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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I am trying to get CID lookup to display on the phone’s display. I am using this code in the beginning of the public.xml dialplan:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><extension name="cid_number_cleanup" continue="true"><o:p></o:p></p><p class=MsoNormal> <condition field="caller_id_number" expression="^(?:\+)(\d+)$"><o:p></o:p></p><p class=MsoNormal> <action application="set" data="effective_caller_id_number=$1" inline="true"/><o:p></o:p></p><p class=MsoNormal> </condition><o:p></o:p></p><p class=MsoNormal> </extension><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> <extension name="cid_name_cleanup" continue="true"><o:p></o:p></p><p class=MsoNormal> <condition field="caller_id_name" expression="^(?:\+)(\d+)$"><o:p></o:p></p><p class=MsoNormal> <action application="set" data="effective_caller_id_name=$1" inline="true"/><o:p></o:p></p><p class=MsoNormal> </condition><o:p></o:p></p><p class=MsoNormal> </extension><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> <extension name="cid_lookup-country_code_1" continue="true"><o:p></o:p></p><p class=MsoNormal> <condition field="${module_exists(mod_cidlookup)}" expression="true"/><o:p></o:p></p><p class=MsoNormal> <condition field="caller_id_name" expression="^(?:\+)(\d+)$|^$"/><o:p></o:p></p><p class=MsoNormal> <condition field="caller_id_number" expression="^(?:\+1|1)?([2-9]\d\d[2-9]\d{6})$"><o:p></o:p></p><p class=MsoNormal> <action application="cidlookup" data="$1"/><o:p></o:p></p><p class=MsoNormal> </condition><o:p></o:p></p><p class=MsoNormal> </extension><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The lookup works – I can see the result in the cdr records. But it does not display on the phone’s display. When we get a call in with actual cnam info, that does display on the phone. The difference I think is when we get a cnam call, sip_from_display is filled with the name. When we do the cid lookup, it is not filled. I tried to set sip_from_display myself through channel variables in the bridge string as well as export but it is not working. Any ideas on how I can do this? Being able to control what is displayed on the screen would be ideal so I can let users know when they are getting a call direct to their extension or an ACD call.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>TIA.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>******************************************* </span><span style='color:#1F497D'><br></span><b><span style='font-family:"Arial","sans-serif";color:black'>Brett Wilson</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br><b>IT Department</b><br><b>Launch 3 Ventures, LLC</b> <br>134 Myer Street <br>Hackensack, NJ 07601 <br><b>Phone:</b> 877.878.9134<br><b>Fax:</b> 646.536.3866 <br><b>Email:</b> <a href="mailto:Brett.Wilson@launch3.net"><span style='color:blue'>Brett.Wilson@launch3.net</span></a><br><b>AOL IM:</b> <a href="mailto:Brett.Wilson@launch3.net"><span style='color:blue'>Brett.Wilson@launch3.net</span></a><br></span><span style='color:#1F497D'><a href="http://www.launch3.net/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>www.Launch3.net</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <br><u><a href="http://www.launch3telecom.com/"><span style='color:blue'>www.Launch3telecom.com</span></a></u> <br>******************************************* <br></span><a href="http://launch3telecom.blogspot.com/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_1" src="cid:image001.png@01CD7EF4.A8AF8E90" alt="Description: Description: Description: Blogger-logo"></span></a><a href="http://www.facebook.com/pages/Launch-3-Telecom/165610820178720"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_2" src="cid:image002.png@01CD7EF4.A8AF8E90" alt="Description: Description: Description: FaceBook-Logo"></span></a><a href="https://twitter.com/launch3telecom"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_3" src="cid:image003.png@01CD7EF4.A8AF8E90" alt="Description: Description: Description: Twitter-Logo"></span></a><a href="https://plus.google.com/102713212642017290959"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_4" src="cid:image004.png@01CD7EF4.A8AF8E90" alt="Description: Description: Description: GPlus-Logo"></span></a><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>