<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">&quot;What equipment are you using?&quot;<br>&quot;freeswitch&quot;<br>

&quot;we don&#39;t support that&quot;</blockquote><div><br></div><div>A generic SIP standards-compliant client...</div><div><br></div>They may be trying to answer the wrong question.<div><br></div><div>You don&#39;t need them to tell you how to configure your device to talk to them (a FS specific question), you want them to tell you why the authentication failed (specific to their end). Once we know that it should be possible to know what needs to be adjusted.<div>

<br></div><div>-Steve</div><div><br></div><div><br><div><br></div><div><br><br><div class="gmail_quote">On 17 February 2013 17:33, Johan Helsingius <span dir="ltr">&lt;<a href="mailto:julf@julf.com" target="_blank">julf@julf.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">&gt; If they are rejecting it, I&#39;d ask them why.<br>
<br>
</div>I did.<br>
<br>
&quot;What equipment are you using?&quot;<br>
&quot;freeswitch&quot;<br>
&quot;we don&#39;t support that&quot;<br>
<div class="im"><br>
&gt; Are you bridging to sofia/gateway/telfort ?<br>
<br>
</div>Yes.<br>
<div class="im"><br>
&gt; Also, if you changed the password on the gateway, did you killgw the old load<br>
&gt; and restart it? reloadxml doesn&#39;t restart gateways that are already connected.<br>
<br>
</div>I restarted freeswitch.<br>
<div class="HOEnZb"><div class="h5"><br>
        Julf<br>
<br>
<br>
<br>
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</div></div></blockquote></div><br></div></div></div>