<html><head></head><body bgcolor="#FFFFFF"><div>May be/may not be your issue/solution, but certain SPA config/use conditions result in the SPA utilizing ("listening" -- additionally -- on) a second sip signaling port, which is usually prime+2; therefore, (default) prime 5060, then secondary would be 5062. The fs config would then need to "aim" the secondary features/functions at spa:5062. I once ran into this with a Panasonic switch and the SPA. Regardless, though, they are a pain.</div>
<div><br></div><div><br>—————<div><div>iThing: Big thumbs & little keys. Please excuse typo, spelling and grammar errors • Thought of the Day – "With all this manure, there must be a pony in here somewhere.”</div>
</div></div><div><br>On 2013-02-04, at 15:44, Mario G <<a href="mailto:mario_fs@mgtech.com">mario_fs@mgtech.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div>I am sharing this "hair puller" problem in case someone else runs into it. It took 9 months to resolve. I tried to find something different in traces for good/bad calls but nothing. Updated FreeSwitch stable and head many times, no luck. I posted here in April but no responses and found only 1 similar issues searching the web.</div>
<div><br></div><div><b>Intermittent Problems</b>: Started when all SPA962s changed from shared IDs to unique IDs. <b>1</b> - A call is answered and heard but other extensions keep ringing. <b>2</b> - A call is answered but there is silence and other extensions keep ringing, pick up one by one, each silence.</div>
<div><br></div><div><b>Solution</b>: Replaced Cisco/Linksys SPA962s with Yealink T32s (UDP) and iPads (TCP) and have not seen this problem for a 2 months so we're pretty sure it's gone. BTW we really like the T32s (bought based on comments here). Yes I checked and tried many different SPA962 settings, good riddance.</div>
<div><div>Mario G<br><div><br><div><div>On Apr 16, 2012, at 2:30 PM, Mario G wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap:break-word"><div>Been at this for 3 weeks now, hope someone can help.... This started after replacing shared extensions with unique users and updating from an early 2011 git. </div>
<div><br></div>Ring group via "pointer" works fine as it always has. However, answer via callgroup variable intermittently (30-40%) leaves one or mores phone ringing even though the the call was answered at another extension. The darn thing is that I can't reproduce it myself to get a trace. Any help/suggestions greatly appreciated. Phones are SPA962 (UDP) and Bria on iPad (TCP, same problems) and they all stopped ringing when they shared IDs.<div>
Mario G<br><div><br></div><div>default.xml ring-group has (abbreviated to save space)------------------:</div><div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>group name=<span style="color:#9431c0">"main"</span><span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span class="Apple-tab-span" style="white-space:pre"> </span><span style="color:#b72800"><</span>users<span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)">
<span class="Apple-style-span" style><span class="Apple-tab-span" style="white-space:pre"> </span> <span style="color:#b72800"><</span>user id=<span style="color:#9431c0">"100"</span> type=<span style="color:#9431c0">"pointer"</span><span style="color:#b72800">/></span></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span> <span style="color:#b72800"><</span>user id=<span style="color:#9431c0">"101"</span> type=<span style="color:#9431c0">"pointer"</span><span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span style="color:#b72800"><span class="Apple-tab-span" style="white-space:pre"> </span>..... more users</span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span><span style="color:#b72800"></</span>users<span style="color:#b72800">></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"> <span style="color:#b72800"></</span>group<span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;min-height:13px">
<br class="webkit-block-placeholder"></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"> <span style="color:#b72800"><</span>group name=<span style="color:#9431c0">"work"</span><span style="color:#b72800">></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span><span style="color:#b72800"><</span>users<span style="color:#b72800">></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span> <span style="color:#b72800"><</span>user id=<span style="color:#9431c0">"200"</span> type=<span style="color:#9431c0">"pointer"</span><span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span> <span style="color:#b72800"><</span>user id=<span style="color:#9431c0">"201"</span> type=<span style="color:#9431c0">"pointer"</span><span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><span class="Apple-tab-span" style="white-space:pre"> </span><span style="color:#b72800"></</span>users<span style="color:#b72800">></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"> <span style="color:#b72800"></</span>group<span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"></</span>groups<span style="color:#b72800">></span></div></div><div><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"><br></span></div><div><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px">Extension----------------------:</span></div>
<div><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"> </span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"><span style="color:#b72800"><</span></span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px">user id=</span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"><span style="color:#9431c0">"101"</span></span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"><span style="color:#b72800">></span></span></div>
<div><span style="color:#b72800"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">User:</div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>params<span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)">
<span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">param name=</span>"password"<span style="color:#000000"> value=</span>"$${default_password}"<span style="color:#b72800">/></span></div>
