<div dir="ltr">Ask your customer what they want to achieve? I'm not sure FreeSWITCH people have any idea what they way.</div><div class="gmail_extra"><br clear="all"><div>Regards,<br>Ben Langfeld</div>
<br><br><div class="gmail_quote">On 24 January 2013 01:00, Sean Devoy <span dir="ltr"><<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">A customer has asked if anyone has any experience integrating FreeSwitch into a CRM (Customer Relationship Manager)?<u></u><u></u></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal">I am a little puzzled by the request. I guess I am curious how it could be utilized. Their current CRM is browser based, so I would assume they are looking for “Call this customer” functions and maybe ROBO-Calling. Am I missing something else here?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">We have PC based code that will make their local Cisco phone pickup and dial a number selected from Outlook, etc. That doesn’t even require FS. Maybe I am missing the big picture. I am fairly sure we are not talking about predictive dialing and that whole can of worms.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks for your thoughts.<span class="HOEnZb"><font color="#888888"><u></u><u></u></font></span></p><span class="HOEnZb"><font color="#888888"><p class="MsoNormal">
Sean<u></u><u></u></p></font></span></div></div><br>_________________________________________________________________________<br>
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