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      As said by Sergey Okhapkin all telephone service providers
      terminate the call after<br>
      a few minutes of ringing if not answered so answering call is
      advised. Looking at<br>
      the code of mod_fifo the call is always answered so if you want
      this kind a<br>
      functionality open a feature request in jira (
      <a class="moz-txt-link-freetext" href="http://jira.freeswitch.org/">http://jira.freeswitch.org/</a> ).<br>
      <br>
      <br>
      2012-08-11 13:48 keltez&eacute;ssel, Vishal Kakkar &iacute;rta:<br>
    </div>
    <blockquote
cite="mid:CAAxwcqtO_q0k39qqVvxdJb3f7uQevn5=M3Q49ac+bom49VQ6Zg@mail.gmail.com"
      type="cite">&lt;condition field="${destination_number}"
      expression="^8032342123$" break="on-true"&gt;<br>
      &lt;action application="ring_ready"/&gt;<br>
      &nbsp;&lt;action application="sleep" data="3000"/&gt;<br>
      &nbsp;&lt;action application="set"
      data="fifo_orbit_exten=_continue_:60"/&gt;<br>
      <b>&nbsp;&lt;action application="fifo" data="Testing in"/&gt;</b><br>
      &lt;/condition&gt;<br>
      <br>
      The moment sleep expires customer is queued and the call is
      answered(Dont know why) irrespective of agents availability or
      not....<br>
      When any of Agents pick up and both are bridged by fifo..<br>
      <br>
      I want customer call not to be answered(it should remain ringing)
      till any agent picks the phone..<br>
      <br>
      Please help,<br>
      -Vishal.<br>
      <br>
      <br>
      <div class="gmail_quote">
        On Sat, Aug 11, 2012 at 3:56 PM, Sergey Okhapkin <span
          dir="ltr">&lt;<a moz-do-not-send="true"
            href="mailto:sos@sokhapkin.dyndns.org" target="_blank">sos@sokhapkin.dyndns.org</a>&gt;</span>
        wrote:<br>
        <blockquote class="gmail_quote" style="margin:0 0 0
          .8ex;border-left:1px #ccc solid;padding-left:1ex">
          &nbsp;Don't do it. Caller's phone carrier will drop the call if not
          answered in 1-2<br>
          minutes.<br>
          <div class="im"><br>
            On Saturday 11 August 2012 10:23:08 Vishal Kakkar wrote:<br>
            &gt; Hi all,<br>
            &gt;<br>
          </div>
          &gt; I want to put the caller into fifo queue *without
          answering the call till<br>
          &gt; agent attend it.*<br>
          <div class="im">&gt; But fifo is answering the call while
            putting caller in queue.<br>
            &gt;<br>
            &gt; Please help!!<br>
            &gt;<br>
            &gt; Thanks,<br>
            &gt; -Vishal.<br>
            <br>
          </div>
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