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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>First Brian THANKS, it clearly took some time to put together such a detailed response.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I reset to factory settings.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have updated to a minor newer version than yours.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yours <o:p></o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 style='background:#DDE3C7'><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>UC Software Version<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>4.0.2.11307<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mine<o:p></o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 style='background:#DDE3C7'><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:black'>UC Software Version<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:black'>4.0.3.7562<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I set everything EXACTLY as you specified in your post except my server, extension, password, etc where it applies.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It still fails. There is an interesting difference in the SIP Messages though. From yours the phone sends CSeq: 1 Register, gets a response for CSeq: 1 Register (with the nonce), then your phone sends CSeq: 2 Register … From mine the phone sends CSeq: 1 Register again, and again, and again. I still think it is actually not receiving the 401 message with the nonce.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>One other minor difference that may by important. On your FIRST 401 Unauthorized Message Via line says<o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Calibri","sans-serif"'>Via: SIP/2.0/UDP 10.0.0.39;branch=z9hG4bK848ac3ba5589D827;received=76.238.166.184<b>;rport=5060</b></span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mine says:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Calibri","sans-serif"'>Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa9b37440268F7B2B;received=71.127.152.57<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It does not have an rport. I don’t know if that matters. It doesn’t it matter that other phones here are using port 5060, right? Are their other ports I can specify for rport? How can I tell if the phone is actually getting the 401?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The syslog from the phone says:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'>sip |4|03|Registration failed User: 228, Error Code:480 Temporarily not available 10.10.40.47 07/12 14:48:17.315 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks again for your help.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Brian Foster<br><b>Sent:</b> Friday, December 07, 2012 2:11 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Polycom IP 335 - 401 Unauthorized .... NAT ISSUE?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This might help you:<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><a href="http://pastebin.freeswitch.org/20301">http://pastebin.freeswitch.org/20301</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Try comparing the SIP messages to yours. Notice that it tries to register twice, the first one is Unauthorized.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Dec 7, 2012 at 1:54 PM, Brian Foster <<a href="mailto:bdfoster@endigotech.com" target="_blank">bdfoster@endigotech.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Let's do this step by step. First of all, my server is off site. We are going through a NAT in order to get to FreeSWITCH. Looks like this is the same setup you have.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I have the same phone as you do:<o:p></o:p></p><table class=MsoNormalTable border=0 cellpadding=0 style='background:#DDE3C7'><tr><td colspan=2 style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>Phone Information<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>Phone Model<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>SoundPoint IP 335<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>Part Number<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>2345-12375-001 Rev:A<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>MAC Address<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>00:04:F2:37:3D:C0<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>IP Address<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>10.0.0.39<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>UC Software Version<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>4.0.2.11307<o:p></o:p></span></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>BootROM Software Version<o:p></o:p></span></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"'>5.0.2.12692<o:p></o:p></span></p></td></tr></table></div><div><p class=MsoNormal><br>Alright so now that we have that squared away, the next step is to set up the phone.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Settings > SIP<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Local Settings:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Local SIP Port: 0<o:p></o:p></p></div><div><p class=MsoNormal>Calls Per Line Key: 4<o:p></o:p></p></div><div><p class=MsoNormal>New SDP Type: Disable<o:p></o:p></p></div><div><p class=MsoNormal>Live Communication Server Support: Disable<o:p></o:p></p></div><div><p class=MsoNormal>Non-Standard Line Seize: Enable<o:p></o:p></p></div><div><p class=MsoNormal>Digitmap: Not relevent<o:p></o:p></p></div><div><p class=MsoNormal>Digitmap Timeout: 3|3|3|3|3|3<o:p></o:p></p></div><div><p class=MsoNormal>Remove End-of-Dial Marker: Enable<o:p></o:p></p></div><div><p class=MsoNormal>Digit Impossible Match: 0<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Outbound Proxy:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Address: <Blank><o:p></o:p></p></div><div><p class=MsoNormal>Port: 0<o:p></o:p></p></div><div><p class=MsoNormal>Transport: DNSnaptr<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Server 1:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Address: <a href="http://pbx.endigovoip.com" target="_blank">pbx.endigovoip.com</a><o:p></o:p></p></div><div><p class=MsoNormal>Port: 0<o:p></o:p></p></div><div><p class=MsoNormal>Transport: DNSnaptr (You shouldn't have issues with UDPonly, might be worth trying though.