<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>We deploy these exact phones with Freeswitch and have no problems like this. There must be something you are missing and it's probably super simple. We deploy with UCS firmware if this makes a difference.</div><div><br></div><div>Decent documentation is certainly out there. There is plenty of documentation on Polycom's website. There's a pretty extensive manual with a few hundred pages of really awe-inspiring goodness.</div><div><br></div><div>Go back to the basics. Reset the phone and use the single page setup. <br><br>Sent from my iPhone</div><div><br>On Dec 6, 2012, at 11:41 PM, "Sean Devoy" <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="color:#1F497D">Thanks Brian. I have looked up more info and that is correct.<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">However, I still get 401 Unauthorized.<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">Any other ideas anyone?<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">I am ready to return them and just by Cisco SPA504Gs. I was hoping to add another choice for my customers but I am yet to come across any decent documentation from Polycom. If I can’t even get them to log in, I am not hopeful about advanced features.<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">Sean<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a> [<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Brian Foster<br><b>Sent:</b> Thursday, December 06, 2012 5:38 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] POLYCOM 335 registration w/ Freeswitch<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal">I think Address should be <extension>@<host name/ip><br><br>Sent from my iPhone<o:p></o:p></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>On Dec 6, 2012, at 5:25 PM, "Sean Devoy" <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal">I am new to Polycom phones. We have always used CISCO 5xx Series. I have been trying to use the WEB interface. The example in the WIKI uses tftp through DHCP option 60. MY home router/gateway’s DHCP does not support option 60.<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">I am unable to get the Polycom 335 to register, it keeps getting “Unauthorized”. I have double checked by having my Cisco phone register with this information and it works fine. I must be missing something.<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">On the Polycom Web Interface I have the following values:<o:p></o:p></p><p class="MsoNormal">SIP TAB:<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in">SERVERS:<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Outbound Proxy is blank<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">SERVER 1:<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Address: <my server’s FQDN ><o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Port: 5060<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Transport: UDPOnly<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Expires:3600<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Register: 1<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Retry Timeout: 0<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Retry Max Count: 3<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.5in">Line Seize Timeout: 30<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">SERVER 2: <same as server 1 for now except port 5062)<o:p></o:p></p><p class="MsoNormal">LINE TAB:<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in">LINE 1:<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Display Name: 228<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Address: 228<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Auth UserID:228<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Auth Password: <actual password here><o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Label: 228<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Type: Private<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">3<sup>rd</sup> Party Name: blank<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Number of Line Keys: 1<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Calls per line: 24<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in">SERVER 1:<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Address: <my server’s FQDN ><o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Port: 5060<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Transport: UDPOnly<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Expires:3600<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Register: 1<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Retry Timeout: 0<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Retry Max Count: 3<o:p></o:p></p><p class="MsoNormal" style="margin-left:1.0in">Line Seize Timeout: 30<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in">SERVER 2: <same as server 1 for now)<o:p></o:p></p><p class="MsoNormal">Everything else is the defaults.