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<body class='hmmessage'><div dir='ltr'>Hi, i m trying to set up a callcenter but the lines for the agents are mobile phones in a mobile network and are not attached to freeswitch, i m trying to set it up with the following:<div><br></div><div><div><agent name="1000@default" type="callback" contact="[call_timeout=10]sofia/external-huawei_gw/XXXXXX" status="Available" max-no-answer="3" wrap-up-t<span style="font-size: 12pt; ">ime="10" reject-delay-time="10" </span><span style="font-size: 12pt; ">busy-delay-time="60" /></span></div></div><div><span style="font-size: 12pt; "><br></span></div><div><span style="font-size: 12pt; ">XXXXX being the mobile number but i m getting the following error:</span></div><div><span style="font-size: 12pt; "><br></span></div><div>Member 2018 <2018> in queue 'callcenter@default' reached max wait of 0 sec. with no agent plus join grace period of 5 sec.</div><div><br></div><div>and i see that freeswitch does not even try to dial out to the trunk. </div><div><br></div><div>i m wondering if configuring it the way i need it is even possible as i think the problem may reside in the fact that freeswitch does not actually see the agent registered. thanks!!</div> </div></body>
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