</span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"> <span style="color:#b72800"></</span>params<span style="color:#b72800">></span></span><span style="color:#b72800"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>variables<span style="color:#b72800">></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)">
<span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"voicemail_domain"<span style="color:#000000"> value=</span>"<a href="http://xxxxxx.com/">xxxxxx.com</a>"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"toll_allow"<span style="color:#000000"> value=</span>"domestic,domestic10,international,local"<span style="color:#b72800">/></span></div>
</span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"> <span style="color:#b72800"><</span>variable name=<span style="color:#9431c0">"user_context"</span> value=<span style="color:#9431c0">"default"</span><span style="color:#b72800">/></span></span><span style="color:#b72800"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)">
<span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"effective_caller_id_name"<span style="color:#000000"> value=</span>"Front Desk"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"effective_caller_id_number"<span style="color:#000000"> value=</span>"101"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"outbound_caller_id_name"<span style="color:#000000"> value=</span>"$${outbound_caller_name}"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">variable name=</span>"outbound_caller_id_number"<span style="color:#000000"> value=</span>"$${outbound_caller_id}"<span style="color:#b72800">/></span></div>
</span><span class="Apple-style-span" style="color:rgb(183,40,0);font-family:Menlo;font-size:11px"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)">
<span style="color:#000000"> </span><!-- callgroup needed to stop ringing on call pickup --></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>variable name=<span style="color:#9431c0">"callgroup"</span> value=<span style="color:#9431c0">"main"</span><span style="color:#b72800">/></span></div> <span style="color:#b72800"></</span>variables<span style="color:#b72800">></span></span><div style="color:rgb(183,40,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"></</span>user<span style="color:#b72800">></span></div><div style="color:rgb(183,40,0)"><span style="color:#b72800"><br></span></div><div><span style="color:rgb(183,40,0)"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)">
<span style="color:#000000">Bridge command-----------------:</span></div></span><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"><div style="color:rgb(0,0,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>extension name=<span style="color:#9431c0">"xxphone"</span><span style="color:#b72800">></span></div><div style="color:rgb(0,0,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo">
<span style="color:#b72800"><</span>condition field=<span style="color:#9431c0">"destination_number"</span> expression=<span style="color:#9431c0">"^2920$"</span><span style="color:#b72800">></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)"><span class="Apple-style-span" style="color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"bind_meta_app"<span style="color:#000000"> data=</span>"1 b s execute_extension::dx XML features"<span style="color:#b72800">/></span></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"bind_meta_app"<span style="color:#000000"> data=</span>"2 b s record_session::$${base_dir}/recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"bind_meta_app"<span style="color:#000000"> data=</span>"3 b s execute_extension::cf XML features"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)"><span style="color:#000000"> </span><!-- Set the sayname variable with the callers name --><span style="color:#000000"> </span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"execute_extension"<span style="color:#000000"> data=</span>"2925 XML default"<span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)"><span style="color:#000000"> </span><!-- Next lines allow control after bridge timeout and hangup after bridge --></div>
<div style="color:rgb(0,0,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"> <span style="color:#b72800"><</span>action application=<span style="color:#9431c0">"set"</span> data=<span style="color:#9431c0">"hangup_after_bridge=true"</span><span style="color:#b72800">/></span></div>
<div style="color:rgb(0,0,0);margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo"> <span style="color:#b72800"><</span>action application=<span style="color:#9431c0">"set"</span> data=<span style="color:#9431c0">"continue_on_fail=true"</span><span style="color:#b72800">/></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)"><span class="Apple-style-span" style="color:rgb(148,49,192)"><span style="color:#000000"><span class="Apple-tab-span" style="white-space:pre"> </span></span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"set"<span style="color:#000000"> data=</span>"ringback=file_string://${xxsounds}hi-long.wav!${sayname}!tone_stream://${us-ring};loops=-1"<span style="color:#b72800">/></span></span></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(42,126,49)"><span style="color:#000000"> </span><!-- ring extensions only for ## seconds --></div>
<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font:normal normal normal 11px/normal Menlo;color:rgb(148,49,192)"><span style="color:#000000"> </span><span style="color:#b72800"><</span><span style="color:#000000">action application=</span>"bridge"<span style="color:#000000"> data=</span>"{originate_timeout=17}${group_call(main@${domain_name}+A)}"<span style="color:#b72800">/></span></div>
</div></div></div></div></div>_________________________________________________________________________<br></blockquote></div><br></div></div></div></div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br>
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