<div class="gmail_quote"><div>Hi,</div><div>Could you figure out a solution to this. The variable is ${cc_agent}.</div><div><br></div><div>--- Jayesh</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
In mod callcenter.conf.xml there is:<br>
<param name="record-template" value="$${base_dir}/<u></u>recordings/sales/${strftime(%<u></u>Y-%m-%d-%H-%M-%S)}.${<u></u>destination_number}.${caller_<u></u>id_number}.${uuid}.wav"/><br>
This names the file with callers number and callcenter's assigned number. Bit how to include in the file name the agent's number, which responded? Which variable to use?<br>
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