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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am having intermittent problems with one of my new customers. These problems have not been reported by other customers using the same FS server, but that does not mean there may not be a FS solution. I appreciate any suggestions you folks have. I just did a GIT update yesterday from head.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The site is unique in that it uses a Comcast Business Router/Modem/Gateway and is our only site with Polycom 330 phones. We were forced to set the local (phone) SIP port to a unique number across the board. That us each line on each phone has a unique port on the NAT’ed Router. As I mentioned this is our first attempt at using Polycom phones.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The periodic problems are:<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'>Cross-Talk: Users report hearing other conversations in the office on their call. Googling produced a proposed suggestion of putting each phone’s connection on a SWITCH to isolate rtp traffic. We removed their hub and put in a layer 2 switch.<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><br>Several Users have reported that as they are dialing if another call comes in to their phone from FS they immediately get a busy signal.<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>One user reported a call dropped when another call came in to his phone.<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal>I mentioned cross-talk only because it may mean something to you. I am hoping that issue is resolved.<o:p></o:p></p><p class=MsoNormal>These are all intermittent, and our staff has not been able to reproduce at the customer site!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks again.<o:p></o:p></p><p class=MsoNormal>Sean<o:p></o:p></p></div></body></html>