<div dir="ltr">Words like delay can lead to a lot of confusion because there are so many ways the word is used.<div><br></div><div style>The delay problem William is talking about is a permanent delay that was a brief bug we had where the audio streams were always out of sync.</div>
<div style><br></div><div style>The problem described sounds more like "setup delay" which is: The audio is in sync but its not bi-directional for a long period of time. This sounds to me like one of the many Sonus bugs we have fought where passing rtp streams to a Sonus would cause it to restart its jitter buffer and eat up audio.</div>
<div style><br></div><div style>What you should do follow these steps:</div><div style><br></div><div style><br></div><div style>1) Install GIT HEAD (not stable branch) because the stable branch cannot be modified and the code is too old to diagnose problems on.</div>
<div style><br></div><div style>2) Reproduce the problem and get traces / log caps. (if you cannot reproduce it on demand its likely an environmental issue since most delay bugs that are our fault are consistent) </div><div style>
<br></div><div style><br></div><div style>3) Report them to JIRA not to this mailing list. Problems are impossible to track over email... That's why we have an issue tracker.</div><div style><br></div><div style><br>
</div><div style>Re-reading this : I see you mentioned ATT so its almost for sure the Sonus bug.</div><div style><br></div><div style>Try this:</div><div style><br></div><div style>edit your sofia profile and set the param rtp-rewrite-timestamps to true</div>
<div style><br></div><div style>My suspicion: The ATT calls you, then it bridges over to FS that maybe sends some data like playing a "please hold" sound or enters a queue something. Then bridges to a phone. By default we preserve timestamps on RTP so when we send the stamps from the phone it confuses it and makes it go insane. This param will rewrite all timestamps so it always sees them coming from a generated base rather than passing them.</div>
<div style><br></div><div style><br></div><div style>BTW: "thousands of calls per second" ... no ... That's why we don't touch the subject of load testing....</div><div style><br></div><div style><br></div>
<div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style><br></div><div style>
<br></div><div style><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Jan 14, 2013 at 4:02 PM, Brent Paddon <span dir="ltr"><<a href="mailto:brent.paddon@gmail.com" target="_blank">brent.paddon@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Figure out how to use Wireshark and a SPAN (mirror) port on your switch(es) and things will become a lot clearer for you. You'll be able to see what is actually happening on the network instead of guessing.<span class="HOEnZb"><font color="#888888"><div>
<br></div>
</font></span><div><span class="HOEnZb"><font color="#888888">Brent</font></span><div><div class="h5"><br><br><div class="gmail_quote">On Tue, Jan 15, 2013 at 2:32 AM, Blake Priddy <span dir="ltr"><<a href="mailto:bpriddy@bryantschools.org" target="_blank">bpriddy@bryantschools.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Well our server has 6 cores. William, we are running stable on debian. Any other brain busters? I need as many possibilites of issues as possible. Roger, we have gig across the network. But I will give it a shot just to eliminate that possibility.</div>
<div class="gmail_extra"><div><div><br><br><div class="gmail_quote">On Mon, Jan 14, 2013 at 10:10 AM, Roger Castaldo <span dir="ltr"><<a href="mailto:roger.castaldo@gmail.com" target="_blank">roger.castaldo@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Another option, to at least eliminate issues, assuming it happens on all calls is to connect a phone either directly to the server, ie spare nic port or as close as possible, ie same switch and perform an external call to that phone to see if the delay occurs. This would at least allow you to eliminate a network latency between the server and the secretaries phone which would cause delays in audio as well since freeswitch cannot send audio if the audio hasn't arrived to it yet. Just a thought on trying to eliminate the possible.<br>
</div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Jan 14, 2013 at 10:47 AM, William King <span dir="ltr"><<a href="mailto:william.king@quentustech.com" target="_blank">william.king@quentustech.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Do you happen to be running the stable branch? If so then I believe the<br>
issue you are hitting was already fixed in master. If you have a chance<br>
to test, see if the length of the audio delay is about the same amount<br>
of time as the secretaries phone was ringing. If that is the case, then<br>
it should already be fixed in master.<br>
<br>
William King<br>