<o:p></o:p></p></div><div><p class=MsoNormal>Espires (s): 3600<o:p></o:p></p></div><div><p class=MsoNormal>Register: Yes<o:p></o:p></p></div><div><p class=MsoNormal>Retry Timeout (ms): 0<o:p></o:p></p></div><div><p class=MsoNormal>Retry Maximum Count: 3<o:p></o:p></p></div><div><p class=MsoNormal>Line Seize Timeout: 30<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I do not have a second server.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Settings > Network > NAT<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><h1 style='margin:0in;margin-bottom:.0001pt;background:#DDE3C7'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>NAT<o:p></o:p></span></h1><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> IP Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Signalling Port<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Media Port Start<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Keep-Alive Interval (s)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr></table></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Settings > Lines<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1025" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Identification</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Display Name<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Brian Foster<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><a href="mailto:2546@pbx.endigovoip.com">2546@pbx.endigovoip.com</a><o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Authentication User ID<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>2546<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Authentication Password<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[ ]<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Label<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>2546<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Type<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Private ( ) Shared<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Third Party Name<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Number of Line Keys<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>2<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Calls Per Line<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>4<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Ring Type<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[Low Trill \/]<o:p></o:p></p></td></tr></table></div></div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1026" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Outbound Proxy</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Port<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Transport<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[DNSnaptr \/]<o:p></o:p></p></td></tr></table></div></div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1027" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Server 1</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Port<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Transport<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[DNSnaptr \/]<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Expires (s)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>3600<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Register<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Yes ( ) No<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Retry Timeout (ms)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Retry Maximum Count<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>3<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Line Seize Timeout (s)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>30<o:p></o:p></p></td></tr></table></div></div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1028" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Server 2</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Port<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Transport<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[DNSnaptr \/]<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Expires (s)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>3600<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Register<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Yes ( ) No<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Retry Timeout (ms)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>0<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Retry Maximum Count<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>3<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Line Seize Timeout (s)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>30<o:p></o:p></p></td></tr></table></div></div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1029" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Call Diversion</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Always Forward<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Enable ( ) Disable<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Always Forward To Contact<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr style='min-height:10px'><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> If Busy, Forward<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Enable ( ) Disable<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> If Busy, Forward To Contact<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr style='min-height:10px'><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> On No Answer, Forward<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Enable ( ) Disable<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> On No Answer, Forward To Contact<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> No Answer Timeout (seconds)<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>55<o:p></o:p></p></td></tr><tr style='min-height:10px'><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> On Do Not Disturb, Forward<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>( ) Enable (X) Disable<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> On Do Not Disturb, Forward To Contact<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr style='min-height:10px'><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Disable Forward For Shared Lines<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Yes ( ) No<o:p></o:p></p></td></tr><tr style='min-height:10px'><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='color:red'>*</span></b> Forward Specific Caller<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>(X) Enable ( ) Disable<o:p></o:p></p></td></tr></table></div></div><div><p style='mso-margin-top-alt:0in;margin-right:.75pt;margin-bottom:0in;margin-left:.75pt;margin-bottom:.0001pt;background:black'><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";color:white'><img border=0 id="_x0000_i1030" src="http://10.0.0.39/images/icon_minus.gif"> <strong><span style='font-family:"Verdana","sans-serif"'>Message Center</span></strong><o:p></o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Subscription Address<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Callback Mode<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>[Registration \/]<o:p></o:p></p></td></tr><tr><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal>Callback Contact<o:p></o:p></p></td><td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td></tr></table></div></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Check those and let us know where you stand after that.