Hi,<br><br>I am trying to use mod callcenter for my FS installation with skypopen, the problem is when then incoming call from skype gets hangup as soon as it is answered by agent on queue, Can any body help me understand why this is happening. here is my console log.<br>
<br>2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053 Channel [sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>] has been answered<br>2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418 Originate Resulted in Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>]<br>
2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418 Originate Resulted in Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>]<br>2012-10-20 01:44:52.925614 [DEBUG] mod_callcenter.c:1170 Updated tier: Agent <a href="mailto:100@192.168.0.102">100@192.168.0.102</a> in Queue <a href="mailto:support@192.168.0.102">support@192.168.0.102</a> set state = Active Inbound<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1049 Updated Agent <a href="mailto:100@192.168.0.102">100@192.168.0.102</a> set state = In a queue call<br>2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1643 Agent <a href="mailto:100@192.168.0.102">100@192.168.0.102</a> answered "jeojit" <jeojit> from queue <a href="mailto:support@192.168.0.102">support@192.168.0.102</a><br>
2012-10-20 01:44:52.945894 [INFO] switch_channel.c:2806 sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> Flipping CID from "jeojit" <jeojit> to "Outbound Call" <100><br>
2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1674 (skypopen/skype102) State Change CS_EXECUTE -> CS_HIBERNATE<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1676 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State Change CS_CONSUME_MEDIA -> CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> [BREAK]<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send signal skypopen/skype102 [BREAK]<br>2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) Running State Change CS_HIBERNATE<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223 sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> SOFIA HIBERNATE<br>2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:757 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> [BREAK]<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State HIBERNATE going to sleep<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) Running State Change CS_RESET<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167 sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> SOFIA RESET<br>2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:742 sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> CUSTOM RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:106 sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a> Standard RESET<br>2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977">sip:100@192.168.0.254:30977</a>) State RESET going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:902 [464155c|07bc7ba] [DEBUG_SKYPE 902 ][skype102 ][UP,INPROGRS] CHANNEL READ FRAME goto CNG<br>2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_play_say.c:1682 done playing file local_stream://moh<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_callcenter.c:2684 Member jeojit <jeojit> is answered by an agent in queue <a href="mailto:support@192.168.0.102">support@192.168.0.102</a><br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:1209 [464155c|07bc7ba] [DEBUG_SKYPE 1209 ][skype102 ][UP,INPROGRS] MSG_ID=27<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:453 (skypopen/skype102) State EXECUTE going to sleep<br>2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398 (skypopen/skype102) Running State Change CS_HIBERNATE<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468 (skypopen/skype102) State HIBERNATE<br>2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:757 (skypopen/skype102) State Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]<br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468 (skypopen/skype102) State HIBERNATE going to sleep<br>2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398 (skypopen/skype102) Running State Change CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449 (skypopen/skype102) State RESET<br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:774 [464155c|07bc7ba] [DEBUG_SKYPE 774 ][skype102 ][UP,INPROGRS] skype102 CHANNEL RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:783 (skypopen/skype102) State Change CS_RESET -> CS_HANGUP<br>2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]<br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:742 skypopen/skype102 CUSTOM RESET<br>2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449 (skypopen/skype102) State RESET going to sleep<br>2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398 (skypopen/skype102) Running State Change CS_HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:638 (skypopen/skype102) State HANGUP<br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:623 [464155c|07bc7ba] [DEBUG_SKYPE 623 ][skype102 ][HANG_RQ,INPROGRS] hanging up skype call: 119<br>
2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675 [464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102 ][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 END HANGUP||||<br>2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675 [464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102 ][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 HANGUP||||<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:629 [464155c|07bc7ba] [DEBUG_SKYPE 629 ][skype102 ][HANG_RQ,INPROGRS] skype102 CHANNEL HANGUP<br>2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:648 (skypopen/skype102) State Change CS_HANGUP -> CS_DESTROY<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal skypopen<br><br>Pankaj<br>