Don't forget about our two books:<br><a href="http://link.packtpub.com/nuIOlX">http://link.packtpub.com/nuIOlX</a><br><a href="https://www.packtpub.com/freeswitch-1-0-6-build-robust-high-performance-telephony-systems/book">https://www.packtpub.com/freeswitch-1-0-6-build-robust-high-performance-telephony-systems/book</a><br>
<br>They discuss items 1 and 2 in pretty good detail, especially chapter 6 of the "bridge" book (it has a bridge on the cover)<br>-MC<br><br><div class="gmail_quote">On Thu, Sep 27, 2012 at 5:53 AM, Gabriel Gunderson <span dir="ltr"><<a href="mailto:gabe@gundy.org" target="_blank">gabe@gundy.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On Thu, Sep 27, 2012 at 6:32 AM, Nitin Tomer <<a href="mailto:ntomer@newgen.co.in">ntomer@newgen.co.in</a>> wrote:<br>
> 1. An end-customer calls, the call is handled by mod_ivr.<br>
> 2. Customer is presented with a menu, she makes selection and also enters<br>
> some identification. Her call is parked on a pre-decided extension and an<br>
> entry is made in a database for this call. This entry will hold the<br>
> selections made by the caller and the extension where call is parked.<br>
<br>
</div><SNIP><br>
<div class="im"><br>
> Please guide me on how can do points 1 & 2.<br>
<br>
</div>1) <a href="http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_ivr#General_Concept" target="_blank">http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_ivr#General_Concept</a><br>
2) <a href="http://wiki.freeswitch.org/wiki/Mod_db#mod_db" target="_blank">http://wiki.freeswitch.org/wiki/Mod_db#mod_db</a> ?<br>
<br>
<br>
Gabe<br>
<br>
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