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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Thanks Ken,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>I captured a siptrace and started pocking around. Then I got logged into the local lan (logmein). The cisco router has multiple local ip addresses I can login into – odd. Then I noticed the Cisco (which is in Gateway mode) has a WAN address of 10.1.10.10!!! I poked around and found the Comcast Business Router on the other side of the Cisco. Yippee DOUBLE NAT. I chose to just say “NO.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Thanks for the answer.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Sean<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Ken Rice<br><b>Sent:</b> Tuesday, February 12, 2013 3:58 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] new site, cant call OUT!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:11.0pt;font-family:"Courier New"'>Sounds like a possible NAT issue... But the only way to know that is look at a sip trace and see whats going on that way and maybe even looking from the phones perspective<br><br><br>On 2/12/13 2:44 PM, "Sean Devoy" <<a href="sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:11.0pt;font-family:"Courier New"'><img border=0 width=31 height=31 id="_x0000_i1025" src="cid:image001.gif@01CE095E.38760EC0"><br></span><span style='font-family:"Verdana","sans-serif";color:#003572'>Hi All,<br> <br>(Git head build last week on centos 5.n)<br> <br>This is a new one for me. Calls IN to the new customer with Cisco phones behind NAT are working, but not outbound!<br> <br>I have not been to the site yet. I am told that they can call out once or twice then have to reboot the phone to dial out. Dialing in continues to work! one person says the phone says “Call merged” another says it say “Request merged” on the phone display!<br> <br>I did see in the logs, that when it works, we get:<br></span><span style='font-size:9.0pt;font-family:Consolas;color:#003572'>2013-02-12 11:09:26.383576 [NOTICE] switch_channel.c:968 New Channel <a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a> [51884b2d-6aa2-47fe-b687-8604a4e39a7a]<br>2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a> [BREAK]<br>2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a> [BREAK]<br>2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:415 (<a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a>) Running State Change CS_NEW<br>2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:433 (<a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a>) State NEW<br>2013-02-12 11:09:26.413581 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@%3csome.domain.com%3e">sofia/external/105@<some.domain.com></a> [BREAK]<br>2013-02-12 11:09:26.413581 [DEBUG] sofia.c:1750 detaching session 51884b2d-6aa2-47fe-b687-8604a4e39a7a<br>2013-02-12 11:09:26.413581 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [<a href="3014040914@%3csome.domain.com%3e">3014040914@<some.domain.com></a>] from ip <phones router ip><br></span><b><span style='font-family:Consolas;color:#00B050'>2013-02-12 11:09:26.493574 [DEBUG] sofia.c:1842 Re-attaching to session 51884b2d-6aa2-47fe-b687-8604a4e39a7a<br></span></b><span style='font-size:9.0pt;font-family:Consolas;color:#003572'><br></span><span style='font-family:"Verdana","sans-serif";color:#003572'>And when it fails:<br></span><span style='font-size:9.0pt;font-family:Consolas;color:#003572'>2013-02-12 13:32:26.363343 [NOTICE] switch_channel.c:968 New Channel <a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a> [91e9eb64-253c-4604-bdfa-4dd18baae18d]<br>2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a> [BREAK]<br>2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a> [BREAK]<br>2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:415 (<a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a>) Running State Change CS_NEW<br>2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:433 (<a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a>) State NEW<br>2013-02-12 13:32:26.383344 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a> [BREAK]<br>2013-02-12 13:32:26.383344 [DEBUG] sofia.c:1750 detaching session 91e9eb64-253c-4604-bdfa-4dd18baae18d<br>2013-02-12 13:32:26.383344 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [<a href="4104934408@%3csome.domain.com%3e">4104934408@<some.domain.com></a>] from ip <phones router ip>2<br></span><span style='font-family:Consolas;color:red'>2013-02-12 13:32:36.363085 [WARNING] switch_core_state_machine.c:514 91e9eb64-253c-4604-bdfa-4dd18baae18d <a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a> Abandoned<br></span><span style='font-size:9.0pt;font-family:Consolas;color:#003572'>2013-02-12 13:32:36.363085 [DEBUG] switch_channel.c:2994 (<a href="sofia/external/220@%3csome.domain.com%3e">sofia/external/220@<some.domain.com></a>) Callstate Change DOWN -> HANGUP<br> <br></span><span style='font-family:"Verdana","sans-serif";color:#003572'>Can anyone shed light on what’s happening “at that particular juncture” and how I may go about debugging it?<br> <br>I was thinking FS was not finding a connection through NAT to phone, but then why do incoming calls work?<br> <br>Thanks in advance,<br>Sean</span><span style='font-size:11.0pt;font-family:"Courier New"'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;font-family:"Courier New"'><hr size=3 width="95%" align=center></span></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="consulting@freeswitch.org">consulting@freeswitch.org</a><br><a 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style='font-size:10.0pt;font-family:Consolas'><br></span><span style='font-size:11.0pt;font-family:"Courier New"'>-- <br>Ken<br><u><span style='color:blue'><a href="http://www.FreeSWITCH.org">http://www.FreeSWITCH.org</a><br><a href="http://www.ClueCon.com">http://www.ClueCon.com</a><br><a href="http://www.OSTAG.org">http://www.OSTAG.org</a><br></span></u>irc.freenode.net #freeswitch</span><o:p></o:p></p></div></body></html>