Senior Engineer<br>
Quentus Technologies, INC<br>
1037 NE 65th St Suite 273<br>
Seattle, WA 98115<br>
Main: <a href="tel:%28877%29%20211-9337" value="+18772119337" target="_blank">(877) 211-9337</a><br>
Office: <a href="tel:%28206%29%20388-4772" value="+12063884772" target="_blank">(206) 388-4772</a><br>
Cell: <a href="tel:%28253%29%20686-5518" value="+12536865518" target="_blank">(253) 686-5518</a><br>
<a href="mailto:william.king@quentustech.com" target="_blank">william.king@quentustech.com</a><br>
<div><br>
On 01/14/2013 06:45 AM, Blake Priddy wrote:<br>
> Ok everyone, hope your new years went wonderful! So here is the<br>
> situation again. THE DELAY IS BACK! I have wiped FS and installed the<br>
> latest git head and the delay is still present. I want to eliminate all<br>
> FS options that could fix it before I call AT&T. Any help is<br>
> appreciated! Person from outside the school calls, secretary answers,<br>
> secretary hears they person saying hello, secretary says hello over and<br>
> over again for 10 seconds. Then the B-Leg audio finally is heard by the<br>
> A-LEG. Note* The B-Leg (secretary) can hear the A-leg talking the whole<br>
> time. Just the A-Leg cannot hear the (secretary) B-Leg until about 7-13<br>
> seconds has passed. I see nothing in the FS log after the audio from the<br>
> B-Leg finally traverses to the A-Leg. Please help our school fellow FS<br>
> users!<br>
><br>
> LONG LIVE FS!!! :)<br>
><br>
> --<br>
><br>
</div>> *Blakelund Priddy*<br>
<div>> Network Systems Engineer<br>
> Bryant Public School District<br>
> Bryant, Arkansas 72022<br>
</div>> <a href="http://www.bryantschools.org" target="_blank">http://www.bryantschools.org</a> <<a href="http://www.bryantschools.org/" target="_blank">http://www.bryantschools.org/</a>><br>
> p <a href="tel:501-653-5038" value="+15016535038" target="_blank">501-653-5038</a><br>
> f <a href="tel:501-847-5656" value="+15018475656" target="_blank">501-847-5656</a><br>
><br>
><br>
> _________________________________________________________________________<br>
> Professional FreeSWITCH Consulting Services:<br>
> <a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
> <a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
><br>
> FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
> <a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
><br>
> Official FreeSWITCH Sites<br>
> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
> <a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
><br>
> FreeSWITCH-users mailing list<br>
> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</blockquote></div><br></div>
</div></div><br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br><br clear="all"><div><br></div></div></div>-- <br><div dir="ltr"><span></span><span></span>
<div><span style="border-collapse:collapse;font-size:13px"><img width="96" height="93"><br><b style="font-family:georgia,serif">Blakelund Priddy</b><div><br>
<span style="font-family:georgia,serif"></span>
<div style="font-family:arial,sans-serif;color:rgb(80,0,80)"><font color="#000000" face="Georgia">Network Systems Engineer</font><br><span style="font-family:georgia,serif">Bryant Public School District</span><br style="font-family:georgia,serif">
<span style="font-family:georgia,serif">Bryant, Arkansas 72022</span><br style="font-family:georgia,serif"><a style="font-family:georgia,serif;color:rgb(0,0,0)" href="http://www.bryantschools.org/" target="_blank">http://www.bryantschools.org</a><br style="font-family:georgia,serif">
</div></div><span style="font-family:georgia,serif">p <a href="tel:501-653-5038" value="+15016535038" target="_blank">501-653-5038</a></span><br style="font-family:georgia,serif"><font face="georgia, serif">f <a href="tel:501-847-5656" value="+15018475656" target="_blank">501-847-5656</a></font></span></div>
</div>
</div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br></div></div></div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br><br clear="all"><div><br></div>-- <br>Anthony Minessale II<br><br>FreeSWITCH <a href="http://www.freeswitch.org/">http://www.freeswitch.org/</a><br>ClueCon <a href="http://www.cluecon.com/">http://www.cluecon.com/</a><br>
Twitter: <a href="http://twitter.com/FreeSWITCH_wire">http://twitter.com/FreeSWITCH_wire</a><br><br>AIM: anthm<br><a href="mailto:MSN%3Aanthony_minessale@hotmail.com">MSN:anthony_minessale@hotmail.com</a><br>GTALK/JABBER/<a href="mailto:PAYPAL%3Aanthony.minessale@gmail.com">PAYPAL:anthony.minessale@gmail.com</a><br>
IRC: <a href="http://irc.freenode.net">irc.freenode.net</a> #freeswitch<br><br>FreeSWITCH Developer Conference<br><a href="mailto:sip%3A888@conference.freeswitch.org">sip:888@conference.freeswitch.org</a><br><a href="mailto:googletalk%3Aconf%2B888@conference.freeswitch.org">googletalk:conf+888@conference.freeswitch.org</a><br>
pstn:+19193869900
</div>