http://www.OSTAG.org" target="_blank">http://www.OSTAG.org</a><o:p></o:p></p>
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