<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><span style="color:rgb(31,73,125);font-family:Verdana,sans-serif">Ken: I am not sure we have any language in common – lol. Where can I learn what “ASR and ACD” are? I looked up lidb and lnp already!</span></blockquote>
<div><br></div><div>They're measurements of call quality. ASR is the % of terminated calls that're answered. ACD is average call length.</div><div><br></div>Short of calling the numbers LNP-type databases would be your only bet I think, but as Ken points out even they won't be reliable - you may get hits for invalid numbers if the prefix is valid. And access to them is not free.<div>
<br></div><div>"Bad marketing" sounds to be that they are indeed worried about annoying the customer with robo-calls. They'll be less annoying if they actually route the call to a sales rep rather than just playing a message and hanging up, via a queue.</div>
<div><br></div><div>-Steve<br><div><br></div><div><br></div><div><font color="#1f497d" face="Verdana, sans-serif"><br></font></div><div><font color="#1f497d" face="Verdana, sans-serif"><br></font><br><div class="gmail_quote">
On 20 February 2013 14:14, Sean Devoy <span dir="ltr"><<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Thank you for your responses, ev eryone.<u></u><u></u></span></p><p class="MsoNormal">
<span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">MC: This customer has rejected the idea of calling with a message as bad marketing!! In my experience marketing people have their own “logic rules” and I can never follow their thinking. And yes, they have 30 customer sales reps calling these “leads” all day long. They claim 1/3 of the leads have invalid phone numbers. My customer suspects fraud and that someone is submitting false leads to boost their lead rate and fees.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Ken: I am not sure we have any language in common – lol. Where can I learn what “ASR and ACD” are? I looked up lidb and lnp already!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Also, the cost of a call compared to the cost of a fraudulent lead (over $20) is insignificant. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">The ideas I have suggested to my customer, for what it is worth, are comparing the State (we are in US) for the IP address of the submitter, to the State on the form and the State of the area code on the form. In the situations where they do not agree, prompt the user for permission to robo call for verification.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Michael Collins<br>
<b>Sent:</b> Tuesday, February 19, 2013 2:37 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Determine if a number is valid/working<u></u><u></u></span></p><div><div class="h5"><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt">Well, pretty much the only way to guarantee that a number is working is to call it and see what happens. I suspect Ken Rice has some experience in this area and I'd definitely like to hear it. If anyone else has thoughts I'd like to hear them as well.<br>
<br>-MC<br><br>P.S. - Why does the customer think that calling the number and playing a short message will take too long? Also, what is the customer's primary concern about the web leads having non-working numbers? Is it because they have humans manually dialing them and it's a waste of time when the person comes across a bad number?<u></u><u></u></p>
<div><p class="MsoNormal">On Tue, Feb 19, 2013 at 8:40 AM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>> wrote:<u></u><u></u></p><div><p class="MsoNormal"><img border="0" width="31" height="31" src="cid:image001.gif@01CE0F46.E35F6410"><u></u><u></u></p>
<div><p class="MsoNormal"><span style="color:#1f497d">HI All,</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">My web site customer’s call center claims that 1/3 of their web leads have nonworking phone numbers. Short of calling it, is there any way with FS (or even a paid service) to determine if a given phone number is a working number? I would like to make an Ajax SOAP call to a PHP page that checks (or dials) the number and returns a status for the validity of the phone number.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">I have an LUA script that will call, play a short message and hang up, but the customer thinks that may take too long.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">Any ideas?</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d">Thanks,</span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1f497d">Sean</span><u></u><u></u></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt">
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