<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>The Sonus and M6 are out of my control they belong to my upstream and downstream so I have no access to them</div><div><br></div><div>Broadsoft support will not work this issue because FS ACKs the 200 OK so dialog is completed at least on the B-Leg so that's when the M6 sends the 2nd invite however the dialog has not completed on the A-Leg but FS still passes the Invite along resulting in the 491 <br><br>Sent from my iPhone 4S</div><div><br>On Aug 30, 2012, at 11:42 PM, SamyGo <<a href="mailto:govoiper@gmail.com">govoiper@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div>OK, and can you see whats happening inside the SONUS when it gets the second invite (debug logs etc)? Can you control the M6 to stop re-invites !?<div><br></div><div><div><div><div class="gmail_quote">On Fri, Aug 31, 2012 at 10:29 AM, Mike Burlingame <span dir="ltr"><<a href="mailto:mike.burlingame@me.com" target="_blank">mike.burlingame@me.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Sure I will put logs and sip dump up tomorrow A-Leg == Sonus B-Leg == Broadsoft M6<br><br>Sent from my iPhone 4S</div>
<div><div class="h5"><div><br>On Aug 30, 2012, at 10:24 PM, SamyGo <<a href="mailto:govoiper@gmail.com" target="_blank">govoiper@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div>Hi,<div>Can you please manage a proper sip trace for this ! I'd really love to troubleshoot and analyse the sip traces.</div>
<div>What is the equipment on your A-leg ? </div><div><br></div><div>BR</div><div>Sammy</div>
<div><br></div><div> <br><br><div class="gmail_quote">On Fri, Aug 31, 2012 at 3:28 AM, Mike Burlingame <span dir="ltr"><<a href="mailto:mike.burlingame@me.com" target="_blank">mike.burlingame@me.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">I would like to add an update to this and maybe someone has some other suggestions - It does look like that FS is disconnecting the call with cause code 31 [NORMAL_UNSPECIFIED] I did not notice the time stamp difference on the Bye when I first looked at the log's<div>
<br></div><div><div>The basis of the issue still stands a 491 Results in the B-Leg being disconnected</div><div><br><div><div><div>On Aug 24, 2012, at 12:53 PM, Mike Burlingame <<a href="mailto:mike.burlingame@me.com" target="_blank">mike.burlingame@me.com</a>> wrote:</div>
<br></div><blockquote type="cite"><div style="word-wrap:break-word"><div><span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">We are seeing some instances when we send a invite from the B-Leg back to FS and FS passes the invite to the A-Leg that the dialog on the A-Leg has not fully completed yet causing a return of a 491 from the A-Leg side causing the call to be disconnected. wanted to see if anyone else has seen something like this while running FS and if anyone had any suggestions on a fix?</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<br></div><div><div><span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">A-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">Invite into Freeswitch</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">100 Trying back from FS to A-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">180 Ringing from FS to A-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">200 OK from FS to A-Leg at 15:08:14.638799</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">Invite from FS to A-Leg (From B-Leg below) at 15:08:14.749515</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">100 Giving a try form A-Leg to FS at 15:08:14.749757</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">491 From A-Leg to FS at 15:08:14.780968</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">ACK from FS to A-Leg at 15:08:14.781102</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">ACK from FS to A-Leg at 15:08:14.797143</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
</div><span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">BYE from A-LEG to FS 15:11:10.791963</span></div></div></blockquote> 481 Call Does Not Exist back to A-LEG<br><blockquote type="cite">
<div style="word-wrap:break-word"><div><div><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px"><span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">B-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">Invite from Freeswitch to B-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">100 Giving a try from B-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">180 Ringing from B-Leg</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">200 OK from B-Leg at 15:08:14.635670</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">ACK from FS to B-Leg at 15:08:14.637044</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">Invite from B-Leg to FS at 15:08:14.748623</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">100 Trying from FS to B-Leg at 15:08:14.748954</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">491 from FS to B-Leg at 15:08:14.782169</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
<span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">ACK from B-Leg to FS at 15:08:14.782372</span><br style="word-wrap:break-word;color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">
</div><span style="color:rgb(20,20,20);font-family:'Lucida Grande';line-height:14px">BYE from FS to B-Leg at 15:08:14.790714 with Cause Code 31</span></div></div></blockquote></div><br></div></div></div><br>_________________________________________________________________________<br>
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