Hi Mel,<div>unless you have something </div><div><br></div><div><domain name="<span style="font-size:16px;font-family:Tahoma">23.21.191.100</span>"></div><div><br></div><div>in your /usr/local/freeswitch/conf/directory/default.xml</div>
<div><br></div><div>you will keep having the same error.</div><div><br></div><div>Hope this directs you to the right track.</div><div><br></div><div>Thanks,</div><div>Chris<br><br><div class="gmail_quote">On Mon, Sep 10, 2012 at 4:35 AM, Melvin King <span dir="ltr"><<a href="mailto:mkdutchman@gmail.com" target="_blank">mkdutchman@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">They are using just the standard username and password<br><br>Mel<div class="HOEnZb"><div class="h5"><br><br><div class="gmail_quote">
On Sun, Sep 9, 2012 at 1:18 AM, Chris Ferreira <span dir="ltr"><<a href="mailto:chris@gonumina.com" target="_blank">chris@gonumina.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div bgcolor="#FFFFFF"><div>Where are your phones connecting from? Are they using domains in their authentication?</div>
<div><br></div><div><br><br><div>___________________</div><div>Mobile Reply</div></div><div><div>
<div><br>On Sep 8, 2012, at 10:12 PM, Melvin King <<a href="mailto:mkdutchman@gmail.com" target="_blank">mkdutchman@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>23.21.191.100 is the static address of the WAN side of the network that the freeswitch host is connected to.<br>
<br>STUN is turned off.<br><br>23.21.191.100 is set as the external_rtp_ip and external_sip_ip<br><br>Mel<br><br>
<div class="gmail_quote">On Sat, Sep 8, 2012 at 3:41 PM, Andrew Carrega <span dir="ltr"><<a href="mailto:acarrega@vartel.com" target="_blank">acarrega@vartel.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#ffffff">
<div style="direction:ltr;font-size:10pt;font-family:Tahoma">What do you have set for your external_rtp_ip<a></a> and external_sip_ip<a></a>??
<div style="font-size:16px;font-family:Times New Roman">
<hr>
<div style="DIRECTION:ltr"><font color="#000000" face="Tahoma"><b>From:</b> Chris Ferreira [<a href="mailto:chris@gonumina.com" target="_blank">chris@gonumina.com</a>]<br>
<b>Sent:</b> Saturday, September 08, 2012 11:55 AM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Odd SIP user registration problem<br>
</font><br>
</div><div><div>
<div></div>
<div>
<div>See what that IP is 23.21.191.100.</div>
<div><br>
</div>
<div><br>
</div>
<div>It looks like this is a STUN Server issue on the Sip Phones.<br>
<br>
<div>___________________</div>
<div>Mobile Reply</div>
</div>
<div><br>
On Sep 8, 2012, at 9:16 AM, Melvin King <<a href="mailto:mkdutchman@gmail.com" target="_blank">mkdutchman@gmail.com</a>> wrote:<br>
<br>
</div>
<div></div>
<blockquote type="cite">
<div>Hello,<br>
I've been beating my brains out for a while with this problem, I think I might need some help. I've been trying to set it up as a trimmed down to the max carrier grade SIP PBX.<br>
<br>
Here's my setup<br>
<br>
I'm using a amazon ec2 64 bit image with a public static IP for the host. (Inside a NAT)<br>
<br>
ports opened from the outside are<br>
TCP 5060<br>
UDP <span>16384 - 32768<br>
<br>
FreeSWITCH Version 1.2.0-rc2+git~20120731T213556Z~e97da8e20a (1.2.0-rc2; git at commit e97da8e20a<br>
<br>
This is the relevant error message that I am getting, I cannot register any users at all, even though they're in the directory<br>
<br>
2012-09-08 10:02:13.716511 [DEBUG] sofia_reg.c:1470 Send challenge for [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
2012-09-08 10:02:13.796513 [WARNING] sofia_reg.c:2442 Can't find user [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
You must define a domain called '23.21.191.100' in your directory and add a user with the id="1000" attribute<br>
and you must configure your device to use the proper domain in it's authentication credentials.<br>
2012-09-08 10:02:13.796513 [DEBUG] sofia_reg.c:1414 Send forbidden for [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
2012-09-08 10:02:13.896514 [DEBUG] sofia_reg.c:1470 Send challenge for [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
2012-09-08 10:02:13.976510 [WARNING] sofia.c:5199 Ping succeeded flowroute with code 200 - count -1/1/1, state UP<br>
2012-09-08 10:02:13.996519 [WARNING] sofia_reg.c:2442 Can't find user [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
You must define a domain called '23.21.191.100' in your directory and add a user with the id="1000" attribute<br>
and you must configure your device to use the proper domain in it's authentication credentials.<br>
2012-09-08 10:02:13.996519 [DEBUG] sofia_reg.c:1414 Send forbidden for [<a href="mailto:1000@23.21.191.100" target="_blank">1000@23.21.191.100</a>]<br>
<br>
<br>
Any insight would be greatly appreciated<br>
<br>
Mel<br>
</span></div>
</blockquote>
<blockquote type="cite">
<div><span>_________________________________________________________________________</span><br>
<span>Professional FreeSWITCH Consulting Services:</span><br>
<span><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a></span><br>
<span><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a></span><br>
<span></span><br>
<span>FreeSWITCH-powered IP PBX: The CudaTel Communication Server</span><br>
<span><a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a></span><br>
<span></span><br>
<span>Official FreeSWITCH Sites</span><br>
<span><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></span><br>
<span><a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a></span><br>
<span><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a></span><br>
<span></span><br>
<span>FreeSWITCH-users mailing list</span><br>
<span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a></span><br>
<span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br>
<span>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br>
<span><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></span><br>
</div>
</blockquote>
</div>
</div></div></div>
</div>
</div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br>
</div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br><span>Professional FreeSWITCH Consulting Services:</span><br><span><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a></span><br>
<span><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a></span><br><span></span><br><span>FreeSWITCH-powered IP PBX: The CudaTel Communication Server</span><br><span><a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a></span><br>
<span></span><br><span>Official FreeSWITCH Sites</span><br><span><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></span><br><span><a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a></span><br>
<span><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a></span><br><span></span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a></span><br>
<span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br>
<span><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></span><br></div></blockquote></div></div></div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br>
</div></div><br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br></div>