<p dir="ltr">You can have continue on fail before bridge to gateway (VSP) ; it will try one after the other until the end of choices. </p>
<p dir="ltr">Cheers, <br>
George A</p>
<div class="gmail_quote">On Jan 13, 2013 10:28 PM, "Sean Devoy" <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">Hi,<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">This question stems from the fact that I cannot find a VOIP Service Provider (VSP) that can connect outgoing calls truly reliably. I have customers who expect calls to go through just like good old ma-bell did –100% of the time barring natural disasters. You have to admit those guys set the bar pretty high for us.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I was using Voip Innovations with decent success, but my users complain every 2 weeks or so and I send the trace to VI. The standard response is always “We have updated our route tables for that area.” I switched to Vitelity where I was assured they have redundant paths and this could never happen! I have only confirmed it happening twice in the last 3 weeks! Of course one of those was during the demo of the new service I had just installed for a new customer. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">So, I give up. My new approach is “VSPs cannot deliver consistent highly reliable service – work around it!”<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I know I want a dial plan that will check the bridge status and redial using a different gateway (VSP) if it failed (not busy or no answer – failure). I am pretty sure the best/easy approach is a JavaScript “dialer” script to handle this.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I have looked in the wiki for such a sample. If it exists I have missed it. So rather than “re-inventing the wheel” I am reaching out to you all. Does anyone have a dialing script that checks for failure and redials on failure or just continues to voicemail on no answer? I will happily test and tweak it and add it to the wiki if you have something to get me started!!! If not I shall take the plunge and get started! My ideal solution will dial, play a message and redial on failure, maybe 2 or three times or play a failure message and email me on excess errors. I am leaning toward “Call congestion, rerouting. Please stand by” while the new bridge is being attempted.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks,<u></u><u></u></p><p class="MsoNormal">Sean<u></u><u></u></p></div></div><br>_________________________________________________________________________<br>
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