Hi,<div><br></div><div>Yes i just want the call to be bridged to the xlite extensions a.k.a agent which are in the mod callcenter queue but the skype call hangs up, </div><div><br></div><div>It works fine when even i transfer the active call while waiting on queue to any xlite extension (via usionpbx ) or even an test ivr bridging works charm.</div>
<div><br></div><div>Its only when in the queue the call is answered the problem occurs even i have tried with net4india sip account it went through with out any issue.</div><div><br></div><div>I am not able to figure out is there any option or variable to be set that i am missing.</div>
<div><br></div><div>Thanks</div><div>Pankaj</div><div><br><div class="gmail_quote">On Sat, Oct 20, 2012 at 3:44 PM, Puskás Zsolt <span dir="ltr"><<a href="mailto:errotan@elder.hu" target="_blank">errotan@elder.hu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div><br>
<br>
Interesting, this config should work AFAIK. Have you tried just
bridging the incoming call to an X-Lite extension for testing ?<br>
<br>
<br>
2012-10-20 11:34 keltezéssel, Pankaj Belsare írta:<br>
</div><div><div class="h5">
<blockquote type="cite">Hi,
<div>Thanks for responding to my query. I am using Ubuntu 10.04
LTS freeswitch version 1.2.3 used interactive skype installer
for mod_skypopen </div>
<div><br>
<div><a href="http://pastebin.freeswitch.org/20102" target="_blank">http://pastebin.freeswitch.org/20102</a></div>
<div><br>
</div>
<div>Thank you</div>
<div>Pankaj</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
<br>
<div class="gmail_quote">On Sat, Oct 20, 2012 at 1:33 PM,
Puskás Zsolt <span dir="ltr"><<a href="mailto:errotan@elder.hu" target="_blank">errotan@elder.hu</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Hi.<br>
<br>
Please use pastebin to upload your full console log
from call start to end and all config files. Which FS
and skype version are you using ?<br>
<br>
<br>
<br>
2012-10-19 22:32 keltezéssel, Pankaj Belsare írta:<br>
</div>
<blockquote type="cite">
<div>
<div>Hi,<br>
<br>
I am trying to use mod callcenter for my FS
installation with skypopen, the problem is when
then incoming call from skype gets hangup as soon
as it is answered by agent on queue, Can any body
help me understand why this is happening. here is
my console log.<br>
<br>
2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053
Channel [sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]
has been answered<br>
2012-10-20 01:44:52.925614 [DEBUG]
switch_ivr_originate.c:3418 Originate Resulted in
Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]<br>
2012-10-20 01:44:52.925614 [DEBUG]
switch_ivr_originate.c:3418 Originate Resulted in
Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]<br>
2012-10-20 01:44:52.925614 [DEBUG]
mod_callcenter.c:1170 Updated tier: Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a>
in Queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a> set
state = Active Inbound<br>
2012-10-20 01:44:52.945894 [DEBUG]
mod_callcenter.c:1049 Updated Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a>
set state = In a queue call<br>
2012-10-20 01:44:52.945894 [DEBUG]
mod_callcenter.c:1643 Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a>
answered "jeojit" <jeojit> from queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a><br>
2012-10-20 01:44:52.945894 [INFO]
switch_channel.c:2806 sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
Flipping CID from "jeojit" <jeojit> to
"Outbound Call" <100><br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:1674 (skypopen/skype102) State
Change CS_EXECUTE -> CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send signal
skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG]
mod_skypopen.c:727 [464155c|07bc7ba]
[DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:1676 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State Change CS_CONSUME_MEDIA -> CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send signal
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:821 Send signal
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:821 Send signal
skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG]
mod_skypopen.c:727 [464155c|07bc7ba]
[DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:398 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
Running State Change CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:468 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
SOFIA HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:757 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send signal
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:468 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State HIBERNATE going to sleep<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:398 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
Running State Change CS_RESET<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:449 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
SOFIA RESET<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:742 sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
CUSTOM RESET<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:106 sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
Standard RESET<br>
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:449 (sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State RESET going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:902 [464155c|07bc7ba]
[DEBUG_SKYPE 902 ][skype102 ][UP,INPROGRS]
CHANNEL READ FRAME goto CNG<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_play_say.c:1682 done playing file
local_stream://moh<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_callcenter.c:2684 Member jeojit <jeojit>
is answered by an agent in queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a><br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:1209 [464155c|07bc7ba]
[DEBUG_SKYPE 1209 ][skype102 ][UP,INPROGRS]
MSG_ID=27<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:453
(skypopen/skype102) State EXECUTE going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State Change
CS_HIBERNATE<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_bridge.c:757 (skypopen/skype102) State
Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send signal
skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:727 [464155c|07bc7ba]
[DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State Change CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:449
(skypopen/skype102) State RESET<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:774 [464155c|07bc7ba]
[DEBUG_SKYPE 774 ][skype102 ][UP,INPROGRS]
skype102 CHANNEL RESET<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:783 (skypopen/skype102) State
Change CS_RESET -> CS_HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send signal
skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:727 [464155c|07bc7ba]
[DEBUG_SKYPE 727 ][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_bridge.c:742 skypopen/skype102 CUSTOM
RESET<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:449
(skypopen/skype102) State RESET going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State Change CS_HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:638
(skypopen/skype102) State HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:623 [464155c|07bc7ba]
[DEBUG_SKYPE 623 ][skype102
][HANG_RQ,INPROGRS] hanging up skype call: 119<br>
2012-10-20 01:44:52.965612 [DEBUG]
skypopen_protocol.c:1675 [464155c|07bc7ba]
[DEBUG_SKYPE 1675 ][skype102
][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 END
HANGUP||||<br>
2012-10-20 01:44:52.965612 [DEBUG]
skypopen_protocol.c:1675 [464155c|07bc7ba]
[DEBUG_SKYPE 1675 ][skype102
][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119
HANGUP||||<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:629 [464155c|07bc7ba]
[DEBUG_SKYPE 629 ][skype102
][HANG_RQ,INPROGRS] skype102 CHANNEL HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:648 (skypopen/skype102) State
Change CS_HANGUP -> CS_DESTROY<br>
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send signal skypopen<br>
<br>
Pankaj<br>
<br>
<fieldset></fieldset>
<br>
</div>
</div>
<pre>_________________________________________________________________________
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</pre>
</blockquote>
<br>
</div>
<br>
_________________________________________________________________________<br>
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<br>
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<br>
<fieldset></fieldset>
<br>
<pre>_________________________________________________________________________
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Official FreeSWITCH Sites
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</pre>
</blockquote>
<br>
</div></div></div>
<br>_________________________________________________________________________<br>
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