Any ideas on where to look / how to address DTMF not working from various lines?<div><br></div><div>1. 877 number gets forwarded to 214 number = DTMF doesn't work</div><div>2. Call 214 directly from anywhere, DTMF works</div>
<div>3. 877 and 214 are on different companies (WindStream - Vitelity respectively)</div><div>4. No one is taking responsibility for this behavior</div><div><br></div><div>Can someone point me to some material that I can use to tell them what could be done?</div>
<div><br></div><div>Thanks for help.</div><div><br></div><div>Malay<br><br><div class="gmail_quote">On Mon, Oct 15, 2012 at 12:15 PM, Malay Thakershi <span dir="ltr"><<a href="mailto:mthakershi@gmail.com" target="_blank">mthakershi@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Understood. I have one more suspicion.<div><br></div><div>I use PlayAndGetDigits to get data.</div><div><br></div><div>
Do the timeout arguments have maximum / minimum limits that will make the system stop doing correct DTMF?</div>
<div><br></div><div>E.g. Is timeout=10000 / digit-timeout=5000 valid values?</div><div><br></div><div>I use .net managed module to handle calls.</div><div><br></div><div>Thanks.<div><div class="h5"><br><br><div class="gmail_quote">
On Mon, Oct 15, 2012 at 11:04 AM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I would get pcaps of these working and non-working calls and analyze them in Wireshark. Look for what's different between working and non-working calls.<br>
-MC<br><br><div class="gmail_quote"><div><div>On Sun, Oct 14, 2012 at 7:31 PM, Malay Thakershi <span dir="ltr"><<a href="mailto:mthakershi@gmail.com" target="_blank">mthakershi@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div>Hello,</div><div><br></div>I have a toll-free number (877 area code) hosted @ WindStream and is simply getting forwarded to a local number hosted @ Vitelity (214 area code).<div>
<br></div><div>Call 877 number from T-mobile or Vonage ==> digits get recognized fine (normal behavior)</div>
<div>Call 877 number from Google voice/Verizon/ATT/certain area codes ==> digits are not recognized / garbled (almost 100% failure)</div><div>Call 214 number form Google voice ==> digits get recognized fine (normal behavior)</div>
<div><br></div><div>I had everything working fine when the 877 number was hosted with Vitelity. But we moved it to WindStream as we bought lines from them to our server.</div><div><br></div><div>Something is going wrong in DTMF process.</div>
<div><br></div><div>Can someone guide me regarding this? Where to look? I did try "dtmf-type=rfc.." setting and "liberal-dtmf=true" setting. But didn't work.</div><div><br></div><div>Thanks for help.</div>
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