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>-BDF<o:p></o:p></p></div><div><div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Dec 7, 2012 at 1:20 PM, Steven Ayre <<a href="mailto:steveayre@gmail.com" target="_blank">steveayre@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Try this parameter:<o:p></o:p></p><div><p class=MsoNormal><a href="http://wiki.freeswitch.org/wiki/NDLB#NDLB-force-rport" target="_blank">http://wiki.freeswitch.org/wiki/NDLB#NDLB-force-rport</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>or if that fails<o:p></o:p></p></div><div><p class=MsoNormal><a href="http://wiki.freeswitch.org/wiki/NDLB#NDLB-connectile-dysfunction" target="_blank">http://wiki.freeswitch.org/wiki/NDLB#NDLB-connectile-dysfunction</a><o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><div><p class=MsoNormal>On 7 December 2012 16:39, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><div><p>HI All,<o:p></o:p></p><p> <o:p></o:p></p><p>I am still banging my head against the wall here try to get a Polycom 335 to register w/ FS. I have checked all the SERVER and USER/AUTH fields like 1000 times and 900 variations. I think my problem may be NAT related. I know on my CISCO 504G I had to enable several NAT features to work behind our firewall. I am totally new to Polycom, so some very basic help is needed.<o:p></o:p></p><p> <o:p></o:p></p><p>The server is remote but not behind a NAT there. The phones are NAT’ed to the internet. In the sofia sip trace I see this over and over:<o:p></o:p></p><p> ------------------------------------------------------------------------<o:p></o:p></p><p>recv 552 bytes from udp/[71.127.152.57]:1026 at 16:26:07.358892:<o:p></o:p></p><p> ------------------------------------------------------------------------<o:p></o:p></p><p> REGISTER sip:<a href="http://fs_bfis.bizfocused.com" target="_blank">fs_bfis.bizfocused.com</a> SIP/2.0<o:p></o:p></p><p> Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5<o:p></o:p></p><p> From: "228 Sean" <<a href="mailto:sip%3A228@fs_bfis.bizfocused.com" target="_blank">sip:228@fs_bfis.bizfocused.com</a>>;tag=3F42C046-B61A297<o:p></o:p></p><p> To: <<a href="mailto:sip%3A228@fs_bfis.bizfocused.com" target="_blank">sip:228@fs_bfis.bizfocused.com</a>><o:p></o:p></p><p> CSeq: 1 REGISTER<o:p></o:p></p><p> Call-ID: <a href="mailto:2f482c2-2599cc43-1fb1a78@10.10.40.47" target="_blank">2f482c2-2599cc43-1fb1a78@10.10.40.47</a><o:p></o:p></p><p> Contact: <<a href="http://sip:228@10.10.40.47:5060" target="_blank">sip:228@10.10.40.47:5060</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"<o:p></o:p></p><p> User-Agent: PolycomSoundPointIP-SPIP_335-UA/<a href="http://3.3.3.0069" target="_blank">3.3.3.0069</a><o:p></o:p></p><p> Accept-Language: en<o:p></o:p></p><p> Max-Forwards: 70<o:p></o:p></p><p> Expires: 600<o:p></o:p></p><p> Content-Length: 0<o:p></o:p></p><p> <o:p></o:p></p><p> ------------------------------------------------------------------------<o:p></o:p></p><p>send 710 bytes to udp/[71.127.152.57]:5060 at 16:26:07.359067:<o:p></o:p></p><p> ------------------------------------------------------------------------<o:p></o:p></p><p> SIP/2.0 401 Unauthorized<o:p></o:p></p><p> Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5;received=71.127.152.57<o:p></o:p></p><p> From: "228 Sean" <<a href="mailto:sip%3A228@fs_bfis.bizfocused.com" target="_blank">sip:228@fs_bfis.bizfocused.com</a>>;tag=3F42C046-B61A297<o:p></o:p></p><p> To: <<a href="mailto:sip%3A228@fs_bfis.bizfocused.com" target="_blank">sip:228@fs_bfis.bizfocused.com</a>>;tag=t232me1NSD02S<o:p></o:p></p><p> Call-ID: <a href="mailto:2f482c2-2599cc43-1fb1a78@10.10.40.47" target="_blank">2f482c2-2599cc43-1fb1a78@10.10.40.47</a><o:p></o:p></p><p> CSeq: 1 REGISTER<o:p></o:p></p><p> User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z<o:p></o:p></p><p> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<o:p></o:p></p><p> Supported: precondition, path, replaces<o:p></o:p></p><p> WWW-Authenticate: Digest realm="<a href="http://fs_bfis.bizfocused.com" target="_blank">fs_bfis.bizfocused.com</a>", nonce="b9583359-0163-4bf2-9818-788f64c34207", algorithm=MD5, qop="auth"<o:p></o:p></p><p> Content-Length: 0<o:p></o:p></p><p>If I understand correctly, the server should be sending back this 401 message with the nonce so the phone can re-attempt the registration with an encrypted password. If NAT is failing, the phone is never seeing the 401 w/ the nonce.<o:p></o:p></p><p> <o:p></o:p></p><p>So what do I do in the WEB config interface to enable NAT on this phone?<o:p></o:p></p><p> <o:p></o:p></p><p>Thanks,<o:p></o:p></p><p>Sean <o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span class=hoenzb><span style='color:#888888'>-- </span></span><span style='color:#888888'><br><span class=hoenzb>Brian D. Foster</span><br><span class=hoenzb>Endigo Computer LLC</span><br><span class=hoenzb>Email: <a href="mailto:bdfoster@endigotech.com" target="_blank">bdfoster@endigotech.com</a></span><br><span class=hoenzb>Phone: <a href="tel:317-800-7876" target="_blank">317-800-7876</a></span><br><span class=hoenzb>Indianapolis, Indiana, USA</span><br><br><span class=hoenzb>This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.</span></span><o:p></o:p></p></div></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>-- <br>Brian D. Foster<br>Endigo Computer LLC<br>Email: <a href="mailto:bdfoster@endigotech.com" target="_blank">bdfoster@endigotech.com</a><br>Phone: 317-800-7876<br>Indianapolis, Indiana, USA<br><br>This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.<o:p></o:p></p></div></div></body></html>