Hello Nitin.<br><br>Try this<br><a href="http://wiki.freeswitch.org/wiki/Freeswitch_XML-RPC">http://wiki.freeswitch.org/wiki/Freeswitch_XML-RPC</a><br><br>Probably fits your use case <br><br><div class="gmail_quote">2012/8/28 Nitin Tomer <span dir="ltr"><<a href="mailto:ntomer@newgen.co.in" target="_blank">ntomer@newgen.co.in</a>></span><br>
<blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi,<br>
<br>
Thanks, I was able to log out the agent from FreeSWITCH console. And I was<br>
also able to define two extensions in dialpna.conf where agents can call to<br>
login/logout.<br>
<br>
But I am not able to do it from outside the system. I am not familiar with<br>
Python, is that the only way or it can be done through some other way as<br>
well?<br>
<br>
Regards<br>
<br>
Nitin<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a><br>
[mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a>] On Behalf Of Vbvbrj<br>
Sent: Monday, August 27, 2012 6:47 PM<br>
To: FreeSWITCH Users Help<br>
Subject: Re: [Freeswitch-users] mod_CallCenter: Agents not being logged out<br>
<br>
> Now I am trying to set an agent's status with this command at the<br>
> console: callcenter_config [agent set status 'Logged out'] [1000@default]<br>
><br>
> This command is executed alright, but when I execute "callcenter_config<br>
> agent list", the status of 1000@default is still shown as "available";<br>
> why so?<br>
<br>
Please see carefully how the command is written. It must be:<br>
callcenter_config agent set status [agent name] 'Logged Out'<br>
<br>
> Also please tell me what should be the syntax if I want to set status<br>
> when agent dials a number. And is there a way to set this status from<br>
> outside, like from a web page click?<br>
<br>
On wiki<br>
<a href="http://wiki.freeswitch.org/wiki/Mod_callcenter#Script_to_announce_members_po" target="_blank">http://wiki.freeswitch.org/wiki/Mod_callcenter#Script_to_announce_members_po</a><br>
sition<br>
is an example for agent-login and agent-logout dialplan extension.<br>
<br>
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</blockquote></div><br>