<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">The resulting sofia trace messages:<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal">recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.210138:<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal"> REGISTER <a href="sip:fs_bfis.bizfocused.com:5060">sip:fs_bfis.bizfocused.com:5060</a> SIP/2.0<o:p></o:p></p><p class="MsoNormal"> Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C<o:p></o:p></p><p class="MsoNormal"> From: "228" <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=DDAB2D48-F3771D9B<o:p></o:p></p><p class="MsoNormal"> To: <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>><o:p></o:p></p><p class="MsoNormal"> CSeq: 1 REGISTER<o:p></o:p></p><p class="MsoNormal"> Call-ID: <a href="mailto:ca6990df-b25553e-44d1bb49@10.10.40.47">ca6990df-b25553e-44d1bb49@10.10.40.47</a><o:p></o:p></p><p class="MsoNormal"> Contact: <<a href="sip:228@10.10.40.47">sip:228@10.10.40.47</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"<o:p></o:p></p><p class="MsoNormal"> User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069<o:p></o:p></p><p class="MsoNormal"> Accept-Language: en<o:p></o:p></p><p class="MsoNormal"> Max-Forwards: 70<o:p></o:p></p><p class="MsoNormal"> Expires: 3600<o:p></o:p></p><p class="MsoNormal"> Content-Length: 0<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal">send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.211063:<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal"> SIP/2.0 401 Unauthorized<o:p></o:p></p><p class="MsoNormal"> Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57<o:p></o:p></p><p class="MsoNormal"> From: "228" <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=DDAB2D48-F3771D9B<o:p></o:p></p><p class="MsoNormal"> To: <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=37Hyv1SjceDre<o:p></o:p></p><p class="MsoNormal"> Call-ID: <a href="mailto:ca6990df-b25553e-44d1bb49@10.10.40.47">ca6990df-b25553e-44d1bb49@10.10.40.47</a><o:p></o:p></p><p class="MsoNormal"> CSeq: 1 REGISTER<o:p></o:p></p><p class="MsoNormal"> User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z<o:p></o:p></p><p class="MsoNormal"> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<o:p></o:p></p><p class="MsoNormal"> Supported: precondition, path, replaces<o:p></o:p></p><p class="MsoNormal"> WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth"<o:p></o:p></p><p class="MsoNormal"> Content-Length: 0<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal">recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.712339:<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal"> REGISTER <a href="sip:fs_bfis.bizfocused.com:5060">sip:fs_bfis.bizfocused.com:5060</a> SIP/2.0<o:p></o:p></p><p class="MsoNormal"> Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C<o:p></o:p></p><p class="MsoNormal"> From: "228" <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=DDAB2D48-F3771D9B<o:p></o:p></p><p class="MsoNormal"> To: <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>><o:p></o:p></p><p class="MsoNormal"> CSeq: 1 REGISTER<o:p></o:p></p><p class="MsoNormal"> Call-ID: <a href="mailto:ca6990df-b25553e-44d1bb49@10.10.40.47">ca6990df-b25553e-44d1bb49@10.10.40.47</a><o:p></o:p></p><p class="MsoNormal"> Contact: <<a href="sip:228@10.10.40.47">sip:228@10.10.40.47</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"<o:p></o:p></p><p class="MsoNormal"> User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069<o:p></o:p></p><p class="MsoNormal"> Accept-Language: en<o:p></o:p></p><p class="MsoNormal"> Max-Forwards: 70<o:p></o:p></p><p class="MsoNormal"> Expires: 3600<o:p></o:p></p><p class="MsoNormal"> Content-Length: 0<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal">send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.712479:<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal"> SIP/2.0 401 Unauthorized<o:p></o:p></p><p class="MsoNormal"> Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57<o:p></o:p></p><p class="MsoNormal"> From: "228" <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=DDAB2D48-F3771D9B<o:p></o:p></p><p class="MsoNormal"> To: <<a href="sip:228@fs_bfis.bizfocused.com">sip:228@fs_bfis.bizfocused.com</a>>;tag=37Hyv1SjceDre<o:p></o:p></p><p class="MsoNormal"> Call-ID: <a href="mailto:ca6990df-b25553e-44d1bb49@10.10.40.47">ca6990df-b25553e-44d1bb49@10.10.40.47</a><o:p></o:p></p><p class="MsoNormal"> CSeq: 1 REGISTER<o:p></o:p></p><p class="MsoNormal"> User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z<o:p></o:p></p><p class="MsoNormal"> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<o:p></o:p></p><p class="MsoNormal"> Supported: precondition, path, replaces<o:p></o:p></p><p class="MsoNormal"> WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth"<o:p></o:p></p><p class="MsoNormal"> Content-Length: 0<o:p></o:p></p><p class="MsoNormal"> ------------------------------------------------------------------------<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Any ideas?<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></span></p></div></blockquote></div></div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br><span>Professional FreeSWITCH Consulting Services:</span><br><span><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a></span><br><span><a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a></span><br><span></span><br><span>FreeSWITCH-powered IP PBX: The CudaTel Communication Server</span><br><span><a href="http://www.cudatel.com">http://www.cudatel.com</a></span><br><span></span><br><span>Official FreeSWITCH Sites</span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br><span><a href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a></span><br><span><a href="http://www.cluecon.com">http://www.cluecon.com</a></span><br><span></span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a></span><br><span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br></div></blockquote></body></html>